********tttt. My iPhone should be the main line on my account, but the second line is the main one. Had my iphone been the main line I would be eligible for the 199/299 pricing. The ****ing name for the main line now is different than the name on the account. Come onnnn
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
AT&T Extends iPhone 3G S Upgrade Pricing to Many Customers
- Thread starter MacRumors
- Start date
- Sort by reaction score
********tttt. My iPhone should be the main line on my account, but the second line is the main one. Had my iphone been the main line I would be eligible for the 199/299 pricing. The ****ing name for the main line now is different than the name on the account. Come onnnn
Question: the $99 you guys are talking about includes the iphone data plan $30??? I have a family plan and the main line needs to be upped to the $80 family plan +$30 iphone data plan to reach the threshold.
When I change the plan online, does it renew the contract to 2 yrs on ALL the lines? or only the lines I buy a new phone from?
thanks!
When I change the plan online, does it renew the contract to 2 yrs on ALL the lines? or only the lines I buy a new phone from?
thanks!
this is so far beyond untrue i don't know where to begin
Update: went to att store. he said he has no idea until tomorrow, but it is NOT case by case, but only done through the system. i mentioned people online calling AT&T and getting that result - he said it's very unlikely and a result of misreading the press release. he also said you had to buy in June, July, or August, and have a plan of $99+. that's a plan, not a bill. my bill is almost $99, but my plan is $80 (data, unlimited text, voice). i think i remain screwed.
Yes you are still screwed. I have been saying this for awhile and most people just got pissed off at me. The plan must be over $99 not the bill. Additionally, they will make some compromises but all the idiots that are trying to raise their final bill over $100 are going to be upset tomorrow. Man I hate when people try to get something for nothing. This whole upgrade early thing shows how pathetic we Americans really have become. I am so ashamed of many of the macrumors forum members.
That's all confusing. If it's only like a month, then it's no big deal. But if they're saying that someone who bought an iPhone 3G in July and signed a two-year contract is getting some one-year break, that's BS. I sat here with this 2G iPhone for 14 months waiting for a 32GB iPHone, knowing I would have to stick with it for 2 years. Bah humbug.
This post is so upsetting. She is doing everything to sneak by without paying what others have had to. I almost consider her a thief.
i am going to try and make compromises, but if not, **** happens. i'm not going to go add a higher voice plan to put one bill over $100, because it won't work.
what do you think of people who add a line, buy the iPhone 3GS at 199/299, and cancel it before 30 days to not get an ETF? also thieves? or will just get stuck with charges anyway so who cares?
Ha. Or smart? Actually I called to upgrade our family plan anyway because we've been going over and apparently - they don't count that to the $99. Which I feel is flat out wrong because I've been paying them a fortune.
So all I'm doing is basically getting the same total minutes for both phones - but splitting them equally so we can both get phones.
Which isn't to say I won't be morphing back to the family plan AND lowering the total minutes to somewhere between the individuals and my old fam plan.
From the AT&T FAQ
Does this change only apply to iPhone 3G customers who spend $99 or more per month?
In most cases, yes. iPhone customers who spend more than $99 a month per line with us generally are eligible for an
upgrade between 12 and 18 months. In general, the more a customer spends with us, the less time they have to wait
to get another new device.
What about customers who bought in July, August or September 2008 but dont spend over
$99 a month?
We value the business of all our customers. The majority of iPhone 3G customers received a significant discount on
their device in return for a two-year service commitment during which time we recoup the device subsidy. Getting a
new subsidized device is based on several factors including monthly recurring charges and having an account in good
financial standing. In general, the more you spend with us, the less time you have to wait to get another device. This
is a very fair system. That said, we do offer early upgrade pricing only for iPhone for those customers who dont want to wait.
Does this change only apply to iPhone 3G customers who spend $99 or more per month?
In most cases, yes. iPhone customers who spend more than $99 a month per line with us generally are eligible for an
upgrade between 12 and 18 months. In general, the more a customer spends with us, the less time they have to wait
to get another new device.
What about customers who bought in July, August or September 2008 but dont spend over
$99 a month?
We value the business of all our customers. The majority of iPhone 3G customers received a significant discount on
their device in return for a two-year service commitment during which time we recoup the device subsidy. Getting a
new subsidized device is based on several factors including monthly recurring charges and having an account in good
financial standing. In general, the more you spend with us, the less time you have to wait to get another device. This
is a very fair system. That said, we do offer early upgrade pricing only for iPhone for those customers who dont want to wait.
well I have an interesting issue.
I upgrade to the 3G last July
In December my wife opened a line under my account with AT&T and we got the family plan with my iphone 2G.
In March she got a 3G cause the 2G stopped working.
I now check to upgrade my phone and it says December.
The account and all 3 lines are in my name.
Do I have a case here? I have the money for a 3GS 16GB, but I'm not sure if I have an argument or not..anyone?
I upgrade to the 3G last July
In December my wife opened a line under my account with AT&T and we got the family plan with my iphone 2G.
In March she got a 3G cause the 2G stopped working.
I now check to upgrade my phone and it says December.
The account and all 3 lines are in my name.
Do I have a case here? I have the money for a 3GS 16GB, but I'm not sure if I have an argument or not..anyone?
???
This just confirms my beliefs that being a whiny Apple customer gets you far in the world of business.
This just confirms my beliefs that being a whiny Apple customer gets you far in the world of business.
Okay. My other line (primary) which is a non-iPhone upgrade date says 9/30/2009, so will I be able to use that upgrade tomorrow to get the new iPhone for 199/299
OR
My iPhone line upgrade says 4/30/2010...or will have just have to pay the 399/499 as of now.
I got both of these phones on 8/29/2008.
OR
My iPhone line upgrade says 4/30/2010...or will have just have to pay the 399/499 as of now.
I got both of these phones on 8/29/2008.
For those who preordered through the Apple Site
I just got an email from Apple regarding my pre-order for the 3GS. Not sure if this is posted, but just to share with you guys:
"To Our Valued Apple Customer:
On June 17, AT&T announced a change to their upgrade eligibility policy
and best upgrade pricing for qualifying iPhone 3G owners.
Based on AT&Ts updated qualification criteria, we are pleased to inform
you that you are eligible to receive a refund on your recent
iPhone 3G S purchase.
Your Order Acknowledgment and Shipment Notification emails will reflect
the original purchase price. However, Apple will issue you a refund in
the amount of $200.00, which is the difference between your original
purchase price and the new qualifying price.
Apple will process your refund in the next 5 days, and will send you an
email when this has been completed. We will process your refund based
on your original payment method. See below for details.
No additional action is needed on your part for you to receive the
refund. These activities will not impact your estimated delivery dates.
You can view the most up-to-date status of your order, including
monitoring the details of your refund, at online Order Status
<www.apple.com/orderstatus>.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Team
Answers to many Apple Online Store questions can be found at
Online Help <http://store.apple.com/us/help>
Refund Details
-Credit card refunds are sent to the card-issuing bank. Please contact
the card-issuing bank with questions about when the credit will be
posted to your account.
-Apple Gift Card payments are refunded in the form of a new Apple
Gift Card. Please allow up to five business days to receive your
new Apple Gift Card via United States Postal Service (USPS) after
processing.
-Cash payments are refunded in the form of a check from Apple, which
will be mailed to your billing address."
I just got an email from Apple regarding my pre-order for the 3GS. Not sure if this is posted, but just to share with you guys:
"To Our Valued Apple Customer:
On June 17, AT&T announced a change to their upgrade eligibility policy
and best upgrade pricing for qualifying iPhone 3G owners.
Based on AT&Ts updated qualification criteria, we are pleased to inform
you that you are eligible to receive a refund on your recent
iPhone 3G S purchase.
Your Order Acknowledgment and Shipment Notification emails will reflect
the original purchase price. However, Apple will issue you a refund in
the amount of $200.00, which is the difference between your original
purchase price and the new qualifying price.
Apple will process your refund in the next 5 days, and will send you an
email when this has been completed. We will process your refund based
on your original payment method. See below for details.
No additional action is needed on your part for you to receive the
refund. These activities will not impact your estimated delivery dates.
You can view the most up-to-date status of your order, including
monitoring the details of your refund, at online Order Status
<www.apple.com/orderstatus>.
Thank you for choosing Apple.
Sincerely,
Apple Online Store Team
Answers to many Apple Online Store questions can be found at
Online Help <http://store.apple.com/us/help>
Refund Details
-Credit card refunds are sent to the card-issuing bank. Please contact
the card-issuing bank with questions about when the credit will be
posted to your account.
-Apple Gift Card payments are refunded in the form of a new Apple
Gift Card. Please allow up to five business days to receive your
new Apple Gift Card via United States Postal Service (USPS) after
processing.
-Cash payments are refunded in the form of a check from Apple, which
will be mailed to your billing address."
at&t scam
this to me looks like at&t has lost its exclusivity with the iphone they only have exclusivity till 2010 after that apple is free looks like they couldn't extend the contract till 2011 and by allowing people to upgrade earlier they are just locking my people into 2 year contracts making more money. If they would of extended the license with apple till 2011 i dont think that att would have done this. Owning a family business trust me companies only look for whats in it for them but come up with ways to make the customer feel wanted and appreciated. Those are just my .02
this to me looks like at&t has lost its exclusivity with the iphone they only have exclusivity till 2010 after that apple is free looks like they couldn't extend the contract till 2011 and by allowing people to upgrade earlier they are just locking my people into 2 year contracts making more money. If they would of extended the license with apple till 2011 i dont think that att would have done this. Owning a family business trust me companies only look for whats in it for them but come up with ways to make the customer feel wanted and appreciated. Those are just my .02
Except since most folks except the top spenders are STILL NOT eligible for the discount, AT&T is only reminding subscribers that they have 1 year left on their commitment.
AT&T's exclusivity runs out next year just in time for the next iPhone model and when most of their iPhone customer's contracts will expire. I guess AT&T is saying that these customers are not worth trying to hold an extra 2 years because they don't spend enough money.
That will be an interesting upgrade cycle
Just wait til next year when the next iPhone comes out. Everyone that upgrades today will not be eligible next phone... Is all this worth a "bump in spec?". -- lots of credible reviews out there state iPhone is capable phone but if you already have 3g... There is not a huge advantage.
Best Buy and upgrades
I just left Best Buy.
I pre ordered 3G s for friday.
I mentioned the ATT upgrade change that allows people with 3G iphones and their upgrade date was July,aug or SEPT.
They didnt know this the ONLY bad thing he told me was if ATT doesnt change my upgrade date from July to friday in the computers and only make a note on the account Best Buy cant do my upgrade.
Bummer so sure hope it is a computer upgrade deal.
I guess we will know after midnite if I can see the change to my account then I assume BB can see it.
Trido
I just left Best Buy.
I pre ordered 3G s for friday.
I mentioned the ATT upgrade change that allows people with 3G iphones and their upgrade date was July,aug or SEPT.
They didnt know this the ONLY bad thing he told me was if ATT doesnt change my upgrade date from July to friday in the computers and only make a note on the account Best Buy cant do my upgrade.
Bummer so sure hope it is a computer upgrade deal.
I guess we will know after midnite if I can see the change to my account then I assume BB can see it.
Trido
Mine was set up the same way. I wasn't sure they would do it, but the woman on the phone said it was no trouble to swap me and my wife and make mine the lead account. Call in and give it a try.
I need to know the same thing. My mother wanted a new phone so she used my line to upgrade. hers says it is eligible in 8/2009. If I am screwed out of $200 because of her, I'll have to let her know to put $200 on my dresser tomorrow morning when I go to buy the Apple gift card I'll be using to purchase my 3GS.