Me: Hi, I just wanted to check on the status of my order of a white 16GB iPhone 4S on line "***-***-****"
Me: The status says "Backordered" so I'm wondering if I can still expect it to be delivered on the 14th
AT&T: The delivery on the 14th may be possible, but not guaranteed. I apologize for this.
Me: Okay, the order was placed at about 2:05AM as soon as pre-orders started, so is there any sort of delay or hold up with this particular order?
AT&T: Unfortunately, you are among hundreds of other customers, whose ordered was placed on back order. There is no particular problem with this order.
Me: Do you know if the order is going to ship out any time soon? As far as I know a 2:05AM order should be among the first batch shipped out.
AT&T: I apologize, I have the same information in the database, I do not have any further information. Once again, I apologize for this.
Me: Alright, thanks.