Apple's Craig Federighi: Uncertainty About Face ID Will 'Melt Away' Once People Get iPhone X

[rowspaxe]

All I'm saying is that it's foolish of people to judge Face ID before it was even announced.
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Many here are assuming the technology will work--but that they don't like the work flow. Face id may join the removal of the earphone jack as unpopular technical developments. Will it kill the iphone? No,but at some point there might be a tipping point

 

[Telomar]

I also believe the time required to enter your home screen from pocket until you look at your phone may be equal or a bit faster with FaceID, since TouchID requires a bit more time to scan and process the info. Will see in due time.

The current phones really are incredibly quick with Touch ID. I remember when they first upgraded it my reaction was it was almost too fast. Maybe Face ID will be faster than a 5S, but even that I doubt. The swipe up will kill the overall speed, not to mention add a nuisance factor.

As an aside I found the following quote interesting, it says Apple didn’t see Face ID alone as the end goal:

He confirmed that Apple believes Face ID is the future of biometric authentication, with the caveat that there are settings where different biometric techniques or combinations of biometrics could make sense.

 

[Pentium]

Come on, even if it fails one time...that's okay!
I've been using Face Unlock with Google phones since they started using it long time ago and Apple just took it to the next level with all this IR and 3D stuff....I think it's gonna be fine in real life!

 

[Saltman911]

Apple software engineering chief Craig Federighi today joined Daring Fireball's John Gruber on an episode of The Talk Show, where he likened uncertainties over Face ID to the concerns that customers expressed when Touch ID first launched in 2013 in the iPhone 5s.In a discussion that revisited the on-stage gaffe that saw Face ID fail to authenticate his face during Tuesday's event, Federighi said he was shocked when it happened because the feature normally "just works." He went on to say he understands the uncertainty, but that it will "melt away" once people experience the product. "You don't even think about it," he said.

Federighi went on to say that as much as Apple loves Touch ID, Face ID is "that much better." He confirmed that Apple believes Face ID is the future of biometric authentication, with the caveat that there are settings where different biometric techniques or combinations of biometrics could make sense.

Much of the rest of the discussion covered the same topics that were discussed in Federighi's earlier interview with TechCrunch. Federighi reiterated that most sunglasses work with Face ID, aside from some that have coatings that block infrared. One way around that, he says, is to turn off the "attention aware" feature that requires eye contact for Face ID to unlock.

He also explained why users need to swipe to get past the lock screen of the iPhone X, rather than it opening directly with a facial scan - it's so you can still glimpse at the time, check your notifications, or get to the flashlight without the iPhone opening up to the Home screen. The swipe and scan are simultaneous with no real waiting period or delay.

One last little tidbit -- with the feature that allows you to disable Face ID temporarily by pressing the side button and the volume buttons, it also takes a screenshot because the gestures are the same. Apple's looking into fixing that by deleting the screenshot when a press and hold gesture is detected.

Federighi's full interview with John Gruber can be listened to on The Talk Show.

Article Link: Apple's Craig Federighi: Uncertainty About Face ID Will 'Melt Away' Once People Get iPhone X

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If any of you were wondering like i was....craig wrote me back!

 

[FelixDerKater]

"You're not melting right."

 

[FauxJonyIve]

Has Apple ever claimed to introduce anything that's not "perfect" or "magical"?

Scott Forstall’s departure

 

[doelcm82]

Many here are assuming the technology will work--but that they don't like the work flow. Face id may join the removal of the earphone jack as unpopular technical developments. Will it kill the iphone? No,but at some point there might be a tipping point

The work flow will adjust. I remember complaints when Apple dropped the internal optical drive which also talked about workflow.

I haven't yet had an iPhone without a headphone jack. But I got the AirPods about a month ago, and I don't think I'm going to miss the headphone jack. I sure don't miss the wires.

Apple has thrived on a history of "unpopular" technical developments. At some point they might become a trillion dollar company.

 

[Jimrod]

Would head of software have valuable insights into hardware engineering of the stack of sensors required into the notch? I guess I don’t get what question you want asked maybe.

Maybe he could just ask about the decision to not crop the screen to the squared off area when viewing content rather than trying to use it all but with rounded corners and a weird black notch on one side?
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Exactly like in the above article where it says, "In a discussion that revisited the on-stage gaffe that saw Face ID fail to authenticate his face during Tuesday's event,..."

To my recollection it failed that initial time, but then worked perfectly and smoothly thereafter. However media is media and then there are the haters who keep pouncing on that one moment. I could see people making it an issue IF it never worked at all, but hey people need headlines so...

It failed on the very first demonstration ever, to millions of viewers, after Apple spent 10 minutes saying how awesome it was. That's a big deal when many are sceptical.

Who's to say it was even active on his back-up phone?

 

[Abazigal]

Many here are assuming the technology will work--but that they don't like the work flow. Face id may join the removal of the earphone jack as unpopular technical developments. Will it kill the iphone? No,but at some point there might be a tipping point

I think people will adapt as they always do.

My guess is that first, they will try to use Face ID in the same way they used Touch ID. It will work as well as Touch ID in certain scenarios, better in some, and worse in others (as is the case for any new paradigm shift). Eventually, people will learn to avoid the scenarios where Face ID doesn't work as well, and in the process, discover new habits and workflows where it works even more conveniently and seamlessly.

As it is, the rumblings around the removal of the headphone jack seem to be dying down. People have either embraced wireless headphones, or resigned themselves to using an adaptor. Either way, it wasn't the heaven-shaking event critics made it out to be.

 

[predation]

I think people will adapt as they always do.

My guess is that first, they will try to use Face ID in the same way they used Touch ID. It will work as well as Touch ID in certain scenarios, better in some, and worse in others (as is the case for any new paradigm shift). Eventually, people will learn to avoid the scenarios where Face ID doesn't work as well, and in the process, discover new habits and workflows where it works even more conveniently and seamlessly.

As it is, the rumblings around the removal of the headphone jack seem to be dying down. People have either embraced wireless headphones, or resigned themselves to using an adaptor. Either way, it wasn't the heaven-shaking event critics made it out to be.

But I wonder how it would work in an environment where you have the phone on its back, face up.

Would the phone be scanning peoples faces and after a certain number of failed attempts, forces you input a pass key?

With touchid, the phone would have to be physically touched.

 

[roeiz]

i couldn't use the touch ID almost 50% of the time because somehow my finger tip wasn't clean enough,
or certain weather at outdoors nights made the surface moist and unusable.
so any better solution is a blessing.

 

[MH01]

I don't know. If Apple had placed the Touch ID on the back of the phone, I think there would be way more critics out there. Plus, having to pick up the phone and then put your finger behind isn't too convenient from what we are all currently used to.

Agreed. Ideally I'd have like for them to wait and place it at the front of the phone. Do it right. The S8 solution I'm not a fan of

 

[Abazigal]

But I wonder how it would work in an environment where you have the phone on its back, face up.

Would the phone be scanning peoples faces and after a certain number of failed attempts, forces you input a pass key?

With touchid, the phone would have to be physically touched.

True. That is one scenario which will have to be tested extensively once the phone is released. After all, that was the very reason given the for the iPhone X demo evidently "failing" on stage.

My guess is that some algorithm could be created so that it only scans faces which are looking directly at it, and disregards people who look at it from any other angle?

This is only V1.0. As Apple gathers more usage data, they should be able to refine the technology. Touch ID itself isn't perfectly by any means, as anyone who has tried to unlock their phone with damp hands can tell you.

 

[MH01]

Lolol let's compare Touch ID and Face ID... Not the Mac Pro or any of the things you listed. A major feature such as Face ID HAS to be perfected before launch. They didn't just drum it up overnight. Touch ID got better over time and so will Face ID.

Spot on, version 2 and onwards with offer a much better experience as did Touch ID, which is fine, I'm just not keen on the £1150 entry this time. Had the x shipped at the old flagship price, id probably consider it, though as it stands i just picked up a iPhone 7 plus 256, and iPad 10.5 512, both with AppleCare for less than I would pay for an x with AppleCare £1350 first time ever I'm don't with buying new at launch ... apple pricing has become ridiculous

 

[AdonisSMU]

Highly unlikely. They would be two different technologies doing the same thing, making the devices even more expensive.

Not necessarily. The next iteration of TouchID is likely to live in the display.

 

[one more]

Not necessarily. The next iteration of TouchID is likely to live in the display.

If it does, then they could drop the Face ID altogether, but it is a big “if”. Why would we need both Touch & Face ID on one device?

 

[antonis]

Same here. I use my phone while it is lying on the table or on my work desk (and thus not even close to being tilted towards my face) all the time. It is usually also located way to the right of my main computer screen. Which is why I have both my thumb and index finger registered to unlock.

Exactly this. But hey, let's pretend we are using it wrong and there's no functionality lost.

 

[Jimrod]

As it is, the rumblings around the removal of the headphone jack seem to be dying down. People have either embraced wireless headphones, or resigned themselves to using an adaptor. Either way, it wasn't the heaven-shaking event critics made it out to be.

I think Apple, or rather iPhones in particular are getting very near that tipping point. I bought an SE to replace my 6 and am happy with it, I wanted to "upgrade" to the X but I'm not finding it very compelling - FaceID issues aside the new iPhones all shun the headphone jack as you mention, meaning I'd need to use an adaptor for my "nice" headphones - but they also offer wireless charging... With an extra (likely costly) accessory, when they make it (not a fan of aftermarket mix and match gear). They all offer fast charging, but don't come with a fast charger - and if you want to use one of Apple's you have to yet again have another adapter since they're fragmenting USB-C/Lightning across their products and it'll be another $70+ (or rather £ where I am) for the privilege.

So the old "it just works" has become, "it works when you get used to it, and if you choose to buy the extra bits and pieces, actually if you want it all to work as advertised in the keynote you're going to need a pile of addons and about $1500 where the competition offer it all for half that in the box".

The iPhone is rapidly becoming very expensive and a lot less appealing. The highlights of the keynote for me were the updated Watch and TV which I've not really been interested in before, so that's something I guess.
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If it does, then they could drop the Face ID altogether, but it is a big “if”. Why would we need both Touch & Face ID on one device?

They won't backtrack and put touchID in for the next iPhone now, Apple are pretty arrogant and always have been, to re-introduce touchID after telling us FaceID is the future would be akin to saying we weren't holding it wrong!

 

[antonis]

the notch makes it easy to see which way is up.. which end the lighting port is at.. where the side buttons are.. etc.

once (if) there are no more buttons or ports and the phone is able to work in any orientation (ie- upside down), then the indicator won't be helpful but for now, it's helpful.

that aside, i personally like how it looks anyways.. and liked how it looked when one of the leaks showed it.. i recall saying something like 'i hope that's how the real model is' and being chastised over it.

Phew... at last something to point to us which side is up. No more trying to shove the cable on the top of the device. I wonder what the hell was Samsung thinking by making both sides of S8 symmetrical, the fools.

I also love that everyone chooses to ignore the fact that videos and photos where shown behind the notch - it was even demonstrated by apple. Somehow, I'm sure it will be presented as a feature in these forums. Give me such customers and I'll sell them a stick for lightsaber.

 

[one more]

The iPhone is rapidly becoming very expensive and a lot less appealing.

Yes, the super-duper one with the cutting edge tech is. The question is, however, do you really need it? At the same time we have SE & 6S more affordable than ever before. I have just bought a discounted 7 to get into a bigger screen category, upgrading from SE. So if you can wait a year or two and happy to stay “behind” in the latest Apple tech, it is not too bad. All this fancy tech will make its way into all of them sooner or later. As it stands now, Apple are adding features just for the sake of it. Take wireless charging, for example, which is “cool”, but still rarely used. So next year we will probably lose home buttons on all new devices released and Apple may well review their exorbitant pricing if iPhone X sales do not go as planned. Just remember the original iPhone pricing fiasco.

 

[MH01]

I think people will adapt as they always do.

My guess is that first, they will try to use Face ID in the same way they used Touch ID. It will work as well as Touch ID in certain scenarios, better in some, and worse in others (as is the case for any new paradigm shift). Eventually, people will learn to avoid the scenarios where Face ID doesn't work as well, and in the process, discover new habits and workflows where it works even more conveniently and seamlessly.

As it is, the rumblings around the removal of the headphone jack seem to be dying down. People have either embraced wireless headphones, or resigned themselves to using an adaptor. Either way, it wasn't the heaven-shaking event critics made it out to be.

You are missing the group who did not update to an iPhone without a headphone jack, or the growing number of people who see the SE as the best value iPhone given apple's constant price rises.

There is no evidence what Impact the headphone jack has had.

For 8 years I always got the top spec iPhone each year.... as soon as the SE get 256 storage, that's my next iPhone, great user experience with headphone jack and touchid

 

[Jimrod]

Phew... at last something to point to us which side is up. No more trying to shove the cable on the top of the device. I wonder what the hell was Samsung thinking by making both sides of S8 symmetrical, the fools.

I also love that everyone chooses to ignore the fact that videos and photos where shown behind the notch - it was even demonstrated by apple. Somehow, I'm sure it will be presented as a feature in these forums. Give me such customers and I'll sell them a stick for lightsaber.

The notch is another fail really isn't it? Of course Apple will sell lots... Blah blah blah. But in design terms the goal here was to give us a full screen phone, others have already done so more successfully and elegantly, the notch detracts from that whichever way you look at the pro's and cons of it. A permanent info section either side with matching black bar at the bottom of the phone (which could be used as a "dock" for icons to sit on) and just using the squared off area for content would be more elegant. The notch is there because we need FaceID, which we need because Apple wanted to go "full screen", but they haven't, we get a solution to a problem they created and I'm not really sure what the iPhone X offers over the 8 when you look at it that way.

 

[MH01]

Yes, the super-duper one with the cutting edge tech is. The question is, however, do you really need it? At the same time we have SE & 6S more affordable than ever before. I have just bought a discounted 7 to get into a bigger screen category, upgrading from SE. So if you can wait a year or two and happy to stay “behind” in the latest Apple tech, it is not too bad. All this fancy tech will make its way into all of them sooner or later. As it stands now, Apple are adding features just for the sake of it. Take wireless charging, for example, which is “cool”, but still rarely used. So next year we will probably lose home buttons on all new devices released and Apple may well review their exorbitant pricing if iPhone X sales do not go as planned. Just remember the original iPhone pricing fiasco.

Staying behind is a great idea. I needed a 256 iPhone, got an iPad Air 2 and the new x was going to cost be £1350 with AppleCare. Just picked up a product red 7 plus 256 and iPad 10.5 512 cellular , both with AppleCare for £1400..... no brainer . From now on I'll get the SE once it get upgraded to 256, or pick up great units from people desperate to upgrade to the latest and greatest. The 7 plus 256 with 20 months AppleCare cost me £700 less than the x....crazy.....£700

 

[Jimrod]

Yes, the super-duper one with the cutting edge tech is. The question is, however, do you really need it? At the same time we have SE & 6S more affordable than ever before. I have just bought a discounted 7 to get into a bigger screen category, upgrading from SE. So if you can wait a year or two and happy to stay “behind” in the latest Apple tech, it is not too bad. All this fancy tech will make its way into all of them sooner or later. As it stands now, Apple are adding features just for the sake of it. Take wireless charging, for example, which is “cool”, but still rarely used. So next year we will probably lose home buttons on all new devices released and Apple may well review their exorbitant pricing if iPhone X sales do not go as planned. Just remember the original iPhone pricing fiasco.

Oh I agree, but the "cutting edge tech" of FaceID is only there to solve a problem Apple created by not managing touchID without a button, everything else is available in the iPhone 8, I don't see much "super duper" about the X over the 8 or even the Galaxy S8 really (aside from eco-system). Apple's processors are still the one area they're really ahead of the game and you still get those in the rest of the range. Personally I'd like an updated SE, I still find the 6/7/8 size a little unwieldy one-handed and the SE is the one premium phone of that smaller size, Apple could keep capitalising on that where the competition ignore it!

In the past I always wanted the latest iPhone, as did many, hence the massive growth in Apple's sales, I don't know anyone (personally) who is actually that excited by these new offerings. It may be different outside my friend/family/colleague bubble of course.

 

[antonis]

The notch is another fail really isn't it? Of course Apple will sell lots... Blah blah blah. But in design terms the goal here was to give us a full screen phone, others have already done so more successfully and elegantly, the notch detracts from that whichever way you look at the pro's and cons of it. A permanent info section either side with matching black bar at the bottom of the phone (which could be used as a "dock" for icons to sit on) and just using the squared off area for content would be more elegant. The notch is there because we need FaceID, which we need because Apple wanted to go "full screen", but they haven't, we get a solution to a problem they created and I'm not really sure what the iPhone X offers over the 8 when you look at it that way.

So true. I've asked people here what they think it will happen when the device goes in full screen for video/photos, before the keynote. Will the notch get in the way ? Cause it looked like it. Got the usual answers; "Apple will surely figure this out". Well, I guess they didn't.