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I ordered late in the morning of the 15th, Eastern time, STILL showing back ordered. However, it's showing two orders, both with the same order number. If they send me a free one, I'll wait a day or two.

This happened to me as well. Spoke to a rep who said that there are in fact two phones en route to me, even though I only ordered one. He did however say that I would be charged for both if I don't send one back. I just want to know when it will arrive!
 
At&t Strikes Again

I ordered my iPhone 4 at 8:00 a.m. on the 15th. I was just informed by the AT&T Premier folks that NO PREMIER ORDERS WILL SHIP BEFORE JUNE 24th...


WTF??


Does anyone have any info to to the contrary?
 
Finally have an update to my order status. I order about 11:45 EST June 15th

I am a premier customer, the status still says In progress but now my ship date is filled out, carrier is null, and tracking numbers were provided.
 

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I ordered my iPhone 4 at 8:00 a.m. on the 15th. I was just informed by the AT&T Premier folks that NO PREMIER ORDERS WILL SHIP BEFORE JUNE 24th...


WTF??


Does anyone have any info to to the contrary?

Uh, yeah my tracking number from the order I placed on ATT premier says otherwise.
 
I ordered my iPhone 4 at 8:00 a.m. on the 15th. I was just informed by the AT&T Premier folks that NO PREMIER ORDERS WILL SHIP BEFORE JUNE 24th...


WTF??


Does anyone have any info to to the contrary?

Well, if that means shipping the 24th and then arriving the 25th, then I'm fine with it. But if it's going to be another week...

BTW: My 3PM CST Premier order is still "Backordered" and hasn't had a status update since last Friday. Order date is supposedly the 16th.
 
My order status finally updated with a UPS tracking number, and it does show up in there system. Supposedly it's in Memphis now. I thought they were using FedEx though.
 
I ordered my iPhone 4 at 8:00 a.m. on the 15th. I was just informed by the AT&T Premier folks that NO PREMIER ORDERS WILL SHIP BEFORE JUNE 24th...


WTF??


Does anyone have any info to to the contrary?


I ordered also at 8AM through Premier, and they didn't process my order until the 19th, and I am backorder. It certainly appears computer glitches (i.e., AT&T's incompetence) is leaving Premier customers getting the shaft.

Apple should take the company over if for no other reason than to gut senior management, then spin it off after a competent management team is in place.
 
I ordered my iPhone 4 at 8:00 a.m. on the 15th. I was just informed by the AT&T Premier folks that NO PREMIER ORDERS WILL SHIP BEFORE JUNE 24th...


WTF??


Does anyone have any info to to the contrary?

I was told the exact the same thing. I think it may be true since when I go back to look at the initial confirmation letter I received, it says that the orders will be fulfilled, not delivered, beginning 6/24:

"Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.

Pre-orders will be fulfilled beginning June 24, 2010. Orders will ship on a first-come, first-served basis. We will notify you by email when your order ships. Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email."
 
I ordered late in the morning of the 15th, Eastern time, STILL showing back ordered. However, it's showing two orders, both with the same order number. If they send me a free one, I'll wait a day or two.

This happened to me as well. Spoke to a rep who said that there are in fact two phones en route to me, even though I only ordered one. He did however say that I would be charged for both if I don't send one back. I just want to know when it will arrive!

As long as the charge for the second one is $199.00, I'm good with that!
 
Uh, yeah my tracking number from the order I placed on ATT premier says otherwise.

I ordered on 6/15, order on ATT premier listing said I ordered 6/16, backordered until this morning, just check again and now I have a FEDEX shipping number, and it says for delivery on 6/23.

Shipment Dates
Ship date Jun 22, 2010
Estimated delivery Jun 23, 2010 by 4:30 PM
Destination
CANTON, MS
Shipment Facts Help
Service type Standard Overnight
Weight 1.0 lbs/.5 kg
Reference

Shipment Travel History Help Select time zone:

All shipment travel activity is displayed in local time for the location
Date/Time Activity Location DetailsJun 22, 2010 9:19 AM
Shipment information sent to FedEx
Jun 22, 2010 8:46 AMPicked upFORT WORTH, TX
 
At&t is on some bull*hit!

F*ck AT&T! They are so full of sh*t with their emails. First come, first served my a*s. I ordered mine at 9am CST on June 15th and it still says in progress. It seems to be the norm that not only does At&t lie to their customers, they also like to f*ck them over. You'd think a corporation that big would get their sh*t together. For all you people that ordered way after us and have a shipping date and tracking number you are lucky sons of bitches. Thank At&t for being a sh*tty company and the reason you're getting your iPhone before people that were in line before you. It's like having a line outside your store and going out there and just randomly picking people to sell the iphone too. It's just like when you go to stand in line for hours to by tickets for a concert and they tell you they are doing a lottery. Who ever came up with that sh*t should be shot!
 
Ordered mine at 9am through premier and it just shipped this morning... it was backordered yesterday. It shipped fed ex and is showing a delivery date of tomorrow by 3pm!!!!
 
I ordered mine at 10:30am eastern on 6/15 via the AT&T website (not premier). My order date shows 6/16. It shows as 'shipped' as of 6:00am this morning. Here's hoping :)
 
Ordered mine at 9am through premier and it just shipped this morning... it was backordered yesterday. It shipped fed ex and is showing a delivery date of tomorrow by 3pm!!!!

That's good to hear! When you see that it's shipped are you checking the Premier order status page or the wireless.att.com order status page?
 
How can they do it?

Somehow I tried to place my orders on 15th at 4:30AM, and Apple did not work. I tried ATT and everything went thru but the confirmation. I tried to place the order at work, but to no avail. When I came home I somehow placed two orders with Apple, and got acknowledgement letters. Next morning I got confirmation from ATT that I preordered two phones. What is going to happen? Will they catch it?
 
Existing AT&T Iphone 3GS Customer.
Ordered through the AT&T Premier site at 8:35am on June 15.
Order has always reflected a June 15th date.
Premier status has not changed since June 16th where my order status is In Process.
Regular Order status site had Backordered 1 for my Iphone 4 32g Black until this morning. Now its no longer backordered but its still in process.

Last year most of the status changes didn't take place until the morning before the release date. Then people started panicking about what plane the phone was on. Why it had to go to Memphis, TN first. Where the delivery truck was located.

I say..if you have a status update and tracking number by tomorrow night..you are in good shape. If not...sucks to be us.

But thats not preventing me from checking the status throughout the day.
 
I ordered at 9:33 AM (EDT) on the 15th. Still no shipping date, not backordered either. Premier...
 
No sim listed

My order status page lists Freight and Phone; no "various sim." Yikes. Hope it's in there. Says it shipped 6/17, but tracking number is not working.

Okay, just called FedEx. They said the package is being held "at the shipper's request" until June 23. Won't be delivered till June 24 at the earliest. Darn those AT&T guys!!!

So people who ordered through Apple are getting theirs tomorrow and us poor AT&T schlubs have to wait a day? That just ain't right.

:confused:
 
Same situation. Ordered at 1:30pm EST on the 15th thru Premier and was backordered until early this morning. Still "Processing". I hope it goes thru by tonight! I heard some people will get them tomorrow....i'm still pulling for the 24th!
 
I suspect that the status updates emerge from a batch processing job originating from the warehouse. Which would explain why all those with that "Backordered" status changed at some point last night / this morning.
 
Misery loves company

Add me to the:

- premier category
- ordered lunchtime on the 15th
- status on premier shows 15th as order date
- status on other AT&T status shows 16th as order date
- order currently 'in progress' but showing back-ordered

I'm envious of those of you who have had your status change. People who ordered later than me have theirs arriving, some people who ordered before me are in the same boat as me. Seems like a big cluster f**k from AT&T.

Guess I'll keep checking back and see if anything changes, although I'm starting to think I'm one of many thousands who are getting shafted.
 
Flyer, yes I do. I have two orders with Premier right now one I just got shipping info on and will be delivered tomorrow

I ordered my iPhone 4 at 8:00 a.m. on the 15th. I was just informed by the AT&T Premier folks that NO PREMIER ORDERS WILL SHIP BEFORE JUNE 24th...


WTF??


Does anyone have any info to to the contrary?
 
no luck yet

so I ordered mine at 10am CST on the 15th but the order didn't go through till the 18th. As of just right now it looks like I'm still "in progress". I called AT&T and they said everything looked to be running through smoothly. I REALLY hope I get it on the 24th, maybe because I'm in Texas it won't ship till today or tomorrow.

order.png
 
Sometime overnight, my status went from backordered to shipped, and the tracking number is already in FedEx's systems (shipping from Fort Worth).

If yours hasn't shipped yet, don't lose hope; Mine was backordered since the 15th, and I wasn't sure if I was going to get one either. It's really the luck of the draw at this point.

Edit: I'm on premier and mine has shipped... the above info is just flat wrong. Plenty of other premier orders have shipped as well.
 
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