I'm on the phone (again) with AT&T. She's telling me what my other lady said last night. All phones PURCHASED July, Aug, Sept are golden. Sigh.
I told her that until my date changes on my screen - I don't believe it and Apple will see the same dates and charge more. She says I'm eligible despite my date being December. Says the system should've updated early this morning. She wants to fix this for me. I'm on hold.......
..... She gets back on the line, says "purchase date (3g launch) & $99 or more". Says emphatically I'm eligible. I say "but my online date hasn't changed, I can't believe anything till I see the date changed and Apple store will see that date and it won't work. They aren't going to look at "notes" saying I'm OK. I'm on hold......
..... She says she can't manually change the dates but can create a case that the upgrades on my online checker are wrong and put in an escalate saying I meet all requirements and the online checker is wrong and needs immediate correction to the correct date (tomorrow). Says technically this takes UP TO 72 hours but may be done sooner. I have a case number and
NOTE: Yesterday I morphed the phones off Family to 2 individuals and made them as close to $99 as possible. ($104.99). At the time I was told this would work. Today's call found the rep instantly seeing $99+ on both accounts which seems to make them happy. This is the 2nd rep since yesterday afternoon to claim the PURCHASE of old phone has to be July, Aug, Sept... not UPGRADE DATE of July, Aug, Sept. I'm taking it. Do I believe it'll happen. Hell no. But I have hope. She was very nice.