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Why are you here if you "switched away"?


I think AT&T has the overwhelming majority of existing iPhone users and since they allow upgrade eligibility before the 24 month contract, most people are locked in to their brand. Few people (like me) have switched away.

Unless people express themselves with their wallets, why should AT&T try to do better?
 
After several nights of trying to reserve the 4S for pickup at Apple store, I successfully got one on hold. When I got to the Apple store, I was told that they cannot do it because I have the corporate account. My only option is to go back to AT&T.:mad:
 
After several nights of trying to reserve the 4S for pickup at Apple store, I successfully got one on hold. When I got to the Apple store, I was told that they cannot do it because I have the corporate account. My only option is to go back to AT&T.:mad:

Good info.

Is this the same as a FAN discount? Are you what they call a CRU (corporate responsible user--company pays bill) or IRU (company discount but individual pays their own bill)?

Hope that makes sense.
 
Called AT&T this morning, finally got some hard numbers, but was still bothered by what I was told last week.

Thursday, 10/27 - If you order today, it will not be back-ordered and shipping is approximately 11 days.

Monday, 10/31 - (Ordered on Thursday), expected delivery for all iPhone orders is 21-28 days, so I will check back in December, hopefully they will ship it by then.
 
My phone shipped! About 2 hours ago! Woo-hoo!

Still waiting for my wife's phone to ship, but she's not been nearly as anxious as I have about the new phones. :)

16 GB black, ordered 10/10 in store.
 
Called AT&T this morning, finally got some hard numbers, but was still bothered by what I was told last week.

Thursday, 10/27 - If you order today, it will not be back-ordered and shipping is approximately 11 days.

Monday, 10/31 - (Ordered on Thursday), expected delivery for all iPhone orders is 21-28 days, so I will check back in December, hopefully they will ship it by then.

I did the same thing you did. I called AT&T before I ordered and the guy said mine would ship in about 7 days. So I ordered it on 10/28. Then I got the email saying 21-28 days. Apparently they will tell you whatever to get you to order it. I should have just drove the hour and a half to the closest Apple store.
 
My phone shipped! About 2 hours ago! Woo-hoo!

Still waiting for my wife's phone to ship, but she's not been nearly as anxious as I have about the new phones. :)

16 GB black, ordered 10/10 in store.

Cool, then they are right on the money with shipping times, 21-28 days.
 
Ordered a 64GB Blk through ATT online Premier on 10/11 at 2pm. Got the 21-28 day wait email. That window opens today. Still on BO as of this morning.

Ordered a 16GB Wht through ATT online Premier on 10/11 at 3pm. Got same 21-28 day wait email. Phone arrived 10/27.
 
Ordered 10/7, said delivered on the 14th. ATT cancelled that and had to reorder on 10/8. Got 14 to 21 days on that email. Ordered 32GB white on Premier. No change since 13th. No emails no shipment no phone. It's been past 21 days. Totally ********.
 
Ordered 16g black in store around noon on 10/9. Came off BO Sat. Got FedEx tracking number yesterday, will be here Tuesday.I was told 21-28 days when I placed order. I'm glad the wait is almost over. I hope it ends for all of you still waiting. I'm glad I am done refreshing the AT&T order status page. I might need a new f5 key....lol

Good luck and happy iPhoneing :)
 
Just another example of the left hand of AT&T not knowing what the right hand is doing. Ordered on the 7th, received on the 22nd, then received another email on the 25th that my phone would still be shipped during the 21 - 28 day period! :eek: I already have it!!! :D
 
Ordered white 16GB via Premier on 10/19 and it went to 0 on B/O over the weekend at some point. Should get it this week!
 
Never pre-ordering from AT&T again... at least not in-store, freaking people who ordered after me are already getting their phones..., and I'm stuck here with a half functioning phone. I have no idea how those of you who ordered on the 7th stuck through... kudos to you... (ordered white 16gb on 10/15)
 
Never pre-ordering from AT&T again... at least not in-store, freaking people who ordered after me are already getting their phones..., and I'm stuck here with a half functioning phone. I have no idea how those of you who ordered on the 7th stuck through... kudos to you... (ordered white 16gb on 10/15)

This is our week for shipment hopefully! I need something to make my monday better! Please ATT ship my phone today... Ordered the 18th
 
I seriously need it... I can't really text, the buttons for calling sometimes don't work... I SERIOUSLY need a phone like....NOW... >.>
 
I seriously need it... I can't really text, the buttons for calling sometimes don't work... I SERIOUSLY need a phone like....NOW... >.>

My power button fell off my android phone...then the power went out...so i am stuck with an old motorola until my iphone comes in
 
Here's my order for 10/22. Here you can see AT&T ships in no specific order. Below is a list of 4x iPhone 4S all ordered 1 minute apart from each other. These are listed in order and shipped to same address. I'm happy that they are shipping before the 21 day wait time, but unfortunately my black 16gb is still on backorder. :(

10/22 - IPH 4S 16GB BLK - Shipped (10/31)
10/22 - IPH 4S 16GB BLK - Backordered
10/22 - IPH 4S 16GB BLK - Shipped (10/31)
10/22 - IPH 4S 16GB WHT - Backordered
 
Never pre-ordering from AT&T again... at least not in-store, freaking people who ordered after me are already getting their phones..., and I'm stuck here with a half functioning phone. I have no idea how those of you who ordered on the 7th stuck through... kudos to you... (ordered white 16gb on 10/15)

Yup! It's insane. We all need to spread the word within our friends and family. Refrain from ordering through AT&T. I ordered on 7th as soon as the store opened and got mine on 25th. Never ever from AT&T.
 
My phone has arrived. I ordered a 16GB White in-store on 10/12. Went off BO and shipped the same day (29th). I am loving it, and I hope you guys get yours soon.
 
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Ordered 10-09 in store 32gb blk 12pst. Went off Bo yesterday 3pm pst. Received FedEx tracking this am. Also received an email from AT&T saying my phone had shipped. Was not expecting that. Not sure if that is a new PR move.

Anyone else get a separate email?
 
Has any one seen any movement on the iPhone 4s ordered on phone with AT&T on 10/11/11 or after and is not premier customer? :confused:

All the emails from AT&T say they do orders First Come First Served and I am getting the feeling that it ain't so ... plus they are pulling the crap that the orders come from different warehouse for in-store order compared to on phone order .....
 
Has any one seen any movement on the iPhone 4s ordered on phone with AT&T on 10/11/11 or after and is not premier customer? :confused:

All the emails from AT&T say they do orders First Come First Served and I am getting the feeling that it ain't so ... plus they are pulling the crap that the orders come from different warehouse for in-store order compared to on phone order .....

Nope, looks like the are fulfilling their orders first. I have friends who've ordered on 10/21 using premier and just got their tracking numbers today.
 
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