3:15 am? Apple was still down
yeah yeah yeah all Apple customers have already had their orders shipped, its the AT&T customers that are ancy
oops. typo. it was 4:15am EST.
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AT&T iPhone 4S Pre-Order Status Thread
- Thread starter EvoNiner1986
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oops. typo. it was 4:15am EST.
AT&T Premier slow to update
I have AT&T Premier, and I placed my order Friday at about 2:00 A.M. PST. I don't understand why I don't have my tracking info, or the stupid website being updated. My email from AT&T says they have my phone reserved for me, and I should expect to get it on Friday.
However I don't understand why so many people are "Preparing for Shipping", or have gotten their tracking info. Any other AT&T "Premier" people feeling so not "Premier"?
Chris
I have AT&T Premier, and I placed my order Friday at about 2:00 A.M. PST. I don't understand why I don't have my tracking info, or the stupid website being updated. My email from AT&T says they have my phone reserved for me, and I should expect to get it on Friday.
However I don't understand why so many people are "Preparing for Shipping", or have gotten their tracking info. Any other AT&T "Premier" people feeling so not "Premier"?
Chris
nah, next step is processing, you will be one of the ones getting it in 14-21 days, sorry
Mine shows the same thing, but I ordered right when the AT&T website first started working, email confirmation said delivery on the 14th and my orders say they were placed on the 7th
They are just being slow about updating the status on their site
Really ???? Didn't your order confirmation tell you that you get it on the 14th? At least wait until after the promised delivery date - if it doesn't not show up, you have all the right to complain, until than: they told you it will come on the 14th. They don't need to hold your hand until than.
I'm not super thrilled with the whole "Backordered" thing, but as someone said in another thread, it's a phone, not an organ.
I ordered online at 5AM EST from AT&T. I am a premier customer & my confirmation email said the phone would be delivered on the 14th. Here is the status I get from both the normal order status page & the premier account order status page.
I ordered online at 5AM EST from AT&T. I am a premier customer & my confirmation email said the phone would be delivered on the 14th. Here is the status I get from both the normal order status page & the premier account order status page.
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Relax, I was in the same boat as you with the iPhone 4. In fact, my status never went off back-ordered until the day before it was shipped.. and when it finally shipped, it came from China to my door within 15 hours. Heck, it actually came a day before the launch day
My 3 lines with the 16 gig black all moved from "BackOrdered" to "Processing."
My 64 gig black is still "BackOrdered" - but it was a few hours late showing up on the web site at all (showed up instantly on the Primer site, and the confirmation e-mail was only one minute later than the others saying expected delivery on the 14th - just the normal ATT customer site lagging behind).
<-- Excited
Sadly, the 64 gig phone is MINE - and it's the only one that maaay not make it on the 14th. Bummer.
My 64 gig black is still "BackOrdered" - but it was a few hours late showing up on the web site at all (showed up instantly on the Primer site, and the confirmation e-mail was only one minute later than the others saying expected delivery on the 14th - just the normal ATT customer site lagging behind).
<-- Excited
Sadly, the 64 gig phone is MINE - and it's the only one that maaay not make it on the 14th. Bummer.
Have you ever worked for a company that received delivery of an item from another company and then accepted pre-orders from hundreds of thousands of different customers and attempted to track these orders? I'm sure there is some difficulty around such a process.
Relax, I was in the same boat as you with the iPhone 4. In fact, my status never went off back-ordered until the day before it was shipped.. and when it finally shipped, it came from China to my door within 15 hours. Heck, it actually came a day before the launch day
I know it will be here Friday I'm just ultra anxious, and jelious to see some people are seeing movement.
I'll go take a chill pill
3:15 am? Apple was still down
yeah yeah yeah all Apple customers have already had their orders shipped, its the AT&T customers that are ancy
Mine has not shipped. I ordered from apple. I can't get the ups trick to work for me though so it may have.
Seems like I'm at the same spot as everyone else who preordered from AT&T.
Also, is anyone else getting their confirmation email sent to them multiple times? I've gotten FOUR completely identical confirmation emails from AT&T.
First: October 7th - 2:10PM
Second: October 7th - 2:43 PM
Third: October 8th - 9:20AM
Fourth: October 10th - 9:12AM
All saying completely the same thing with all the same info (phone number & order number..)
Anyone else?
Well it seems Sprint has done a great job handling tracking and order status and they are the underdog who is inexperienced in the pre-order area versus ATT and Verizon who have already done this several times now.
I think its reasonable to expect a little more status update than a pending shipment and being told by customer reps that they have no idea when I will get it, could be several days from friday.
I would probably be just as anxious as you if I pre-ordered a 4S.. haha. The worst part was when people who ordered off AT&T finally saw their iPhone 4 marked as shipped while mine was still on backorder. Oh those times..
They don't owe you any additional status update. The status is the same as it was in your confirmation email. You'll get it on the 14th.
Calm down.
I have this.
This is the 4th email I get from AT&T saying
"We have processed your order and it has been sent to our warehouse for shipment.
Your order cannot be changed or canceled at this time."
Has anyone that ordered with AT&T have their ordered shipped?
Also, I was charged $256 on Friday morning by AT&T.
This is the 4th email I get from AT&T saying
"We have processed your order and it has been sent to our warehouse for shipment.
Your order cannot be changed or canceled at this time."
Has anyone that ordered with AT&T have their ordered shipped?
Also, I was charged $256 on Friday morning by AT&T.
You know, they are probably already annoyed from the stress for taking this hundred and thousands of orders ... now when I image all those people calling AT&T to get some 'insider' information of when exactly this one specific phone will show up on the doorstep, I would make up worse stories like that.
Come on, if you need to know check online - don't annoy other people over the phone, all they can do is check online and tell you the same information, they don't have additional information.
I would say this is good news. You don't have anything in the backorder column and you got multiple confirmations.
I got one and mine is in the backorder column.
I'm excited for it, and while I'm a little bit miffed that my 10/7 afternoon order shows 10/8 on the AT&T website, I suppose it's my own fault for not ordering first thing in the AM. A little extra waiting won't be unbearable.