AT&T: iPhone 6S/6S Plus Pre-Order Thread!

[ZipZap]

I got in a few minutes before 2am central and got October 13 ship date . I'm hoping that changes. Ordered 6s + 64gb rose gold. Did anyone order a + and get 9/25 delivery?

Very strange stuff must be regional inventory based.

I'm in DC. Order in 3:00:03 ET, delivery 09-24/25

 

[Stlcheer]

So I'm trying to order but it's giving me a 10/16 ship date ??? Do I pre order and or it through Apple with next ? I want the 2 year contract

To get the 2 year you have to order on ATT's site.

 

[CooKieMoNs7eR]

To get the 2 year you have to order on ATT's site.

So I won't get it on launch date?

 

[Stlcheer]

So I won't get it on launch date?

Probably not at this point. But I ordered early and my dates show October as well.

 

[AJsAWiz]

I logged into the AT&T website before 3a.m. but my web browser kept getting stuck at "loading device details." It finally occurred to me at about 3:30 to try the mobile app, but I had to manually enter so much crap there and I got briefly stuck because I didn't see that I needed to approve all of the agreements. So, I finally got the phone ordered at about 3:40 (6s Plus, 128 GB, space gray) but it's not supposed to ship until October 16-23.

I've always gone through the Apple website previously but I needed to transfer my wife's upgrade eligibility to my phone number so I was stuck going through AT&T. Oh well.

Another Horror Story (ordered the 6s Plus in space gray)

Good news: Mobile app loaded for pre orders before 3 am EST
Bad news follows:

After about a half hour, with multiple problems, I finally got to the last page but couldn't complete the transaction because the "submit" button was grayed out. Since the AT&T mobile app was doing the same thing on my iPhone and iPad I gave up. Then I tried to pre order via AT&T's web site on my Mac. I kept getting redirected to an AT&T Premier area which would not load (constantly generated an error message) but referred to a phone number to call Mon - Fri. Well after about 45 minutes, total, I gave up. If I had been able to complete my pre order on the first attempt, I would have had a launch day delivery.

I went back a couple of hours later as I didn't relish going to the AT&T store in the morning nor did I care to deal with the launch day crowd there on the 25th. So, I got on my Mac, to give it one more try. I discovered another way to get in (don't remember it now though) without being routed to that Premier area where I got stuck before. So, now I'm in the same window as you (Oct. 16-23). I really don't mind the delay but am disappointed with AT&T's online/app pre ordering process. It sucks bullets BIG time. It was so bad that it surpassed my Apple Watch pre order experience (on the downward spiral scale) and that was awful. To top things off I chose my "existing plan" but all of the features didn't show up. I'll settle that issue with them later.

This was the absolute WORSE experience I've ever had ordering (in this case pre ordering) something online. I realize that others had a pleasant experience and I'm happy for them. I'm also glad that so many were able to get their pre orders through with a launch delivery day. Unfortunately I wasn't one of them. LOL

 

[AJsAWiz]

For what i know almost 90% of the 6s plus orders have october ship dates, but on apple store they still promise 9/25 delivery date for the 6s plus

Oh, that's nice to know. I pre ordered the 6 Plus. I feel a tad (only slightly though) bit better about my AT&T pre ordering fiasco.

 

[AJsAWiz]

Help! First time using Premier store site and have added upgrade to cart and cannot get past the shopping cart to check out - I'm I just missing something?

Nope, same thing happened to me.

 

[AJsAWiz]

Worst pre-order ever, by far. I got both phones ordered, finally. Who knows when we will get them. I don't see an estimated ship date.

Edited to add: Approx ship date, Oct 16-23 Thanks AT&T for completely failing me.

Same here (worse pre order ever)

 

[CooKieMoNs7eR]

Screw ATT site and their shipping times, I just did it through Apple with ATT NEXT and got a launch date shipment

 

[Apollonian]

Another Horror Story

Good news: Mobile app loaded for pre orders before 3 am EST
Bad news follows:

After about a half hour, with multiple problems, I finally got to the last page but couldn't complete the transaction because the "submit" button was grayed out. Since the AT&T mobile app was doing the same thing on my iPhone and iPad I gave up. Then I tried to pre order via AT&T's web site on my Mac. I kept getting redirected to an AT&T Premier area which would not load (constantly generated an error message) but referred to a phone number to call Mon - Fri. Well after about 45 minutes, total, I gave up. If I had been able to complete my pre order on the first attempt, I would have had a launch day delivery.

I went back a couple of hours later as I didn't relish going to the AT&T store in the morning nor did I care to deal with the launch day crowd there on the 25th. So, I went back, on my Mac, to give it one more try. I discovered another way to get in (don't remember it now though) without being routed to that Premier area where I got stuck before. So, now I'm in the same window as you (Oct. 16-23). I really don't mind the delay but am disappointed with AT&T's online/app pre ordering process. It sucks bullets BIG time. It was so bad that it surpassed my Apple Watch pre order experience (on the downward spiral scale) and that was awful. To top things off I chose my "existing plan" but all of the features didn't show up. I'll settle that issue with them later.

This was the absolute WORSE experience I've ever had ordering (in this case pre ordering) something online. I realize that others had a pleasant experience and I'm happy for them. I'm also glad that so many were able to get there pre orders through with a launch delivery day. Unfortunately I wasn't one of them. LOL

I had the same EXACT initial issue with the submit grayed out. The app makes it difficult to see but you have to click and expand the terms to accept them before you can click submit, it took me like 20 min and multiple attempts to figure it out. It really is not apparent.

 

[gatheringsteak]

Honestly not sure what's up with AT&T's ship time got my order in super early for my 6s + 64GB Space Grey and still got the 10/16-10/23 ship date.

 

[AJsAWiz]

I had the same EXACT initial issue with the submit grayed out. The app makes it difficult to see but you have to click and expand the terms to accept them before you can click submit, it took me like 20 min and multiple attempts to figure it out. It really is not apparent.

AT&T should fix that. That's terrible. It shouldn't be that difficult to figure out. Did you get a launch day delivery and which iPhone model did you choose?

 

[DIRSGT]

Honestly not sure what's up with AT&T's ship time got my order in super early for my 6s + 64GB Space Grey and still got the 10/16-10/23 ship date.

You status looks more promising than my 6s Plus 64GB that went thru at 3:30AM EST

Order status: In progress
We're preparing your order, and we'll let you know once it's ready.
Your order is being prepared for shipping. If you placed order within the past 24 hours, some information may not be available yet.
Estimated ship dates:
October 16, 2015 - October 23, 2015

 

[gatheringsteak]

You status looks more promising than my 6s Plus 64GB that went thru at 3:30AM EST

Order status: In progress
We're preparing your order, and we'll let you know once it's ready.
Your order is being prepared for shipping. If you placed order within the past 24 hours, some information may not be available yet.
Estimated ship dates:
October 16, 2015 - October 23, 2015

I'm hoping AT&T is just being cautious after last year and everyone within the first hour should be able to get it on launch day, just gotta stay positive!

 

[powerbook911]

I'm having regrets on my full price T-Mobile version phones.

If you place an order direct with AT&T with subsidy, is it cancelable for a few days like Apple.com, or no?

 

[jnstr]

I've been out of the iphone game since the 3GS. Are returns with AT&T relatively painless? Didn't have a choice because of the unlimited plan on premier. I wanted a plus but panicked when I saw the delivery dates in late october. I ordered the regular instead but now I'm regretting it. I really need a new phone asap, I'm using a $100 BLU garbage phone from amazon at the moment.

...I downloaded this from the pre-order confirmation page, hope it helps

Device Return Period:

Consumers/Individual Responsibility Users - You have 14 days after purchase (or shipping date, if equipment is shipped) to return or exchange your device.

Corporate Responsibility Users under an AT&T business agreement – You have 14 days after purchase (or shipping date, if equipment is shipped) to return or exchange tablets. All other devices may be returned or exchanged within 30 days after purchase (or shipping date, if equipment is shipped).

Device Condition:

All devices sent back to AT&T must be in like-new condition with no physical or water damage and in the manufacturer's original packaging.

You also must include original components including device, battery, charger, manual, unopened software, and a copy of the invoice or receipt. If anything is missing or device is not in like-new
condition, your shipment may not be accepted. We cannot accept returns or exchanges for:

- Closeout items
- Cosmetic blemish items
- Items not bought directly from AT&T including purchases from authorized AT&T dealers or retailers
- Insurance replacement items: includes any items received as part of an AT&T Mobile Insurance claim
- Gift cards
- Service Cancellation

If you have signed an Agreement with a one-year or two-year service commitment, you have 14 days after purchase (or shipping date, if equipment is shipped) to cancel your service without incurring an Early Termination Fee (ETF).

After the first 14 days, the ETF is either: (a) $325 minus $10 for each full month of your Service Commitment that you complete; or (b) $150 minus $4 for each full month of your Service Commitment that you complete.

To determine whether your Equipment has a $325 ETF or a $150 ETF, check: www.att.com/equipmentETF (http://www.att.com/equipmentETF).

There is no ETF if you purchased your device through AT&T Next . If you cancel wireless service after the first 14 days, the remaining balance on your device becomes due.

How to Return or Exchange Your Device:

If you bought the device at an AT&T retail store, return it to any AT&T retail store within the applicable return period.

If you bought the device online at att.com or over the phone from AT&T, mail the device back to AT&T or bring it to any AT&T retail store during the applicable return period.

Be sure to keep your tracking number. You can exchange equipment once within the applicable Return Period.

If you bought a refurbished device and want to exchange it for a brand-new version of the same device, you will have to pay the price difference between the refurbished and new device. You'll also have to sign a new contract under the following conditions:

The price you paid for the original equipment was a term commitment price AND the new equipment has a different Early Termination Fee than the original equipment, e.g., you exchange a basic phone for a smartphone.

The new contract term will restart from the date the new agreement is signed. This will be your new Service Commitment date. However, your service activation date (the date you signed your first contract) will not change for any purpose, including, but not limited to, applicable warranty period and calculating any early termination fees (ETF) you may be obligated to pay.

AT&T Next purchasers:

Returns - customers can return the product by mail or to an AT&T retail store.
Exchanges - customers can bring the device to any AT&T retail store during the applicable return period. AT&T cannot accept AT&T Next exchanges by mail.

 

[slippery-pete]

I had the same EXACT initial issue with the submit grayed out. The app makes it difficult to see but you have to click and expand the terms to accept them before you can click submit, it took me like 20 min and multiple attempts to figure it out. It really is not apparent.

Same here. Once I expanded and agreed, order was done 30 seconds later(6s+ 64GB Space Gray). Got my email confirmation at 3:01 EST with probable ship date of 10/16-10/23. Sucks that I won't have on 9/25, but I am not going insane like some people about not having on launch day.

I am shocked how easy it was to order to be honest. Was maybe a 3 minute process in total.

 

[slippery-pete]

I'm hoping AT&T is just being cautious after last year and everyone within the first hour should be able to get it on launch day, just gotta stay positive!

You status looks more promising than my 6s Plus 64GB that went thru at 3:30AM EST

Order status: In progress
We're preparing your order, and we'll let you know once it's ready.
Your order is being prepared for shipping. If you placed order within the past 24 hours, some information may not be available yet.
Estimated ship dates:
October 16, 2015 - October 23, 2015

I am in the same boat, but my order went through at 3:01. No biggie, I can wait

 

[slippery-pete]

I didn't order through ATT this year based on last years experience. Those Oct dates are exaggerated but many of you wont be getting iPhones on launch day. I ordered my 6+ right at 3am and got the phone 4 days after launch. I was so pissed. Folks that ordered on Apple who ordered an hour after 3am got phones on launch date. Lesson learned...

4 whole days after launch???? unacceptable!!!!!!

 

[davey0]

I just placed my order for a rose gold 6s plus. Expected ship date: October 23 - 30. I can't believe I fell asleep before midnight!!! I had the computer logged in and my credit card ready!

 

[Mac'nCheese]

No problems here ordering a 64gb space grey. Maybe I just got lucky but I finished my order at 3:07 Est and got a 25th shipping date.

 

[ruler22]

I had the same issue where the submit button was greyed out, but it was wanting you to accept the terms and conditions before you could submit, there was no check box for accepting T&C's, but if you clicked the text link that said "Terms and Conditions" (above/close to the submit button), it would then take you to a page to accept them, and THEN you could hit submit. Not very user friendly imo, but I ended up figuring it out and ordering one.

 

[marc55]

I just preordered through Verizon; they offered me $200 trade in on my old iPhone 5-32GB.

I would have ordered through Apple, but they would only give me $90 under the recycle program, so a no brainer.

EDIT: Sorry, Posted this in the wrong forum

 

[SAMCROforever]

preordered through apple. paid off installment plan and opened a new one. 6S+ Rose Gold

was going to preorder on ATT but the premier site was giving me issues and ship date was late october

says shipping 2-3 weeks on apple

 

[jmfangio]

Never again AT&T. After multiple iOS app stalls and numerous web redirects to dead ends, at 12:20 AT&T gave me my Space Grey 64 Plus for late October. I completed that transaction, waited for the order confirmation, cancelled the order and then immediately ordered the same device vis the Apple iOS app in less than 2 minutes and with a launch day delivery.