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How can Apple accept that a bend is normal when so many people rely on the iPad sitting nice and flat on a desk/table???
Anyone wanting to use the iPad whilst on a table is going to be driven nuts with the iPad rocking all over the place.

Advert: "the new iPad Pro. It totally rocks!"

Seriously Apple, have you all gone insane????

Next years iPad Mini 5 better not have a bend in it!!
 
For you maybe . Not all of us want a dumbed down version of an Os .

Though I’m curious - what serious compromises does macOS have from a usability/productivity point of view ? You have made a huge accusation ...... and many of us here are long term Mac OS users...... I’ll defend macOS against sweeping accusations....

And office v pages - that user preference of apps.....
The gist of it is that I can do a lot of my work on either a Mac or an ipad, so the interface which just gets out of the way and lets me get to what I need to do more quickly is the more suitable one for me.

I got my first ipad in 2012 (the ipad 3). I liked it for the portability (it was still lighter than many laptops then, and had inbuilt 4g), battery life (back when even MacBooks were averaging like 3 hours of usage), and ease of use (apps were less complex to use - pages had like just 20% of the functionality of word on the desktop, and that was the 20% I really ever needed).

What I really like about my ipad is the synergy it shares with my iphone. The iOS app ecosystem is unmatched, and most apps are universal - meaning you only pay once and get the same app on both iOS devices. This meant that it is usually easier to port my work from my iPhone to my ipad (and vice versa) compared to my Mac. There is just less friction.

For example, I can track and view my expenses using the Next app on my iOS devices (I know there is a desktop app, but it seems pretty bare-bones, and switching on a computer to enter my expenses defeats the spontaneity a mobile app offer).

For some reason, Reddit lags on safari on my iMac, but practically flies in Apollo on my ipad, so that’s where I do the bulk of my browsing. I typically browse Macrumours using Tapatalk. I enjoy being able to take notes using my Apple Pencil in the notes app. Web browsing just feels better on iOS for most part. There is still no overcast Mac app.

Email seems more manageable (I alternate between spark and the stock iOS mail app). Notifications on iOS are better. Apps launch and run quickly. Unlocking my ipad was already convenient using Touch ID, and now it’s even faster with Face ID (I just need to hit the spacebar twice on my Smart Keyboard to get in).

I am slowly experimenting with the shortcuts app and seeing how I can automate my workflows. Progress is slow, mainly due to my unfamiliarity with the coding language, though I have managed to create a few. It’s cool using Siri shortcuts to send an email to the entire school, with the ability to automatically insert the current date and time.

There are downsides though. Google docs is still a travesty on iOS, and I don’t expect that to improve anytime soon. Clipboard management requires a bit of a paradigm shift (using Copied instead of copy-and-pasting multiple times). I can’t download torrents, but by and large, I can do a lot of my stuff on my iPad without having to contend with the bloat of a desktop OS.
 
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The gist of it is that I can do a lot of my work on either a Mac or an ipad, so the interface which just gets out of the way and lets me get to what I need to do more quickly is the more suitable one for me.

I got my first ipad in 2012 (the ipad 3). I liked it for the portability (it was still lighter than many laptops then, and had inbuilt 4g), battery life (back when even MacBooks were averaging like 3 hours of usage), and ease of use (apps were less complex to use - pages had like just 20% of the functionality of word on the desktop, and that was the 20% I really ever needed).

What I really like about my ipad is the synergy it shares with my iphone. The iOS app ecosystem is unmatched, and most apps are universal - meaning you only pay once and get the same app on both iOS devices. This meant that it is usually easier to port my work from my iPhone to my ipad (and vice versa) compared to my Mac. There is just less friction.

For example, I can track and view my expenses using the Next app on my iOS devices (I know there is a desktop app, but it seems pretty bare-bones, and switching on a computer to enter my expenses defeats the spontaneity a mobile app offer).

For some reason, Reddit lags on safari on my iMac, but practically flies in Apollo on my ipad, so that’s where I do the bulk of my browsing. I typically browse Macrumours using Tapatalk. I enjoy being able to take notes using my Apple Pencil in the notes app. Web browsing just feels better on iOS for most part. There is still no overcast Mac app.

Email seems more manageable (I alternate between spark and the stock iOS mail app). Notifications on iOS are better. Apps launch and run quickly. Unlocking my ipad was already convenient using Touch ID, and now it’s even faster with Face ID (I just need to hit the spacebar twice on my Smart Keyboard to get in).

I am slowly experimenting with the shortcuts app and seeing how I can automate my workflows. Progress is slow, mainly due to my unfamiliarity with the coding language, though I have managed to create a few. It’s cool using Siri shortcuts to send an email to the entire school, with the ability to automatically insert the current date and time.

There are downsides though. Google docs is still a travesty on iOS, and I don’t expect that to improve anytime soon. Clipboard management requires a bit of a paradigm shift (using Copied instead of copy-and-pasting multiple times). I can’t download torrents, but by and large, I can do a lot of my stuff on my iPad without having to contend with the bloat of a desktop OS.
Are torrents still a thing?
 
A work around is by definition a more convulated way of doing something that can be done easier.

I find plugging a mobile device into the USB port of a pc far quicker for file transfer than using Dropbox. But like you said, a work around.
I use PCs at work sometimes iPads and find myself using USB flash drives less and less. I used to always have one or 2 in my pocket but can’t remember the last time I used one. We have the option of using Office 365 so I use that, although most of my colleagues save work in network folders. I think Apple got this one right, like they did with the iMac and lack of floppy drive but like the the iMac it was far too soon and everyone had to use workarounds until people and technology caught up.
Having a twist that’s visible to the naked eye is not getting things right though and 400 microns wouldn’t be noticeable to the naked eye. Although couldn’t really afford one I quite liked the idea of buying an iPad Pro, I saw how flexible it was in an apple shop but reasoned if it was in a decent case and I was careful, it wouldn’t be a problem. Now I think I’ll pass. Hopefully Apple will learn from this and start putting sensible restraints on the designers and maybe reduce the cost. They’ll still make profits and surely happy customers are a good thing?
 
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This article is MacRumors click bait at its best. The picture at top has nothing to do with the trueness spec Dan Riccio is talking about.

The iPad in that picture is bent by a few millimeters far beyond the 400 microns Mr. Riccio states as a MAXIMUM TOLERANCE. The average consumer would have a hard time detecting 400 microns.Yet, that picture and what Mr. Riccio said are being conflated in a most dishonest way.

This is a lot of hysteria over nothing.
 
Dan Riccio’s specialist IPad straight measuring tool
2E962994-7441-4802-9349-207A9864D5A8.jpeg
 
You lot are funny. If 1/1000 ipads were bent like this they would be replaced by apple no problem. This bend is severe no question but its very rare and apple dont need to respond as long as they replace the bent ones.
 
Any website that goes beyond simply reporting on facts will always have an element of bias involved. It’s just about which direction you swing in.

However, I do feel that most tech websites are ill-equipped to properly evaluate the full scope of what Apple does, much less why. This is all the more apparent when it comes to analysing financial and sales figures. For example, I remember 9to5Mac writing an article on some analyst claiming that Best Buy was seeing poor sales of the iPhone, indirectly insinuating that it wasn’t doing well. However, the catch was that Best Buy made up for only 5% of iPhone sales in the country (the article claimed they were a major contributor of sales; that would be carriers).

Thing is - when you write an article about what someone else says, it’s not reporting. It’s reblogging. So what is clearly happening is that these ad-driven websites have a strong incentive to phrase their stories in a way that gets their readers riled up to drive clicks and encourage sharing on social media.

To put it another way, they are profiting off fear-mongering.

It’s not so much about settling on one news site and treating its words as gospel, but about educating yourself about Apple and having a better understanding and appreciation of why they do the things they do, what makes them tick and how they got to be as big as they did (and why they continue to stay as such).

For this, I am subscribed to AboveAvalon. Many people will consider Neil Cybart an Apple shill, but I find that he really does offer unique insight into all things Apple. I think it also helps that because he runs a subscription-based news service (costing $200 a year), he doesn’t need to resort to clickbait to keep readers returning for more. Instead, he can focus on building up a relationship with his readers, because he’s effectively already been paid for.

I am also paying $100 a year for a Stratechery subscription, which is quite handy for knowing more about the state of the tech industry in general.

Between these two services, I get 5-6 articles delivered to my inbox daily and I find it helps get me up to speed. So when I come in, I am able to make more informed judgements, rather than being a slave to instinct and outrage.

That’s also why you notice that I am often late to comment (the other reason being that I live in Asia, so these articles usually go up while I am asleep), because as I have mentioned before, it takes time to think through these issues, and to phrase your responses in a manner which actually adds something of value to the discussion at hand.

Let me explain what I asked , maybe I was not clear.

Which mainstream tech sites , do you consider to provide an unbiased view on Apple.

Question was not about financial analysis subscriptions .

Cheers
 
I'm not entirely sure what I'm supposed to get from this article? He only talks about 400 microns of variance, he doesn't really say anything regarding the bent iPad's that has been shipped? I'm not entirely sure how you measure things in microns but he claims it's less than half a millimetre.

From what I understand these iPad Pro's that was received by customers are bent more than half a millimetre, doesn't that mean Apple is pretty much confirming it's not within the standards and that they are considered defective/DOA and should be replaced?

Am I misunderstanding something here? It feels to me like the spokesman that talked with The Verge was just misspoken and that Dan Riccio is pretty much confirming this with this interview?

What in this interview understates that Apple things pre-bent iPad Pro's are okay? I feel like everyone is jumping to the wrong conclusions here?
 
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There’s nothing to defend here. I’ve told you that Apple is wrong and completely botched the situation. I just don’t take it as personally as you do and understand that manufacturing defects will happen. Don’t get all worked up over stuff you can’t control and stop acting like Apple owes ya something, you’ll be better off.


While I agree that defects may occur, please take your own advice and try to refrain from telling other individuals how to react and feel about the defect. Differing values = various emotions - which everyone is allowed to express on this forum as far as I’m concerned.

If you can’t understand why people are getting worked up, just let them be.
 
you go to a restaurant and order a piece of steak well done
you tell the waitress please make sure is hot and fresh

the waitress brings your plate and when you look at it
you have a medium rare to almost raw meat
not only that but is also cold like it been sitting some where for hours

when the chef comes he tells you that he eat it like that

well mr chef that is your problem but I ordered well done and freshly made
not raw or cold

basically this is what apple is doing trying to forced to accept something that you don't want
if is bent is bent

you didn't give me a gift apple , we paid for it, so we want what we paid for
and that is an iPad that look like a straight line

not an iPad that look curve or bend like a banana
 
It’s called being a consumer - a consumer should never accept a bent product .

And your second statement is misleading as Apple is unique in being a hardware company that owns its own Software, it’s not a competitive list....... is it ?

Are we going to compare them to Microsoft ? Just cause it’s Microsoft and people on here have not tried a Microsoft product in the last 10 years..... they will all get thier panties in a twist .... :) Apple is alone on the pedestal of being the leader of their own hardware / software .
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For you maybe . Not all of us want a dumbed down version of an Os .

Though I’m curious - what serious compromises does macOS have from a usability/productivity point of view ? You have made a huge accusation ...... and many of us here are long term Mac OS users...... I’ll defend macOS against sweeping accusations....

And office v pages - that user preference of apps.....
No one has to accept a bent product.

Apple takes care of their customers better than most companies. They support hardware that is 5 years old.

Furthermore, we don’t know if this is even an issue. A couple pictures doesn’t mean this is widespread and I haven’t seen one example of a bent iPad Apple refused to replace.

Anecdotal, but I own an 11” and it’s flat as can be.
 
If I'm spending over 2K on an iPad then its completely unacceptable to have a bend as depicted in the photo. It would be exchanged until I would get one without a bend.

It's amazing Apple is trying to pass this off as a manufacturing variance.

Did no one actually read the article? That photo should be taken down since it clearly appears to represent more than 4 sheets of paper’s worth of “bending.”
 
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That gap looks a hell of a lot thicker than 4 sheets of paper. Maybe they can manufacture the bend to offset the camera bump.
 
I'm not entirely sure what I'm supposed to get from this article? He only talks about 400 microns of variance, he doesn't really say anything regarding the bent iPad's that has been shipped? I'm not entirely sure how you measure things in microns but he claims it's less than half a millimetre.

From what I understand these iPad Pro's that was received by customers are bent more than half a millimetre, doesn't that mean Apple is pretty much confirming it's not within the standards and that they are considered defective/DOA and should be replaced?

Am I misunderstanding something here? It feels to me like the spokesman that talked with The Verge was just misspoken and that Dan Riccio is pretty much confirming this with this interview?

What in this interview understates that Apple things pre-bent iPad Pro's are okay? I feel like everyone is jumping to the wrong conclusions here?

The designers of this sickeningly dishonest article want to leave the impression that this is a picture of a new out of box iPad that Apple claims is within spec. It counts on people not reading what Riccio actually said.
 
bentipadpro-800x432.jpg

Image via MacRumors reader Bwrin1
So, we might be looking at two different issues here. The iPad Pro is 5.9mm thick, this photo looks to me like a gap of about 1/3 of that thickness so ~2mm. The response from Apple is that variations of up to 0.5mm are acceptable. Is this photo staged to make it look more extreme than it is? Or is this a variation outside of the allowable standard?
 
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Is that unbiased ?

I’d love to hear what tech website you consider to give neutral reviews of Apple products ? And I mean unbiased reviews ....

My issue is that anything other than sweeping praise , is viewed by individuals on here ..... you can see the ones that liked your post as the usual suspects, as crap tech websites .
Sweeping praise vs unfounded critical hyperbole? Differentiated from some valid criticism and concerns wrapped up in a discussion?

Yeah, forum posters can see the "likers" on who posts what and draw their own conclusions.
 
No one has to accept a bent product.

Apple takes care of their customers better than most companies. They support hardware that is 5 years old.

Furthermore, we don’t know if this is even an issue. A couple pictures doesn’t mean this is widespread and I haven’t seen one example of a bent iPad Apple refused to replace.

Anecdotal, but I own an 11” and it’s flat as can be.

Seems your iPad is out of spec, hahahaha
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Please everyone...........

I'm sure the vast majority of people here are good, bright, intelligent people with a high degree of common sense and understanding.

Think about this if you were in Apple's shoes, doing damage avoidance regards the public and media.

What would you really do as a company. Say "Sorry, we messed up this product, next year well make a better one"

Or would you come up with some story about tolerancing, previous models, 400 micron (which is less than half a mm)
and come up with some story to try lay the dust, and quietly replace bag models.

They are doing and saying exactly what you expect. The PR people are doing their job, and trying to limit damage, the engineer/designers are getting a shouting at to be dam sure this is addressed in the next model.

It's all going as you would expect from a very large company.
Only something physically dangerous would mean they would have to open up fully and handle this differently.

Think of us, we wanna rant.
Apples hides, we rant ... are You also one of US Intelligent beings?
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This reminds me of something: when Apple produced the iPhone 5 (last iPhone developed under Steve’s control afaik) they used 6000 series aluminum. Due to similar production issues the cutouts for the top and bottom ceramic \ glass inlays were also slightly varying (some microns). So they used a high res camera to scan every single iPhone and assign one out of 725 different inlays to match the cutout perfectly.

So what happened with that passion of perfection when apple today sells pre-bent units and even worse, they could sort them out because not every unit deforms in the production process, recycle them and try again, or use higher grade metals or what not. But they just release something that is not perfect in precision and they know it and even worse they publicly admit it and say: well it’s ok, some of you get slightly bent iPads due to production issues but we don’t care.

This is a Disaster starting at Tim for letting this happen at all, hardware department for not optimizing the production process and PR for letting Dan write such stupid statements. And all this at record high price tags, of course ...

Apple, get bent!


iPhone-5-manufacturing-process-006.jpg
iPhone-5-manufacturing-process-007.jpg
iPhone-5-manufacturing-process-009.jpg
iPhone-5-promo-video-back-black-camera-closeup-001.jpg

Many many thanks, a welcomed intelligent post, to,all that people not even knowing anything about production and what is possible in quality (control)

Apple can easily measure every iPad and trash if not within specs, every beer company does with their bottles!
 
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