Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I spoke to an AT&T rep before I gave her my order number she said no order would ship before 10/14. I sure hope this isn't true. Maybe they are telling the troops to under promise. :rolleyes:
 
FYI. I got an email overnight that my Iphone shipped. I checked this morning on the status check website (not premier) and it is marked as shipped, shipping date=10/11/2011, and I have a Fedex tracking number. When I tracked it via Fedex its eta is tomorrow. Excited to say the least:)

Interesting. I really, REALLY want FedEX to get my darn shipping info up (I have a tracking number) so I can see my ETA
 
can anyone whos ordered over the phone update their order status?

as of now, the ATT rep its still in progress and has not shipped out yet. i am hoping for a tracking number today

he said it was ordered on the 7th morning. he said the 10th date shows as well on a different screen since i guess it was "completed"

any updates are appreciated.

I ordered by phone around 9AM on Friday morning, got my acceptance letter, but have never been able to track it on-line in order update in my account or the url provided in the letter. Have called several times and they say the order is there and it shows up on my phone app with the telephone number. I tried again this morning and now I can't even get through to customer service on the phone- totally frustrated!!
 
I called 611 and it says backordered. WTF. I ordered on Friday at 2pm EST (and got my confirmation email at the same time). Far before the 5 pm cut off everyone was mentioning. How on earth is mine backordered?? :confused::mad:
 
can anyone whos ordered over the phone update their order status?

as of now, the ATT rep its still in progress and has not shipped out yet. i am hoping for a tracking number today

he said it was ordered on the 7th morning. he said the 10th date shows as well on a different screen since i guess it was "completed"

any updates are appreciated.
I ordered over the phone.

Status: Proccessing

Ship date: 10/11/11

QTY Ordered: 1
QTY Shipped: 0
QTY Backordered: 0

Carrier: FEDEX

Tracking Number: XXXXXXXXXXXXXX ( Yes, I have my tracking number, but it does not work yet. )

Edit: I ordered around 3:30 ET PM on the 7th.
 
FYI. I got an email overnight that my Iphone shipped. I checked this morning on the status check website (not premier) and it is marked as shipped, shipping date=10/11/2011, and I have a Fedex tracking number. When I tracked it via Fedex its eta is tomorrow. Excited to say the least:)

I don't like you.

Still waiting for mine to show in in FedEx system.
 
I ordered by phone around 9AM on Friday morning, got my acceptance letter, but have never been able to track it on-line in order update in my account or the url provided in the letter. Have called several times and they say the order is there and it shows up on my phone app with the telephone number. I tried again this morning and now I can't even get through to customer service on the phone- totally frustrated!!

I haven't been able to track mine either.
 
does anyone's order (who ordered after 4:00 pm EST) have a "0" in their backordered field? or is everyone who ordered after that time still a "1"?
 
I called 611 and it says backordered. WTF. I ordered on Friday at 2pm EST (and got my confirmation email at the same time). Far before the 5 pm cut off everyone was mentioning. How on earth is mine backordered?? :confused::mad:

How did you place the order?
 
my order has shipped. 16gb black. does anyone else have a 10/8 ship date? earliest Ive seen. I did my pre-order on 10/7 9am eastern. tracking number does not work yet, as expected.
 
Premier customer. Ordered on 10/7 @ 4:51PM. I got a FedEx tracking number this morning and regular AT&T order status it says it shipped on 10/11, but the tracking number doesn't work yet. Strangely I haven't gotten an email and the premier site still says pre-ordered.

Edit: Ordered the Black 16GB.
 
I ordered in a radio shack where I'm from, got a guarantee from the rep, they are being sent so many phones, when I pre ordered Monday, it saved one of those phones for me, they haven't had enough pre orders, to take all the phones so you could actually go in and buy one and they would have one to sale you. On th 14th.
 
I ordered through AT&T over the phone and my status says Backordered. I got the 16G white and ordered before 5:30 on Friday. Wtf. As long as I get it Friday, I'm fine.
 
you ordered over the phone, but how are you checking your status? from what i understand, there is no online status for orders over the phone with CSR. please let me know if im missing something.

My confirmation email (from ATTOrderStatus) had a link in it - www.att.com/wirelessorderstatus

I am an existing customer, so I'm also able to check the order by logging into my AT&T account on the site, though the link provided in the email seems to be more up to date with information (my online account doesn't have the tracking number yet)

Not sure if that makes a difference.
 
Premier customer. Ordered on 10/7 @ 4:51PM. I got a FedEx tracking number this morning and regular AT&T order status it says it shipped on 10/11, but the tracking number doesn't work yet. Strangely I haven't gotten an email and the premier site still says pre-ordered.

Edit: Ordered the Black 16GB.

Now this is making me worry. I'm a premier customer too and I ordered two hours before you, but it says on the AT&T order status that I ordered the 9th. Did your's say that too? On premier it says the 7th though...this is so bizarre. :confused:
 
ATT Chat rep is still repeating same thing:

Nattrese McKinley: Thank you for waiting Mrs/Mr. Trambidiya. I see that your order will be shipped on 10/14.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.