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AT&T iPhone 4S Pre-Order Status Thread
- Thread starter EvoNiner1986
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The reason why tracking numbers don't work is because they haven't been scanned or SHIPPED Again, they have NOT been shipped. All they did was create a label and slap it on the box. I have confirmed this with FedEx. They know a label has been created but they don't know where or by whom. This happens every year so they have an educated guess that it is iPhone orders. The tracking number confirms that a box does exist and is on hold until the 13th, Thats it. We will have to wait until later today or tomorrow for the tracking information to be updated. And because AT&T sucks at updating information, you may not be able to track it until it is already in your hands. I hope this helps people wondering why their tracking numbers don't work.
yeah, i ordered mine at 2pm. I saw some people who ordered Friday night and still have tracking information before me.
Same here. I've been on this for couple of days now and just like you i've seen at least 4 people have their iPhone shipping info even if they order passed 5pm. Keep the hope alive.
Att will NOT send out shipping emails until Oct.14
As told by a CSR. They said that they will only send the emails with the tracking information on Oct14 and may get them delivered as late as Oct.17, even if you preordered in the first minute or got your shipping information online. This s so terrible.
As told by a CSR. They said that they will only send the emails with the tracking information on Oct14 and may get them delivered as late as Oct.17, even if you preordered in the first minute or got your shipping information online. This s so terrible.
It's good your order went through OK.
I'm a "premier" member too but did not encounter any issue at Apple.com It's true I first tried maybe around 10AM or so EDT. There were some website hiccups, error pages etc, but with a little patience I was able to place my orders just fine. Only later that day it started to show "ships in 1 or 2 weeks", there was plenty of time however to order with "delivers Friday, oct 14". Yesterday at the Premier store the automated system was telling me though that new orders might take 21-30 days to ship
From my information, they have shipped, but aren't scanned at every stop they make like usual. They're scanned when they're shipped, and they're scanned when they deliver due to high demand.
My wife and I upgraded one of our lines to an iPhone 4S at ATT.com early in the morning on October 7, 2011 (after all of the website issues were resolved), and received an email telling us that our order was received and our iPhone was expected for delivery on October 14, 2011.
Well, on a couple of websites I follow, I see all you guys receiving your shipping tracking numbers and we haven't heard a peep, so we decide to give customer service a call.
When we call, the CSR tells us that our order was never completed! I have the email to prove it, yet, I'm told it was never completed.
The worst part was that there was no explanation past that, no matter how much we pushed for one. It just wasn't completed!
She then offered to complete the order, but couldn't give us an estimated ship date. We eventually said 'screw it' and cancelled our order. She couldn't even give us a confirmation number for our cancelled order.
No email, no communication with me, no explanation. It just wasn't completed.
So I'm up early in the morning on "preorder day" and received a confirmation that the order was received and that our iPhone was reserved, only to find out 5 days later that this wasn't the case.
New phones have been ordered through Apple directly, and now we get to wait 2-3 weeks for the phone. I guess that's better than finding out 2 days prior to the expected delivery that your phones won't be coming.
Well, on a couple of websites I follow, I see all you guys receiving your shipping tracking numbers and we haven't heard a peep, so we decide to give customer service a call.
When we call, the CSR tells us that our order was never completed! I have the email to prove it, yet, I'm told it was never completed.
The worst part was that there was no explanation past that, no matter how much we pushed for one. It just wasn't completed!
She then offered to complete the order, but couldn't give us an estimated ship date. We eventually said 'screw it' and cancelled our order. She couldn't even give us a confirmation number for our cancelled order.
No email, no communication with me, no explanation. It just wasn't completed.
So I'm up early in the morning on "preorder day" and received a confirmation that the order was received and that our iPhone was reserved, only to find out 5 days later that this wasn't the case.
New phones have been ordered through Apple directly, and now we get to wait 2-3 weeks for the phone. I guess that's better than finding out 2 days prior to the expected delivery that your phones won't be coming.
Ordered in-store as well. Still backordered. I'm hoping they simply haven't starting processing the store orders yet.
As told by a CSR. They said that they will only send the emails with the tracking information on Oct14 and may get them delivered as late as Oct.17, even if you preordered in the first minute or got your shipping information online. This s so terrible.
Once again, the CSRs don't know anything. So many different answers given to different people in the past few days. Do not take anything they say as credible.
They all were saying "We do not get the phones in our hands to begin shipment until the 14th!" until today, when our phones have tracking numbers now.
Do not listen to them, and do not post anything they say.
Yes, I noticed this as well. My wife's white 32 GB shipped UPS on 10/12 and my black 64 GB shipped Fedex on 10/11. Weird, because I ordered the white one first.
As told by a CSR. They said that they will only send the emails with the tracking information on Oct14 and may get them delivered as late as Oct.17, even if you preordered in the first minute or got your shipping information online. This s so terrible.
Why are people STILL contacting CSR? SERIOUSLY?!!
As told by a CSR. They said that they will only send the emails with the tracking information on Oct14 and may get them delivered as late as Oct.17, even if you preordered in the first minute or got your shipping information online. This s so terrible.
And so untrue. None of them know what they're talking about.
That's good. Did not know about the exception, I just did my homework before ordering. I have to complain though that they announced the new Applecare+ too late and by forcing you to buy it at the same time with the iPhone they didn't give much time to think about it, find out about it.
Given the circumstances Nov 14th sounds reasonable, ours are ordered anyway.