I agree, the people that pre-ordered the 7th should get shipped first. I will never pre-order from AT&T again. The point of the pre-order is to get your phone first without having to wait in line. That's why we agreed to be charged for the product early. This is real BS having to wait this long when their are plenty of Apple stores by me with iPhone 4S's in stock as well as AT&T stores. I'm in Chicago.
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AT&T iPhone 4S Pre-Order Status Thread
- Thread starter EvoNiner1986
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Well, I actually placed the order on Friday late afternoon on the ATT.com Premier webpage and I guess it was not entered into the system until the 8th. I called every other day since the 14th and ragged on them CSR.
LOL, the exact same paragraph I've been repeating to my friends who are not in the USA. Was explaining my frustrating situation to them, and probably repeated that line a 100 times to a 100 different people! LOL.
It shipped!
Just got notification that my 16GB Black 4S got shipped tonight - I'll have it tomorrow since it was shipped standard overnight (also helps I live in Austin, TX and the warehouse it was shipped from is in Ft. Worth, TX).
I ordered from the Premier site (new line of service) on 10/7 at 7:40pm CST.
Just got notification that my 16GB Black 4S got shipped tonight - I'll have it tomorrow since it was shipped standard overnight (also helps I live in Austin, TX and the warehouse it was shipped from is in Ft. Worth, TX).
I ordered from the Premier site (new line of service) on 10/7 at 7:40pm CST.
Yeah why's it taking so long for them to charge us? Tomorrow will be one week that I've had my phone!!!
You too?
Interesting, no charge on my credit card as of yet even though the phone is en route.
Checked earlier today and my Black 16GB which was ordered first thing the 7th from a local store came off backorder, still waiting for shipping info though. My wife's white 16GB is still listed as backordered. Hoping things are looking up!
I have not received any email updates as of yet. I checked my status around 10:45 AM PST today and saw thet the black 16GB no longer had a quantity of 1 in the backordered column.
SHIPPED! Holy merciful mother of god, it's like CHRISTMAS up in here right now. The comical part though - two black 64g, same account, same shipping address. One has a fedex tracking number, the other has a UPS. (I'm the UPS, what can brown do for me? Show up before I have to be in rehearsal.) They both appear to have left Memphis around the same time, 6pm.
(Online order, non-premier, 4:10ish am eastern 10/7 - with complications.)
(Online order, non-premier, 4:10ish am eastern 10/7 - with complications.)
I received a email stating that it was shipped and also my new phone # since I am a new customer. I signed up and ordered thru the Premier web site on the 7th in the early evening. I check the regular ATT.com page and the Premier check status page and they both have links to FedEx.
I ordered online with Piss Poor, I mean Premier on the 8 and they are saying it was not processed until the ninth.
morning from NoVA...checking in- still backordered, 2-16gb instore pre-order 10/7 at 1:30pm, email confirmation 3:59pm.
woke up to hearing report on msnbc that att iphone sales drop. what?! is media picking up our pain in this pre-order fiasco? can you hear us now?
googled for recent news and found wsj article about att iphone sales - no, att earnings had fallen in 3rd quarter, largely accounted for by lack of typical june iphone "refresh" and everyone holding off...sounds familiar...
http://online.wsj.com/article/SB10001424052970204618704576642761236765304.html
then some numbers on sales and revenues, thus far:
Apple Inc.'s new iPhone 4S is already bearing fruit. Dallas-based AT&T said it reeled in more than one million sales of the smartphone in less than two weeks,
seems i recall att boasted that over 200,000 were sold on first 12 hours of 10/7. that's 20% of their 2 week sales were pre-orders!!! and guess what, we are still sitting here without phones!
on our backs...no wonder they don't let us cancel. within first 2-3 days and pre-order period, pre-orders percentage probably edged up near half of sales thus far.
ok - it gets better...
AT&T posted earnings of $3.62 billion, or an adjusted 61 cents a share, compared with $12.3 billion, or $2.07 a share, a year earlier, which included a hefty one-time tax gain.
so, we are the anticipated surge and revenues to make up the $9 billion dollar difference.
"The third quarter was slower because we didn't have an iPhone refresh, but the fourth quarter is going to be unbelievable," Ralph de la Vega, the chief of AT&T's wireless operations, said on a conference call. "We expect to probably have the best fourth quarter smartphone sales we've ever had."
so, shouldn't be a surprise - we were part of the plan...pawns in the corporate greed game and balancing numbers.
what's the next step:
Mr. Stephens said he still expected AT&T to win regulatory approval for its proposed $39 billion takeover of T-Mobile USA, the Deutsche Telekom AG unit. The Justice Department has sued to block the takeover, on the grounds that it will damage wireless competition.
yup - if att treats customers and pre-orders like this when they are in a "competitive" market, what will they do in a non-competitive market?
automatic backorder of pre-orders, inability to cancel, being advised/lead into pre-order in lieu of waiting in line - knowing that majority of iphone allocation was going to be available at stores for walk-in sale - all to make up for "iphone refresh".
so, who in the justice department do we contact?
woke up to hearing report on msnbc that att iphone sales drop. what?! is media picking up our pain in this pre-order fiasco? can you hear us now?
googled for recent news and found wsj article about att iphone sales - no, att earnings had fallen in 3rd quarter, largely accounted for by lack of typical june iphone "refresh" and everyone holding off...sounds familiar...
http://online.wsj.com/article/SB10001424052970204618704576642761236765304.html
then some numbers on sales and revenues, thus far:
Apple Inc.'s new iPhone 4S is already bearing fruit. Dallas-based AT&T said it reeled in more than one million sales of the smartphone in less than two weeks,
seems i recall att boasted that over 200,000 were sold on first 12 hours of 10/7. that's 20% of their 2 week sales were pre-orders!!! and guess what, we are still sitting here without phones!
on our backs...no wonder they don't let us cancel. within first 2-3 days and pre-order period, pre-orders percentage probably edged up near half of sales thus far.
ok - it gets better...
AT&T posted earnings of $3.62 billion, or an adjusted 61 cents a share, compared with $12.3 billion, or $2.07 a share, a year earlier, which included a hefty one-time tax gain.
so, we are the anticipated surge and revenues to make up the $9 billion dollar difference.
"The third quarter was slower because we didn't have an iPhone refresh, but the fourth quarter is going to be unbelievable," Ralph de la Vega, the chief of AT&T's wireless operations, said on a conference call. "We expect to probably have the best fourth quarter smartphone sales we've ever had."
so, shouldn't be a surprise - we were part of the plan...pawns in the corporate greed game and balancing numbers.
what's the next step:
Mr. Stephens said he still expected AT&T to win regulatory approval for its proposed $39 billion takeover of T-Mobile USA, the Deutsche Telekom AG unit. The Justice Department has sued to block the takeover, on the grounds that it will damage wireless competition.
yup - if att treats customers and pre-orders like this when they are in a "competitive" market, what will they do in a non-competitive market?
automatic backorder of pre-orders, inability to cancel, being advised/lead into pre-order in lieu of waiting in line - knowing that majority of iphone allocation was going to be available at stores for walk-in sale - all to make up for "iphone refresh".
so, who in the justice department do we contact?
Guys... i think we should do something to fire up at&t. (that's to everyone of you even if you just received the shipping info or the phone) because they didn't put us at the end of the line in the first place.... and more and more and more... WTF
perhaps there's hope for me that my "backorder" will zero out sometime this weekend. ordered from premier 10/7 at 2:49 pm CDT. and getting very tired of my order being stagnant.
64 Gig was picked up by Fedex at 6 am central this morning, 10/21, in Ft. Worth.
Not sure if it will make it here today.
That's where I got mine. Ordered there on the 7th at 10am, nothing last Friday, so I called, told them what happened, and they put one aside for me. When I got there, they cancelled my preorder and I bought a 32g instead of the 16g they had on hold for me. I'll be doing business there from now on, not at Crossgates.
AT&T is Terrible
I preordered Oct 7th, at 2pm Est. I have yet to see a charge on my credit card, and the tracking website still is showing backordered. At&T Has already refunded my account almost 100 dollars on my statement for this month, and I am definitely going to call again to get more because this is just absurd! What was the whole point of going to the store to preorder on the first preorder date and now I am waiting weeks for the 4S. The best part is three people in my family ordered 2-4 days after me and have already received their phones. I might even go cancel my order today and just wait to grab it at a store or just wait for the iPhone 5.
I preordered Oct 7th, at 2pm Est. I have yet to see a charge on my credit card, and the tracking website still is showing backordered. At&T Has already refunded my account almost 100 dollars on my statement for this month, and I am definitely going to call again to get more because this is just absurd! What was the whole point of going to the store to preorder on the first preorder date and now I am waiting weeks for the 4S.
The best part is three people in my family ordered 2-4 days after me and have already received their phones. I might even go cancel my order today and just wait to grab it at a store or just wait for the iPhone 5.i'm gonna call those jokers at lunch again today and this time just flat out ask what the !#$% is going on with my order and what the point of preordering was. my understanding was it was a method of getting your hands on the phone on a first come, first serve basis but that's hardly been the case since people that "preordered" on the 10th have gotten theirs.
And I'm going to flat out ask for a credit of some kind...since none has been offered in the 8-10+ times I've called them since the 10th.
I really like how when I say "I'd like to check the status of my order," and they reply with "It's in the warehouse preparing for shipment" instead of "We're showing backordered." The deception is really something to behold.
And I'm going to flat out ask for a credit of some kind...since none has been offered in the 8-10+ times I've called them since the 10th.
I really like how when I say "I'd like to check the status of my order," and they reply with "It's in the warehouse preparing for shipment" instead of "We're showing backordered." The deception is really something to behold.
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