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capital one will drop the hold after 4 business day i just got off the phone with them but att can still take the funds out from what i understand

shew I got worried for a second!

mine still shows 'processing' but I can still only check status via the premier checker
 
I ordered at 10:30 est on the 15th. Two 32bg and 1 16gb. None have been listed as backordered at any point.
 
I got hit with the cancellation blues last night. Went to AT&T today to see why they cancelled my order. The sales guy looked into his system to find out why and it said "Pending", not cancelled. He says that his system is official and that the website one is not and that bogus cancellations do happen. So he forwarded on my cancellation emails to his regional manager to investigate further and to go back tomorrow to find out the outcome, but as far as he is concerned my order is still coming. I will update tomorrow what happens.
 
Order Date

I ordered two 32 GB phones at 7:15 Central on 6/15 via Premier and have been getting the "processing" status since and was unable to view my status via the regular site. I had some concerns with both of my lines being upgraded since my confirmation email showed both phones tied to my primary number, so I called AT&T. They said that it processed fine and applied to both phones, but had an order date of 6/20. She said however that they weren't back-ordered and that I should expect them on launch day. She also gave me a new confirmation number which I was able to use on the regular AT&T order status page. It has an ordered date of 6/20 and says they are in a back-ordered status. I guess at least there's no alert so hopefully everything is all good. I just thought it was weird that 6/20 was posting as the Date Ordered.
 

Attachments

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Pre-Order 32GB @ approx 0735 EDT

I can't believe I've read all 35 pages so far! :)

The http://www.everythingicafe.com/foru...f-the-at-and-t-order-status-screen-68593.html seems to make sense, but I don't think that until the shipping notices are sent, we'll know when the phone will arrive.

My data point: Ordered a 32GB black phone on our family plan from AT&T @ 0735 on 6/15/10, printed off the confirmation receipt.

From the order date through early afternoon on the 16th, system couldn't find the order. When it did come up, the qty was listed as back ordered and the order date was 6/16/10.

EDIT: I received the "Your recent online AT&T order" confirmation email on 6/17 @ 1023 EDT.

A call to AMEX confirmed an authorization was put on my card around 0040 on 6/16/10.

A few days ago, the qty changed from back ordered to "ordered" and the status is "processing".

I hope to get the phone on launch day, but if not, it's not a big deal. My 3G has served me well for the past 23.5 months, a few days/weeks here or there won't be a big deal.

Plus, time for the iphone-dev team to figure out iOS 4 :D
 
anyone noticing a trend? Mostly everyone I heard from that is no longer back ordered are people who ordered the 32 GB hmmmmm

I preordered 32gb at 11:00am on the 15th.... Still showing backordered online. :(
 
My FedEx Tracking Info, Looks Like The 24th to Me!

Here is my shipping information from Fedex this morning?

Tracking no.: 431*********
E-mail notifications
Select time format:
12H
|
24H
On Schedule

Initiated
Picked up
In transit
Delivered

In transit
LANTAU ISLAND HK

Shipment Dates

Ship date

Jun 19, 2010

Estimated delivery

Jun 24, 2010 by 4:30 PM

Destination

FORT PIERCE, FL

Shipment Facts
Help
Service type
International Economy Distribution - Indirect Signature Required

Weight
0.6 kg/1.3 lbs

Reference
772******

Department number
3

Clearance detail
Status
Pieces
Date/Time
Status

Shipment Travel History
Help
Select time zone:
Others:


All shipment travel activity is displayed in local time for the location
To display the shipment travel activity in local time of the scan, please select "Local Scan Time" time zone option.
Alert: To determine the destination time zone for this shipment please select from the Others list.
Alert: To determine the origin time zone for this shipment please select from the Others list.
No entries found
Date/Time
Activity
Location
Details
Jun 20, 2010 9:39 PM
In transit
LANTAU ISLAND HK
Jun 19, 2010 11:00 PM
Picked up
SHENZHEN CN
Package received after FedEx cutoff
Jun 19, 2010 6:11 AM
Shipment information sent to FedEx
 
anyone noticing a trend? Mostly everyone I heard from that is no longer back ordered are people who ordered the 32 GB hmmmmm

I ordered a 32 GB phone and received my confirmation email at 4:44 am CDT on the 15th through the Premier site. Premier shows status as 'processing' and standard shows as backordered. Had a hold on my card that has dropped off.
 
I ordered at 10:30 est on the 15th. Two 32bg and 1 16gb. None have been listed as backordered at any point.

Ordered in store about 11am on the 15th. Consultant had to take info manually to put in later when servers jammed. Got a call about 8:30 that it was in the system. Got an email conf. later that night.

It has always been in "processing" and has never been in backorder. date shows 6/15/10. Checked contract date and changed to 2012, so everything looks good.

Funny though, I dont know if they time she took the order (11am) or the time it was input (after cuttoff for 24th delivery) is what matters, but according to the link and a lot of other posts I should be in line for the 24th.

So much for theories!
 
either that fsufan guy 3 posts above is the first ATT shipment or he's an idiot for posting in the wrong thread
 
Here is my shipping information from Fedex this morning?

Tracking no.: 431*********
E-mail notifications
Select time format:
12H
|
24H
On Schedule

Initiated
Picked up
In transit
Delivered

In transit
LANTAU ISLAND HK

Shipment Dates

Ship date

Jun 19, 2010

Estimated delivery

Jun 24, 2010 by 4:30 PM

Destination

FORT PIERCE, FL

Shipment Facts
Help
Service type
International Economy Distribution - Indirect Signature Required

Weight
0.6 kg/1.3 lbs

Reference
772******

Department number
3

Clearance detail
Status
Pieces
Date/Time
Status

Shipment Travel History
Help
Select time zone:
Others:


All shipment travel activity is displayed in local time for the location
To display the shipment travel activity in local time of the scan, please select "Local Scan Time" time zone option.
Alert: To determine the destination time zone for this shipment please select from the Others list.
Alert: To determine the origin time zone for this shipment please select from the Others list.
No entries found
Date/Time
Activity
Location
Details
Jun 20, 2010 9:39 PM
In transit
LANTAU ISLAND HK
Jun 19, 2010 11:00 PM
Picked up
SHENZHEN CN
Package received after FedEx cutoff
Jun 19, 2010 6:11 AM
Shipment information sent to FedEx

Dude, me thinks your in the wrong thread here! Please read title!
 
I received a call back from AT&T and found out that despite their internal system saying my order is pending, the fact is it is still cancelled. They have no explanation why, but I am SOL and they have to redo the order some time next week when that start taking orders again.
 
I received a call back from AT&T and found out that despite their internal system saying my order is pending, the fact is it is still cancelled. They have no explanation why, but I am SOL and they have to redo the order some time next week when that start taking orders again.

Dude, that really sucks :( I'm sorry, I would seriously be really really upset.
Good luck!
 
Here is my shipping information from Fedex this morning?

Tracking no.: 431*********
E-mail notifications
Select time format:
12H
|
24H
On Schedule

Initiated
Picked up
In transit
Delivered

In transit
LANTAU ISLAND HK

Shipment Dates

Ship date

Jun 19, 2010

Estimated delivery

Jun 24, 2010 by 4:30 PM

Destination

FORT PIERCE, FL

Shipment Facts
Help
Service type
International Economy Distribution - Indirect Signature Required

Weight
0.6 kg/1.3 lbs

Reference
772******

Department number
3

Clearance detail
Status
Pieces
Date/Time
Status

Shipment Travel History
Help
Select time zone:
Others:


All shipment travel activity is displayed in local time for the location
To display the shipment travel activity in local time of the scan, please select "Local Scan Time" time zone option.
Alert: To determine the destination time zone for this shipment please select from the Others list.
Alert: To determine the origin time zone for this shipment please select from the Others list.
No entries found
Date/Time
Activity
Location
Details
Jun 20, 2010 9:39 PM
In transit
LANTAU ISLAND HK
Jun 19, 2010 11:00 PM
Picked up
SHENZHEN CN
Package received after FedEx cutoff
Jun 19, 2010 6:11 AM
Shipment information sent to FedEx

Please confirm whether or not you are in the correct thread... this is getting my hopes up, but probably falsely because I'm sure you're in the wrong place...
 
I ordered a 32 GB phone and received my confirmation email at 4:44 am CDT on the 15th through the Premier site. Premier shows status as 'processing' and standard shows as backordered. Had a hold on my card that has dropped off.

I ordered at 6am pacific, 32 GB, premiere says processing main att still shows backordered...
 
So I ordered mine through ATT and in the order status I have never been on backorder, one 32gb phone ordered on what the order status says the 16th. I have not gotten an email but the order status is in progress.

Is this normal not to get an email with all the chaos going on?
 
Gotta love people telling someone they're probably in the wrong thread and quoting the original huge post when they do it. :rolleyes:
 
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