Premier is AT&T's business & association group... if you are part of a discount plan with your employer or school, you go through their "Premier" group.
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AT&T Confirming Shipment of iPhone 4 Pre-Orders
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Premier is AT&T's business & association group... if you are part of a discount plan with your employer or school, you go through their "Premier" group.
Mine's the same as Matt's too.
Spoke to someone at AT&T and honestly they have the exact info we have. Basically they just check the status info of the order through the site. He basically said that I was SOL even though I ordered on the 15th at 11 am and the order date says the 16th. Said that the demand to input the orders was just too high.
Also, my credit card still hasn't been billed and they haven't even generated an invoice for my phone, haha. Not a good sign, I imagine. Those that have had their orders shipped, was your credit care already charged?
Spoke to someone at AT&T and honestly they have the exact info we have. Basically they just check the status info of the order through the site. He basically said that I was SOL even though I ordered on the 15th at 11 am and the order date says the 16th. Said that the demand to input the orders was just too high.
Also, my credit card still hasn't been billed and they haven't even generated an invoice for my phone, haha. Not a good sign, I imagine. Those that have had their orders shipped, was your credit care already charged?
My first post. I ordered via the Premier site on the 15th at 8:24AM EDT. My order still says processing on the Premier site. Funds were held on my account on the 19th, and on the AT&T general order status page says backordered, and most irritating, that I ordered on the 19th! I have a feeling those of us who ordered via Premier may not get our correct spot in the queue.
Wow, good going AT&T. Bravo. Guess they assume since we get service discounts that we can wait...
Yeah...looks like my sarcasm doesn't work very well. I know that I ordered via premier because I have university discount. I just don't understand why us premier customers are treated so poorly. It's so frustrating.
I know. I don't think so. Im gonna bet that it changes like the other folks...I guess all we can do is wait it out.
Not always true. I get a 20% discount through my work, but my account isn't a Premier account.
I'm in the exactly the same boat as you guys. Ordered before 9:30 EST on the 15th, showing "In Progress" with the correct order date on Premier, but backordered on the standard order page with an incorrect order date of 6/16.
So I ordered through the ATT site around 3 EST on the 15th, but I have an order date of the 16th, and still In Progress. Nothing in the backordered column though. Any ideas about when/if mine will be shipped?
Same here. If I try to log on the premier site it says my number is an individual number, but have you tried to place any order on you regular site? Mine will direct me to premier store, that's why I got my order via premier.
Not really. Someone that ordered way after me (through premier) has already gone from "in progress" to "shipped". If what I've read is correct, AT&T is literally fulfilling orders by hand, and apparently not in any particular order.
I'm still "in progress" and "backordered" even though I ordered before others that have already gotten their tracking numbers. There is no rhyme or reason to any of this.
Like other posts have said, AT&T is overnighting shipments via FedEx. This means that we really shouldn't panic until at least Thursday. I'd definitely feel better if my status would switch to shipped, but I'm still holding out hope.
Where did they mention overnight? I've never seen that on the AT&T site, thought folks in this forum constantly remind me that. My confirmation email reads:
Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.
Pre-orders will be fulfilled beginning June 24, 2010. Orders will ship on a first-come, first-served basis. We will notify you by email when your order ships. Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.
Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.
Pre-orders will be fulfilled beginning June 24, 2010. Orders will ship on a first-come, first-served basis. We will notify you by email when your order ships. Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.
Ok for those that ordered through AT&T Premier, does the order date differ from the premier order status page and the regular att order status page? Just checked mine and I see this.....I'm not happy.
^ Premier
^ Regular AT&T
crap. My order number is higher than yours, so I'm assuming later. Mine is still showing 6/16 as order date on this page, but I'm guessing it's just a matter of time. f**kers !
new customers?
also, how many are new customers? i don;t know if this would have anythign to do with anything. since you activate your phone on your own. but im a new customer.
also, how many are new customers? i don;t know if this would have anythign to do with anything. since you activate your phone on your own. but im a new customer.
I'm in the exactly the same boat as you guys. Ordered before 9:30 EST on the 15th, showing "In Progress" with the correct order date on Premier, but backordered on the standard order page with an incorrect order date of 6/16.
I took one for the team and was on hold for 30 minutes for Premier Customer Service (btw, 1-866-499-8008, wait for prompts #2, #3, #0).
Ordered before 8:00 AM on 15th.
One of my premier upgrades has been shipped with tracking. The other is saying back ordered.
The enthusiastic customer service representative indicated I will not receive the backordered phone on the 24th. Said sometime between 25th - 28th. So you all are likely in the same boat that are Premier, and have theirs labeled 'back-ordered'. He could not explain why one is shipping and the other is not. He was sort of like a robot, "it will ship between 25th and the 28th" over and over. He even said the one that has a tracking number may not be received till after the 24th, although I don't believe that.
Have any of you seen that your order shipped and you have a tracking number and all but still haven't received an email saying that your order was actually shipped?
Yup my order has shown shipped since I woke up this morning but I haven't received an email. To be honest, I haven't received ANY iPhone 4 mentioning email from AT&T throughout this whole process. I've gotten emails about my contract changing with an upgrade etc, but nothing that actually mentioned the iPhone 4 or my shipping or pre-order or anything. Kinda annoying how uninformative they are. But as long as I get my phone (Which is looks like I will, shipped 6/17) I don't care. Lol.
If you check my page 5 post I posted an image of my order which shows shipped the 17th, even eariler.