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Lol maybe a little dramatic but if you think about it at least in the store there are no guarantees unless your at the front of the line. When you preorder you assume your all set so having something snatched right out from under you on a glitch when you thought you were all set is more stressful then going in knowing there is no guarantee your going to get it haha.

I understand. I completely get it and feel the same way.
 
I think a lot of us would be greatly appreciative if someone would post a little step by step of how to track their package (if they pre ordered from AT&T's site) I know I could use the help =]

Note it is clearly stated on ATT site that the Phones will not ship until Wednesday IPhones are already state side at ATT warehouse. Next day Delivery on all devices ordered through ATT. Thursday we will have the lastest and greatest.
 
my white 16GB 4S is in transit with a Friday delivery date....the only problem is that I'm having 2nd thoughts about if I should have ordered the 32GB instead...?
I could return it back to the Apple store but then I'd probably have to wait anothe 3-4 weeks to re-order...:(
 
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The 85000 is strictly FedEx freight. Ground and express handle an average of 3.5 million packages a day each.

But I'm thinking this is not entirely dependent on FedEx. In this imaginary scenario, AT&T receives many pallets of iPhones. Then they have to pack and ship them to each of us who ordered them. And then FedEx takes over again.

I was curious how AT&T handles all of the processing, since processing this many phones may not be a daily occurrence for them.
 
Have you ever wondered how they will manage to ship 200,000 phones in a day or two? Maybe they won't actually be fulfilling all of the 200,000 orders initially, but it's a fascinating logistical consideration. Do they hire 2,000 people to spend a day shipping 100 iPhones? Is it all automated? Just something to muse on while I wait...

I think I read somewhere that they make 150,000 IPhones a day. I think they can manage to ship out 200K in two days. All of the tracking I have seen was UPS which we know is not as "Express" as FedEx which has "Express" in their name... My bet is that they are still shipped out directly from China.. Just like they were the past couple of years.
 
My bet is that they are still shipped out directly from China.. Just like they were the past couple of years.

That would make sense. I was thinking about the vision of each carrier receiving their deliveries and then processing them out of the local country (US in my case).

It's all amazing at any rate how we can move so much stuff around our world so quickly.
 
I really hope for the sake of their customer service representatives that they atleast print up the shipping labels soon. I don't think the people here will be able to contain themselves if they don't hear anything by tomorrow.

What I don't get is why ATT doesn't put some clear wording on all of their order sites... Instead of showing "back ordered" which freaks people out, they should put "awaiting shipment from apple" or "in warehouse, pending shipment". The order status page should say, "your order is expected to arrive on the xxth, however this is not guaranteed".

It just seems like a little bit more info would save them thousands of phone calls, and associated costs...
 
What I don't get is why ATT doesn't put some clear wording on all of their order sites... Instead of showing "back ordered" which freaks people out, they should put "awaiting shipment from apple" or "in warehouse, pending shipment". The order status page should say, "your order is expected to arrive on the xxth, however this is not guaranteed".

It just seems like a little bit more info would save them thousands of phone calls, and associated costs...


Good point. VERY GOOD point!
 
That would make sense. I was thinking about the vision of each carrier receiving their deliveries and then processing them out of the local country (US in my case).

It's all amazing at any rate how we can move so much stuff around our world so quickly.

I agree! I just wish they were made in the US and we didn't send all of the money elsewhere.

I did look up my order from last year.. Shipped per AT&T on 6/21 - Shipped per FedEx on 6/22 and delivered on 6/23 (a day early). I do remember that I did not have to sign for it. They just left it at the door.
 
my white 16GB 4S is in transit with a Friday delivery date....the only problem is that I'm having 2nd thoughts about if I should have ordered the 32GB instead...?
I could return it back to the Apple store but then I'd probably have to wait anothe 3-4 weeks to re-order...:(

personally, i would have gotten 32gb or higher. we are talking about a higher resolution cam here. meaning you want to take more pics, and more videos. even though cloud is in the works, it still doesn't mean u will be syncing around the clock to move media off your phone.

but 16gb is plenty for you to do a weeks worth of recording, picture taking, and then dump it to an external harddrive or something like that.

plus the games and videos u might put on there. i think ull be fine bro.
 
Ive tried going through this thread completely and haven't seen this come up - I apologize if it's been addressed and I missed it somewhere.

I got through to the AT&T website around 5 am on October 7. Got my wife's preorder done, and got the confirmation email at 5:05 AM, eastern. This is a Premier order.

Since then the status says "Pending". Not pending shipment, not pending charge, just plain "Pending". It doesn't show the three checkboxes that all the other Premier status screenshots I've seen here have. (and if I try to find it through the normal consumer view order pages, all I get is errors)

Has anyone else experienced this? Either on the 4S order or on a previous preorder?
 
Instead of showing "back ordered" which freaks people out, they should put "awaiting shipment from apple" or "in warehouse, pending shipment".

I don't think its ambiguous at all, at least for the ones who ordered on Friday. It paints a complete story : Your phone will ship on thursday, you will receive it on friday, and it's waiting shipment right now.

People are freaking the heck out because they want to.
 

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I can't remember -- do you get the FEDEX release form option once you get your tracking #? I've looked in FEDEX's site and I can't find it. I'm assuming that we won't get that until the tracking #s have been provided. I took Friday off work, but just in case, I want to leave that release form on my door on Thursday!
 
APPLE makes 150,000 iPhones a day. Not AT&T.

If you want to be that critical APPLE DOESN'T make the iPhones either, they contract it out.

My "they" was the industry. And my guess is that pre-orders are all likely shipped from China and whether it someone that Apple contracted out to send them or someone AT&T contracted out to do it, it's still from China and still "they". So either way I'm covered with "they" because it's someone besides "me". Thankfully!:D
 
Ive tried going through this thread completely and haven't seen this come up - I apologize if it's been addressed and I missed it somewhere.

I got through to the AT&T website around 5 am on October 7. Got my wife's preorder done, and got the confirmation email at 5:05 AM, eastern. This is a Premier order.

Since then the status says "Pending". Not pending shipment, not pending charge, just plain "Pending". It doesn't show the three checkboxes that all the other Premier status screenshots I've seen here have.

Has anyone else experienced this? Either on the 4S order or on a previous preorder?

For Premiere customers there are 3 ways to view your status. Each looks different.

1) The Business Order Status link provided in the e-mail
2) Logging into your account and viewing orders
3) The Standard Order Status page (the order # is not the same as the order # you received in your e-mail)
 
I read the posts here about the terms and conditions deal and I still hadn't gotten an e-mail from ATT about that part (though I did get an order confirmation) despite ordering through ATT in-store on 10/7 at around lunch time. So, I decided to call ATT customer service. The lady on the line seemed to think I would need to accept the t&c's before my phone could get shipped out, but couldn't figure out how to actually let me accept the t&c's. Her supervisor finally said they would have someone from another department contact me over the phone by Friday so I could accept them. She also said I should contact the store I ordered from to see if they could help.

I have a guy at my ATT store I have been dealing with for years. I go to him because he seems to know his stuff pretty well. I don't like to contact him about stuff like this because I like to "save" his time for when I have a serious issue. Anyway, I decided to go ahead and call him. He said the terms and conditions e-mail is something that I wouldn't get until the phone actually shipped. He said that from what he knew, the phones purchased through his store were not expected to ship until tomorrow or Thursday. Nobody has all the answers, but this guy has been right a lot more than he has been wrong in my time dealing with him.

Also, that would further suggest that some phones are in warehouses in the U.S.
 
If you want to be that critical APPLE DOESN'T make the iPhones either, they contract it out.

My "they" was the industry. And my guess is that pre-orders are all likely shipped from China and whether it someone that Apple contracted out to send them or someone AT&T contracted out to do it, it's still from China and still "they". So either way I'm covered with "they" because it's someone besides "me". Thankfully!:D

Nope, AT&T ships their 200,000 from a warehouse in the US.
 
What I don't get is why ATT doesn't put some clear wording on all of their order sites... Instead of showing "back ordered" which freaks people out, they should put "awaiting shipment from apple" or "in warehouse, pending shipment". The order status page should say, "your order is expected to arrive on the xxth, however this is not guaranteed".

It just seems like a little bit more info would save them thousands of phone calls, and associated costs...

I agree 100%. Part of this is something AT&T could have avoided. I'm sure the status is there for their normal operations, but it might have been wise to adjust the process a bit for a launch as big as the iPhone is.
 
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