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AT&T capping 3G upload speed in NYC (iPhone 4)

Today is the 8th day, the speeds are not only close to HSUPA numbers, but they are not even close to 3G. More like edge at the moment here in NYC.
 
Same here no changes at all! My wife's 3GS has better numbers unfortunately.
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Mine:
 
milan03 said:
First off, I chose to buy or not to buy an Apple product.
Second, again, you sound just like an AT&T guy.
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1. Same thing with AT&T, you choose to get their service. You don't want it? Don't get an iPhone. Simple. The iPhone is NOT a need, it's a want.

2. That's your argument? I'm an AT&T guy? Pathetic. Users on this forums are going from bad to worse. At least when the iPhone came out, many users here were grateful to even have one and were even more happy when they could access the Internet at EDGE speeds. Now a days, everyone bitches because either their screen is 1mm off, there is a miniscule dust spec on the glass, they drop the phone and complain Apple is at fault or the best one, make a sh*tstorm thread out of a mole hill when service is having a set back. Oh wait---
 
To the Michigan people

I'm still getting 5 down, 1.5 up in Auburn Hills. Last night in Macomb (20 miles east) I got 2.4 down and .1 up.

This really seems to be tower to tower... It really does look like they are deploying a fix though. Fortunately for me, I have WiFi at home and not here, so I'm glad they fixed it here first! :)

I feel a lot better about my iPhone 4 after this thread. It looks like AT&T just wasn't ready for HSUPA and the spotty data we see is not related to the phone hardware, but the network. Which is also why a 3GS works fine right next to it, because it's not trying to use HSUPA. Once they finish rolling out the fix, you can wave good bye to the 3GS in your rear view mirror. :cool:
 
jav6454 said:
1. Same thing with AT&T, you choose to get their service. You don't want it? Don't get an iPhone. Simple. The iPhone is NOT a need, it's a want.

2. That's your argument? I'm an AT&T guy? Pathetic. Users on this forums are going from bad to worse. At least when the iPhone came out, many users here were grateful to even have one and were even more happy when they could access the Internet at EDGE speeds. Now a days, everyone bitches because either their screen is 1mm off, there is a miniscule dust spec on the glass, they drop the phone and complain Apple is at fault or the best one, make a sh*tstorm thread out of a mole hill when service is having a set back. Oh wait---
Click to expand...

No we don't have a choice we have to choose ATT with the purchase of the iPhone. We are paying monthly to ATT to deliver their promised service, otherwise our line gets shut off. What happens if they don't deliver? NOTHING.
You are clearly mixing ATT with Apple. Please learn the basic mechanics of their relationship.

Oh and if you're experiencing problem with your iPhone, all you have to do is go to the Apple store, and they'll make sure that when you walk out, you are a happy satisfied customer.
When you go to the ATT store and have a problem, they'll make sure you're out of there asap and they'll make you feel like you're the problem, without ETA.
 
If it doesn't get stickied, it better the hell get bumped hourly!

It may end up being at most $15 off my data plan per month, but I'm going to request a refund for all the days they let this slip. Are they trying to match BP's oil spill resolution response time?
 
Why is there such a difference in results given by the SpeedTest.Net and the XtremeLabs SpeedTest app?
 
So why are we having download speeds being crippled as well? Is it because there isn't enough upstream bandwidth to handle all of the TCP/IP acknowledgment packets required to maintain a high downstream data download?
 
trparky said:
So why are we having download speeds being crippled as well? Is it because there isn't enough upstream bandwidth to handle all of the TCP/IP acknowledgment packets required to maintain a high downstream data download?
Click to expand...

the DL speeds aren't crippled
 
trparky said:
So here is what is going on.

AT&T has confirmed with me that there is indeed an issue with many of the cell sites across the United States that has resulted in people's upload speeds as well as download speeds being effected. This much we do know.

But what I explained was my major point of frustration is the fact that it seemed like AT&T's support representatives didn't know what was going on. It was a situation in which the left hand didn't know what the right hand was doing. I also explained that there was a lot of "doublespeak" going on in which AT&T was blaming customer's phones for the issue at hand.

I told them that that issue needs to be resolved. The Technical Support and Customer Support agents need to know about the situation and that alone will go a long way in helping to calm people's nerves.

I told the supervisor that that's all we, as an Internet community, wanted to know. We wanted to know some kind of confirmation that there is indeed a problem and that that the press release that was put out yesterday wasn't just some smoke being blown out of AT&T's rear end to shut us up.

As for when all of this will be fixed, she (the AT&T Data Support Supervisor) did not say. The reason why she said that is because Alcatel-Lucent are working on a permanent fix to be put into place along with an interim fix. As to when the interim fix will be deployed nationwide, she too said that she has no idea.

I feel that I've gotten a lot further than I've ever gotten within the last couple of days with the help of Johnathan over at Apple Technical Support. I want to thank him for helping me get the answers we've all been wanting all along.
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and i thought i had no life
 
alent1234 said:
the DL speeds aren't crippled
Click to expand...

Download speeds aren't "crippled" but they're subpar. Many people including me were getting 4-5 download before this all happened. Now we're all getting 2-2.5. It's actually noticeable when browsing websites on Safari. Before the trouble, I remember websites loading on 3G like they were on wifi. They were snappy. Now when you load, it takes an extra couple seconds to recognize and then loading takes at least twice as long. It's definitely usable still and if you didn't know how it was like before, you probably wouldn't notice the difference, but it's there.

The areas that aren't affected are reporting normal 4-5 download speeds and the expected upload speeds.
 
Yep, I used to be able to pull down almost 3.5 Mbps on a good day on the iPhone 4 and 2 to 2.5 Mbps on average. Now, I can barely go over 1 Mbps.
 
i'm still on my 3GS but in NYC i haven't noticed any difference except for a little less signal on the B/Q trains when they get out of the tunnel in brooklyn. i have to go to airplane mode a few times to catch a good signal and sit in the right place on the train. but it could also be iOS 4. i've had a few instances where i reboot my phone and it works. i think apple's baseband software is still buggy and had resource leaks
 
vincenz said:
Download speeds aren't "crippled" but they're subpar. Many people including me were getting 4-5 download before this all happened. Now we're all getting 2-2.5. It's actually noticeable when browsing websites on Safari. Before the trouble, I remember websites loading on 3G like they were on wifi. They were snappy. Now when you load, it takes an extra couple seconds to recognize and then loading takes at least twice as long. It's definitely usable still and if you didn't know how it was like before, you probably wouldn't notice the difference, but it's there.

The areas that aren't affected are reporting normal 4-5 download speeds and the expected upload speeds.
Click to expand...

Yep, same here. Download speeds are definitely reduced as well. Was getting 4-5 Mbps before the problem started, and now get no more than 2.5. My uploads have been under 100 Kbps for over a week now!
 
alent1234 said:
i'm still on my 3GS but in NYC i haven't noticed any difference except for a little less signal on the B/Q trains when they get out of the tunnel in brooklyn. i have to go to airplane mode a few times to catch a good signal and sit in the right place on the train. but it could also be iOS 4. i've had a few instances where i reboot my phone and it works. i think apple's baseband software is still buggy and had resource leaks
Click to expand...

From what I understand, the iPhone 3G/3GS doesn't support HSUPA technology, that's why all the 3G and 3GS iPhones aren't seeing the speed differences. The iPhone 4 does have HSUPA though, so we're stuck until AT&T and Alcatel-Lucent fix it for good :(
 
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