You probably made the change too late and the shipping label was already printed at that time. Once the label is printed it doesn't matter if you changed it in the system. System will tell you one thing but it already printed the old one.
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AT&T iPhone 4S Pre-Order Status Thread
- Thread starter EvoNiner1986
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You probably made the change too late and the shipping label was already printed at that time. Once the label is printed it doesn't matter if you changed it in the system. System will tell you one thing but it already printed the old one.
Similar situation here, the rep canceled my original order and created an EXTP order. Mine is listed as backordered till now.
I ordered another one for my roommate right after the one above, the payment went through with no issue, and his phone is shipped yesterday.
I think if your order number has changed, then you lost your place in line.
This is my last post on this thread.
I have NEVER in all my years, ordered something online and had to "wonder" if I was actually going to get my purchase, (att's process flat out sucks, and it needs to change)
All I know is that I will be getting my 4s tomorrow, and I hope everyone else here does as well. The amount of bs/uncertainty att has put us ALL through is absolutley unacceptable, total crapola !!!
You really don't have to "wonder". If you purchased a phone from AT&T, you'll get a phone from AT&T. The question is when. AT&T relies on Apple to give them the phones in a timely manner so the orders can be fulfilled. If Apple doesn't give enough stock, then AT&T won't be able to fulfill your order first day.
You really think AT&T has people's phones but they'll rather let them "wonder" when they'll get it?
I ordered about 3am CST on AT&T's website
16gb White iphone 4s
Mine is now in transit from Ft. Worth to Nashville via Fedex. I'm a little upset that it's coming Fedex because I really prefer the delivery times and service of UPS in my neighborhood but I guess it's all ok if I get it tomorrow like they say.
The thing that makes me angry is that AT&T would not let me change my shipping address. They said it was a security issue and that the phone had to ship to my billing address. I told them that it was a security issue for me to have the phone shipped there because if it was left it could be stolen as I live in one of those gentrifying/urban renewal areas. They told me to leave the signed note on the door telling Fedex to leave it behind a bush!!!And I told them that was even worse because if I did that and someone saw it they would know it was an important/expensive delivery if it required being hidden. They could not tell me if the phone needed to be signed for or not but it's a lose/lose for me either way.
To give a little credit, the first CSR I talked to really wanted to help me and understood my concerns. I spent about 30 minutes on the phone as he exhausted all the channels to get it done. After this he offered to transfer me to someone higher up who, he said, may be able to help. The woman just said "can't be done - no way no how - not for anyone" and hung up.
16gb White iphone 4s
Mine is now in transit from Ft. Worth to Nashville via Fedex. I'm a little upset that it's coming Fedex because I really prefer the delivery times and service of UPS in my neighborhood but I guess it's all ok if I get it tomorrow like they say.
The thing that makes me angry is that AT&T would not let me change my shipping address. They said it was a security issue and that the phone had to ship to my billing address. I told them that it was a security issue for me to have the phone shipped there because if it was left it could be stolen as I live in one of those gentrifying/urban renewal areas. They told me to leave the signed note on the door telling Fedex to leave it behind a bush!!!And I told them that was even worse because if I did that and someone saw it they would know it was an important/expensive delivery if it required being hidden. They could not tell me if the phone needed to be signed for or not but it's a lose/lose for me either way.
To give a little credit, the first CSR I talked to really wanted to help me and understood my concerns. I spent about 30 minutes on the phone as he exhausted all the channels to get it done. After this he offered to transfer me to someone higher up who, he said, may be able to help. The woman just said "can't be done - no way no how - not for anyone" and hung up.
That's fine and I am that exception because my address is an exception.
Because my address is in that special category (do not leave package), that I will be able to pick it up at a hub. I just confirmed with my tracking number and verified my identity and was told the same thing.
I have NEVER in all my years, ordered something online and had to "wonder" if I was actually going to get my purchase, (att's process flat out sucks, and it needs to change)
All I know is that I will be getting my 4s tomorrow, and I hope everyone else here does as well. The amount of bs/uncertainty att has put us ALL through is absolutley unacceptable, total crapola !!!
It's a phone, not a liver.
I have no idea what bs/uncertainty you have been put through, but I pre-ordered and was expecting delivery of my phone tomorrow...and that is exactly what is going to happen. Getting delivery when promised is acceptable to me.
The problem comes when people have a week to get paranoid and stress out about it...If people don't get the phone tomorrow, or Saturday, or Monday then you can start complaining. They haven't even been delivered yet. Geeze. Have a seat and eat some chocolate.
In the end I will remember AT&T as the stellar service oriented company they are.
In over a decade (and five iPhones) I've always enjoyed terrific services. He's a very brief summary of my current order status.
https://forums.macrumors.com/posts/13551719/
I have NEVER in all my years, ordered something online and had to "wonder" if I was actually going to get my purchase, (att's process flat out sucks, and it needs to change)
Process was perfect for me. Ordered just after it went live on Friday morning, received confirmation email, and then later received shipping email.
Actually, all to easy...
FYI... i am still a few posts behind in this thread... But I am checkin progress on my shipment at: http://www.packagemapping.com and at UPS... packagemapping is ahead by 1 stop of UPS...
Still looks like I dont get it till Fri morning, but might be useful to others to look at both sites
Edit: Mine has gone from Memphis to Louisville... wrong direction as it needs to get to Dallas.
Still looks like I dont get it till Fri morning, but might be useful to others to look at both sites
Edit: Mine has gone from Memphis to Louisville... wrong direction as it needs to get to Dallas.
You really think AT&T has people's phones but they'll rather let them "wonder" when they'll get it?
Dude, it is Thursday here in the US, and 90% of the posters on this thread are "wondering/hoping" if they'll get their phones tomorrow.
READ the thread before you roll your eyes at me Pal
peace out, closing the browser -
i pre-ordered mine on the 7th. around 9am.
and this is what i found on the att website when i clicked my orders...
FML.
E0019: No order was found. If you recently placed an order, please try again later. Note: Information for orders placed within the past 24 hours may not be available.
and this is what i found on the att website when i clicked my orders...
FML.
E0019: No order was found. If you recently placed an order, please try again later. Note: Information for orders placed within the past 24 hours may not be available.
Dude, it is Thursday here in the US, and 90% of the posters on this thread are "wondering/hoping" if they'll get their phones tomorrow.
READ the thread before you roll your eyes at me Pal
peace out, closing the browser -
I think it's more like 90% have tracking.
The "wondering/hoping" people are the minority.
Ok, so then I must be receiving an empty box then.
The pre-authorization disappeared from mine and it's currently halfway here. No new charge as of yet but I suspect they will charge me once their system catches up.Anybody order in-store Friday morning, and get shipping info yet? Mine still says 1 backordered... What's the point of pre-ordering something, and not getting it the day of release?!
I have had the same issue also. I ordered by phone on Saturday. Credit card have a pre-authorization, but AT&T's website won't let me track it!
Awesome both are trackable now...glad most of us will get it tomorrow...sorry people who wont...i'd be pist off too...maybe you can cancel and go to the stores? GOOD LUCK !
Same here, seems like from reading this blog no one who ordered in an actual store has received any kind of update yet. My bank account hasn't shown anything either. who knows
Oh I see, I thought some had said earlier there was a way to see your tracking number using your order numer. Thanks
I have had the same issue also. I ordered by phone on Saturday. Credit card have a pre-authorization, but AT&T's website won't let me track it!
oh man. i hope i get it tomorrow .. any way to find out when i will receive mine?
For those of us that made the purchase on the Preimer AT&T site before 10am on Oct 7th who still show as processing, do you still believe we will get those phones tomorrow?
There seems to be no organazation to the way AT&T operates. Some people who placed the orders long after got tracking info, some people who placed the orders at 5am have nothing. Its a freaking crap shoot!
My order number starts with 101
There seems to be no organazation to the way AT&T operates. Some people who placed the orders long after got tracking info, some people who placed the orders at 5am have nothing. Its a freaking crap shoot!
My order number starts with 101
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I believe we will. If not, we'll get them next week. Bummer but not the end of the world IMO.
Hey guys, I don't know if anyone has mentioned it, but I find the following Yahoo sites helpful for tracking UPS and FedEx shipments. They tend to provide more detail and sometimes more up to date information:
UPS:
http://smallbusiness.yahoo.com/advisor/business-tools/ups-tracking/
FedEx
http://smallbusiness.yahoo.com/advisor/business-tools/fedex-tracking/
As you can see, for me, the Yahoo site has more up to date info. Instead of my iPhone 4S in transit to a Memphis UPS facility, it's actually in Louisville.
Good luck!
UPS:
http://smallbusiness.yahoo.com/advisor/business-tools/ups-tracking/
FedEx
http://smallbusiness.yahoo.com/advisor/business-tools/fedex-tracking/
As you can see, for me, the Yahoo site has more up to date info. Instead of my iPhone 4S in transit to a Memphis UPS facility, it's actually in Louisville.
Good luck!
