I ordered my 32gb iphone 3Gs (white) via the premiere site on the 15th for 499.
I heard about this new update yesterday and today called the premiere customer support and asked her about this new plan and asked her to check if I was eligible for the lower priced upgrade. She initially told me it was only for people who bought their iphone 3G in the last couple months but after a few minutes on hold she figured out what I was talking about.
She then put me on hold for 10 or so more minutes and came back and told me I was eligible for the 299 price on the phone and would note this in my account info and pass me on to the sales reps. (My bill is generally 80 a month, I purchased my phone on launch day and I also purchased the previous iphone on launch day).
After 20 more minutes of being on hold waiting for a premiere sales rep, I went through the same talk with her and she told me she needed to escalate this for the 200 dollar credit to be issued. After 10 or so more minutes on hold she informed me that the order had been updated and i'd be getting a credit in no more than 2 weeks.
Besides all the holding it was one of my better customer service experiences.
god the inconsistency hurts my brain