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AT&T iPhone 4S Pre-Order Status Thread
- Thread starter EvoNiner1986
- Start date
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Login here and it will be on the lower right:
https://www.att.com/eos/processLogin?productType=wireless#
I think chat is only available on the Premier site...I have access, but it's worthless...the people are great, but they aren't given adequate information.
People end up yelling at them, it's stressful work.
don't assume things.
I don't doubt that asterisk should apply - but that's not in my e-mail. at all. no asterisk. Here's the full text - although i will say the backorder statement kinda covers that, i only ordered one thing, so who knows.
----
Dear AMANDA,
Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.
Your iPhone has been reserved and is expected to be delivered on Oct 14, 2011.
Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.
You can view the status of your order on AT&T Premier Online Store at any time.
Reference Web Order Number: *
Your order contains items that are not yet available for shipping. When the pre-ordered items are available, we'll ship all items in your order at the same time.
<---activation information, irrelevant -->
If you bought backordered items, we will ship in-stock items first and then complete your order with a separate shipment. Multiple backordered items will ship when all items are in stock.
Nope. He said they would hold it after the first attempt, but they could do anything because ATT said so. I hope after trying a second time Saturday, they don't ship it back to AT&T.
Unbelievable!
I'm going to the local store and raise hell tomorrow. i suggest you who are in this position do the same. We were duped. if you went online, you got right in cue. If you took the time to go to the store and go face to face, you got screwed. They need to be told how ********* up this is! And if a few other customers here it, so much the better! I'm going to see if I raise enough hell, maybe one of there "in store" phones will magically appear in my hands.
asdghjawliyc589or489uyci3waeq!@#$%$%#!#%
I'm going to the local store and raise hell tomorrow. i suggest you who are in this position do the same. We were duped. if you went online, you got right in cue. If you took the time to go to the store and go face to face, you got screwed. They need to be told how ********* up this is! And if a few other customers here it, so much the better! I'm going to see if I raise enough hell, maybe one of there "in store" phones will magically appear in my hands.
Wow AT&T Wow
So basically I order my phone on friday at 9:30 am got a confirmation email and saw the dollar come out of my acct then reversed which I know is all normal. Waited 3 days for the status on the order to change from received to pre-order. Called Tuesday they said wait 24 hours because they could't find my order even though I had an order number. After 6 different phone calls and being hung up on 3 times I get someone that says they are going to escalate the problem and got me to someone that spoke english " a premiere support specialist or something. This guy tells me that somehow my order got lost in the system and that I could either reinstate my order and wait the 21 to 28 day waiting period or cancel my order and go wait in line tomorrow morning. How wonderful is that. I know its not the end of the world but damn it took 6 days to get someone to just say "the system screwed you."
So basically I order my phone on friday at 9:30 am got a confirmation email and saw the dollar come out of my acct then reversed which I know is all normal. Waited 3 days for the status on the order to change from received to pre-order. Called Tuesday they said wait 24 hours because they could't find my order even though I had an order number. After 6 different phone calls and being hung up on 3 times I get someone that says they are going to escalate the problem and got me to someone that spoke english " a premiere support specialist or something. This guy tells me that somehow my order got lost in the system and that I could either reinstate my order and wait the 21 to 28 day waiting period or cancel my order and go wait in line tomorrow morning. How wonderful is that. I know its not the end of the world but damn it took 6 days to get someone to just say "the system screwed you."
Should I skip class tomorrow to wait for it?
I feel like it's going to be a REALLY long day if I go to class..
I feel like it's going to be a REALLY long day if I go to class..
Haha, what a coincidence. I'm also ATT Premier and ordered at that time, and received a confirmation email exactly at that time. I too received that email yesterday and my order status has not been marked shipped. However, in my case, if you look at the order status, it hasn't been updated since October 8. I am just going to hope it comes in tomorrow!
It's happened to me before. I was surprised by a UPS truck. I didn't pay extra or anything.
I don't believe they try delivering ANY day. My UPS guy's idea of trying to deliver is knocking as softly as possible and then running back to the truck as fast as he can. I swear to God, if I'm not sitting there by the front window watching for the truck, I might as well not be home.
I am talking to a rep online right now, and here is how it's going...:
"Me: I ordered my iPhone 4s on Friday morning at 10 am in the store
Can I get an update on the status for it?
James Floyd: If you ordered in the store, I don't believe I'll be able to see that order, but as far as I know, any orders placed on Friday will be in the store tomorrow.
What's your mobile number, I'll happily take a look for the order though.
Me: 206-***-****
So what you are saying, I can come in the store tomorrow, and pick up the phone?
James Floyd: Yes sir, you should be able to. I can see your order, but since it's probably tied to a massive store order, I can't see any details on it."
I hope I could just walk in then!
"Me: I ordered my iPhone 4s on Friday morning at 10 am in the store
Can I get an update on the status for it?
James Floyd: If you ordered in the store, I don't believe I'll be able to see that order, but as far as I know, any orders placed on Friday will be in the store tomorrow.
What's your mobile number, I'll happily take a look for the order though.
Me: 206-***-****
So what you are saying, I can come in the store tomorrow, and pick up the phone?
James Floyd: Yes sir, you should be able to. I can see your order, but since it's probably tied to a massive store order, I can't see any details on it."
I hope I could just walk in then!
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5)
YEEESSSS!
Just got tracking number for 64GB ordered 7th @ 2AM online!
YEEESSSS!
Just got tracking number for 64GB ordered 7th @ 2AM online!
I apologize. The same sentence was in my email WITH an asterisk... guess its the lesson we all need to learn... don't jump to conclusions!!
False. I preordered in a store on 10/7. I have a tracking number and will have my phone tomorrow.
My backorder status (also 64GB) changed right around the same time yours did today. Hopefully I see a tracking number here in a few.
Just cancelled
Hey guys,
Been following this for a while now and decided to sign up and make my first post. Anyway, I ordered my 16gb white on friday 7:30 Est from a AT&T store. It has been on backorder this whole time and I've been freaking out cause my old phone is now gone in anticipation of getting a new one tomorrow. So, after reading this for a while I decided to call up the store and cancel my preorder and just take my chances waiting in line tonight. After talking with the rep and getting everything cancelled, I was told that any orders in the store after about 2pm EST would not be arriving for 1-2 weeks. He also said that they would have " a little over 100 phones available tomorrow. at least thats all I'm aloud to say. but yeah probably a lot more then that."
Pretty ridiculous if you ask me. But just reinforces what most people think, AT&T is putting most preorders on backorder and saving the in store phones for people waiting in line. Just so they can maximize sales. Oh well guess ill be waiting in line tonight. Goodluck guys.
Hey guys,
Been following this for a while now and decided to sign up and make my first post. Anyway, I ordered my 16gb white on friday 7:30 Est from a AT&T store. It has been on backorder this whole time and I've been freaking out cause my old phone is now gone in anticipation of getting a new one tomorrow. So, after reading this for a while I decided to call up the store and cancel my preorder and just take my chances waiting in line tonight. After talking with the rep and getting everything cancelled, I was told that any orders in the store after about 2pm EST would not be arriving for 1-2 weeks. He also said that they would have " a little over 100 phones available tomorrow. at least thats all I'm aloud to say. but yeah probably a lot more then that."
Pretty ridiculous if you ask me. But just reinforces what most people think, AT&T is putting most preorders on backorder and saving the in store phones for people waiting in line. Just so they can maximize sales. Oh well guess ill be waiting in line tonight. Goodluck guys.