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**AT&T iPhone 4 Order Status Thread**
- Thread starter PezRadar
- Start date
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Nobody knows for sure, but no card charge and backorder doesn't sound good. You sure they didn't pre-auth your card (meaning charge didn't show on activity but your available credit dropped)?
online order was done @ ~7am on 6/15....was actually a "failed" transaction due to the AT&T servers being overloaded & pages timing out. I never rec'd confirmation of this transaction but it is still in progress
store order was done @ ~5:45pm on 6/15...same phone line as the failed transaction. I have a receipt from the store and rec'd a confirmation email which read:
Thank you for ordering iPhone 4 from AT&T. Your device has been reserved. Today was the busiest sales day in our history. Because of the incredible volume of orders we received, there is a slight chance that some customers may receive their devices between June 25 and June 28. Rest assured, we are doing all we can to ship devices to customers for delivery on the 24th. You do not need to take any action at this point.
The store order was entered on the actual day it was placed...the online order was entered a day later. As you can see they are both still "in progress"
I do hope that ONE of the orders gets shipped soon
store order was done @ ~5:45pm on 6/15...same phone line as the failed transaction. I have a receipt from the store and rec'd a confirmation email which read:
Thank you for ordering iPhone 4 from AT&T. Your device has been reserved. Today was the busiest sales day in our history. Because of the incredible volume of orders we received, there is a slight chance that some customers may receive their devices between June 25 and June 28. Rest assured, we are doing all we can to ship devices to customers for delivery on the 24th. You do not need to take any action at this point.
The store order was entered on the actual day it was placed...the online order was entered a day later. As you can see they are both still "in progress"
I do hope that ONE of the orders gets shipped soon
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Well thats great to hear, that means there is hope!
BTW, was your order date on the normal ATT site showing the 16th, and did it show up as "back ordered"?
That's normal. It usually takes 24 hours for FedEx's system to update on their website. I wouldn't worry about it.
FWIW 6807XXX, Date Ordered shows 6/16 (I ordered 6/15 in fact). Ordered through regular ATT site at 5:15 pm EST.
2 16gb Status is In-Progress, nothing being shipped, no mention of back-order. Card has not been charged yet either.
Exactly. Unless your like a few of us who plan to leave out of town next week you should be all right. All I can see is bad things happening at this point
Running out of stock after you waited X hours in line
Paying the No commitment fee until it is reset in the system
Getting it sometime in mid July than just waiting.
For me If I don't get it by Friday I might as well get it in mid July as I will be on a 7 day cruise next week, in town for about two days, and then off to Vegas for 4 days
. I would love my phone with me on the cruise for down time.My order changed from in progress to shipped last night. With a ship date of 6/17. My card has yet to be charged though....
Well thats great to hear, that means there is hope!
BTW, was your order date on the normal ATT site showing the 16th, and did it show up as "back ordered"?
Yes, it showed as back ordered from the time I did the pre-order.. it was marked as back ordered up until Friday mid-morning.. that was the last time I checked it..
Yeah, it doesn't look good. Odd, but I saw a lot of people had the same issues and actually had theirs shipped already. Hopefully I will have some sort of status update. As for the card charge, I saw no activity for a hold or charge or anything from ATT, not sure what the deal is?
Mine showed as back ordered since the 15th. I've been checking non stop but the last time my status was updated was the 17th, so as far as I know its shipped but I've yet to see any updates for 4 days now.
As has been stated ad nauseum, you are issued a tracking number by the shipper. Until it actually moves you will not see any change.
This is my experience almost exactly, though I pre-ordered at 3:30am CST and mine showed backordered until yesterday afternoon.
This gives me hope! I ordered about 2 hours later so hopefully get updated soon!! Did you ever have backorderD and what did the date on the regular AT&T site say?
Similar situation, except my card was charged (but the transaction is not finalized).
Safe to say that 6807x orders are ATT.com orders from around 4-6pm EST?
My order went through on 7:40A on 6/15, but I had to have my card verified on 6/17. I got a confirmation number on that day, over the phone.
It's weird, I can see my order on the Premier site and on the regular ATT site.
Regular ATT says my order date is 6/17. <-- In progress, no tracking.
Premier ATT says my order date is 6/15. <-- Processing, no tracking.
Anyone else have to have their card verified? Capital One put a fraud block on me last week. I hope that didn't screw things up...
It's weird, I can see my order on the Premier site and on the regular ATT site.
Regular ATT says my order date is 6/17. <-- In progress, no tracking.
Premier ATT says my order date is 6/15. <-- Processing, no tracking.
Anyone else have to have their card verified? Capital One put a fraud block on me last week. I hope that didn't screw things up...
still processing for me...
I ordered my upgrade through the Premiere Online website on the 15th at 5:00pm... Last Thursday, I had a BRIGHT RED ! warning saying they needed to validate some information, I called on Friday and they said check back today.. today I called, and they informed me its processing fine, and will be shipped on the 24th... at least that's what the lady said on the phone...
My screen shot is attached... I don't see what most others see, is that because this is a business account?
-Joe
I ordered my upgrade through the Premiere Online website on the 15th at 5:00pm... Last Thursday, I had a BRIGHT RED ! warning saying they needed to validate some information, I called on Friday and they said check back today.. today I called, and they informed me its processing fine, and will be shipped on the 24th... at least that's what the lady said on the phone...
My screen shot is attached... I don't see what most others see, is that because this is a business account?
-Joe
