For my last online trade-in, they sent me a separate package specifically for the trade-in. I got the phone in one package, and then the trade-in kit with it's own return label and bubble envelope to send the old phone a few days later. Do they send both the new phone and trade-in kit in the same package now?I have always called AT&T and had them send me a return label for the trade in iPhones. The label in the box that comes with your new iPhone is a return label for you to use if you don’t want the new phone you just received.