That's the point, they DO have a QC/QA system and that system allows for 0.4 mm of flatness. And according to Apple that is better than previous generations of iPads. What we have seen in photos, IMHO, is well beyond that, aka defective. They, we'd assume, are eligible for being returned and replaced.
I just don't understand why people think that the iPad in the photo of this article is considered to be within Apple's stated specification and representative of what people are buying at the store.
Because people LOVE to Apple-Bash for NO APPARENT REASON.
NOWHERE has Apple stated that an iPad with nearly an 1/8" warp (assuming the surface of the desk is itself flat. A BIG "IF"!!!) is WITHIN TOLERANCE; but all the APPLE-HATERS pile-on and accuse Apple of Lying, putting out crap, etc.
Apple ought to sue EVERY SINGLE ONE OF THEM, AND MACRUMORS, for LIBEL.
I am NOT kidding. This is beyond the pale!
[doublepost=1545857668][/doublepost]
That bend looks a lot more than only 4 pieces of paper thick...
And who said Apple didn't agree?
[doublepost=1545857740][/doublepost]
I think this is a fork in the road for Apple fans: some are saying enough is enough of this nonsense, others are getting peed on and calling it rain and a gift from the rain gods
That's asinine.
[doublepost=1545857919][/doublepost]
Apple communication with its customers has been lacking recently.
When they needed to address a situation (iPhone throttling), there was lack of information.
When they do address potential issues (iPad tolerances), the response sounds insulting and condescending.
Actually, that sounds like an engineer trying to explain a technical issue (manufacturing tolerances) to a mob of barely-literate hatemongers, who are attempting to twist every single word into the most negative-meaning definition possible.
Which is exactly what is happening.
This truly has crossed the line into LIBEL.
[doublepost=1545858307][/doublepost]
Again, we talked about this before. In the business world, people don’t always tell the customer what is actually happening when it comes to these sorts of business decisions. Now, I am not saying they haven’t botched this - I feel like they have, but their words don’t always reflect what is being done behind the scenes. A billion dollar company doesn’t get there by accident and they’ll certainly be taking a harder look at what caused the issue, replacing and essentially removing any bent iPad’s that are out there. This fixes the issue and does right by current and future customers. Who cares what they say? It’s all marketing bs. Think logically about running a business and you’ll have your answer.
The only way that Apple has "botched this" is by not being able to prove a negative.
And guess what? That simply isn't possible. Even if Apple shot a video showing an entire MONTH'S production of iPads meeting the flatness-spec, there would be a thousand angry Apple-Haters claiming that Apple either "cherry picked" the good ones; or that they had a problem and then quietly fixed it.
Personally, I would be about ready to sue some people for Libel over this; but that would cause even MORE Apple-Hate.
So now what?
I DO think that MR owes it to Apple to print a clarification IN BOLD, stating that Apple has NOT stated that the iPad in the picture represents an "in spec" iPad.
But I guess they'd rather have the clicks 'n' controversy...
[doublepost=1545858450][/doublepost]
Okay, but you still have no idea that they are altering anything in their manufacturing process. That is just something you came up with out of thin air. I am taking them at their word that they are fine with the bent iPads and that nothing is changing in their manufacturing process or tolerances. You are assuming that they will be "replacing and essentially removing any bent iPad’s that are out there. Thus fixes the issue and does right by current and future customers." If that's the case, they should say so to REASSURE their customers instead of saying what they have, which can only be taken as arrogance. I am thinking logically about running a business, that's why I am saying over and over again that they are ****ing this whole situation up royally.
YOU are taking it as "arrogance".
I took it as a fact-based explanation.
[doublepost=1545858656][/doublepost]
So, The Verge posts a picture of an iPad from a single angle and claims it is bent. Apple responds by saying, "Yeah, some iPads come bent." Stupid PR people!
Then they retract and say, "Well, by bent we mean 400 microns." Which is quite a bit smaller than the one seen in the photo. Suddenly everyone here blows up the forums with posts like "Apple has no quality standards," and "Those standards are horrible, iPads are like rubber bands!"
When Apple's real mistake was to treat The Verge with kid gloves. I don't know how they got that photo, maybe they bent it themselves to make a good thumbnail for their crazy "let's break an iPad in half then claim they're structurally flawed" video. The Verge gets clicks, Apple stock dips (which, by the way, is great for Apple when time comes to buy back shares).
What Apple would have done under Steve Jobs is basically rip The Verge to shreds. They wouldn't do silly products demos or try to argue specs like 400 micron tolerances, they would just say "Apple products don't ship bent, come into our stores and see for yourself." And the press would throw a fit, but Steve Jobs wouldn't budge. He was a jerk, and that worked for him.
Then again, Apple has done remarkably well financially under Tim Cook. Sure, their stock is down now, but that says nothing about the strength of the company. Maybe Tim Cook's method is the right one after all.
Personally, I think some of these blogs could use a well-placed LIBEL suit or two. Make 'em do a little FACT-CHECKING before they just create (or worse yet, REGURGITATE) LIBELOUS GARBAGE like this.
I am NOT kidding. Not one little bit.
If these sites want to be taken as serious journalism, then they'd better start ACTING like it.