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Carrier AT&T Pre-Order and Dispatch Thread

ryanmcv said:
Received a call back from FedEx and they are operating under the assumption that the phone has been stolen, as it should have been put onto a delivery truck at 6:00am this morning. The local FedEx facility conducted a search and did not locate my package.

Not sure where to go from here. I guess I have to call AT&T and explain the situation, and then hope for a refund. Probably won't be getting a phone until mid-December now.
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That really sucks. I am still waiting for a reply from UPS. Really hope it turns out okay for both of us.
 
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tqmcguire said:
Not complaining, just wanted to post my situation for reference for others.
Status: In Progress. Not a single change since the beginning. Website, myAT&T app, and *ORDR# all state In Progress as of right now, 4:45 PM.
Shipping: 11/2 - 11/10 - no change since the beginning
Ordered: 10/27 at 10:27 AM EST
Model: 256GB Silver
Location: Exton, PA
Emails: Received the first two emails on 10/27 later in the day
Text: Received one text at 11:33 PM on 10/27 saying my order is almost ready to ship
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Dude I'm in king of Prussia waiting on 11/2-11/10 in progress
 
For those of you that received your phones or are about to-Did the tax get charged on your card again before or after your phones were shipped?
 
rockingrick said:
So, I ordered SG 64 gig at 5:30 am and received a 11/2-11/10 shipping date. This morning it was shipped by Fedex. On the summary, the service it standard overnight but it also has weekday delivery. It won't come till Monday. Don't Fedex deliver on the weekends. Why would apple or at&t not deliver on weekends. I don't understand.
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Standard overnight is next business WEEKDAY by 3pm (business) and 8pm (residential).

Priority Saturday is only service delivered on Saturday.
 
ryanmcv said:
Received a call back from FedEx and they are operating under the assumption that the phone has been stolen, as it should have been put onto a delivery truck at 6:00am this morning. The local FedEx facility conducted a search and did not locate my package.

Not sure where to go from here. I guess I have to call AT&T and explain the situation, and then hope for a refund. Probably won't be getting a phone until mid-December now.
Click to expand...

That really sucks, dude. What bad luck! But don't worry, ATT can't possibly put you at the end of the line for a replacement when your phone (that you already paid for) has been lost/stolen. They should bump you to the front of the line and have you one by early next week.
 
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mcculc said:
For those of you that received your phones or are about to-Did the tax get charged on your card again before or after your phones were shipped?
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Tax was charged for me within about 10 minutes of placing the order last week
 
Xoterin said:
Was finally given a number to call because my order number still doesn't work and the guy claims that my line shows I'm receiving a Nokia 6085, lol. After asking why I would order a flip phone from 2006 for $1149 plus tax, he apologized and said I was given the wrong order number. He then proceeded to give me the correct order number which was the exact same one I received in my email and provided on the call. So now I'm questioning why a new line that doesn't even show up on my account is showing a Nokia. Lol. I've never been successful with an AT&T online order so I'm really not surprised at all the issues I'm having.
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Oh no! Definitely not cool!
 
Just got mine @1700, took all day but Im glad its here. FED-EX driver laid it on my porch and rang bell and left! no sign
 
Finally got it around 8pm. Using it now. Still backing up. Only had like 10k pictures on my 7plus lol. So far so good. A little to get used to. Hope you all get yours soon!
 
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Just a heads up Nov 2-10 shipment people. Mine (X 256 GB Silver) shipped from Ft. Worth tonight. Expected delivery is Monday the 6th. I’m in the DC Metro area. I also have a X SG 256 GB in Dec 1-15 window. That one is still “in progress”.
 
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I preordered 10/27 around 9:15am to have it shipped to my local store. Still showing "in progress" with estimated ship dates 11/2-11/10. Not showing any tracking info and I contacted the manager of my local store and she saw nothing on her end either. Anyone in the 11/2-11/10 in the same boat?
 
Budd76 said:
Just a heads up Nov 2-10 shipment people. Mine (X 256 GB Silver) shipped from Ft. Worth tonight. Expected delivery is Monday the 6th. I’m in the DC Metro area. I also have a X SG 256 GB in Dec 1-15 window. That one is still “in progress”.
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Interesting, I’m about 2 hours from DC. I’m in the 11/2-11/10 window. 256 Silver. Still hasn’t shipped yet and I haven’t been given a tracking number yet. I’m getting anxious
 
Budd76 said:
Just a heads up Nov 2-10 shipment people. Mine (X 256 GB Silver) shipped from Ft. Worth tonight. Expected delivery is Monday the 6th. I’m in the DC Metro area. I also have a X SG 256 GB in Dec 1-15 window. That one is still “in progress”.
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Hopefully mines in there! 64gb space grey being shipped to my local AT&T store. Still not showing anything besides "in progress" online though.
 
davep93 said:
I preordered 10/27 around 9:15am to have it shipped to my local store. Still showing "in progress" with estimated ship dates 11/2-11/10. Not showing any tracking info and I contacted the manager of my local store and she saw nothing on her end either. Anyone in the 11/2-11/10 in the same boat?
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Same boat man
 
Ended up finding a silver 64gb in a store instead of waiting for my 256gb silver. I didn’t cancel that order yet just in case but yeah me personally 256 was overkill as I have over 40gb free. But I’ll see after a few days how I feel about keeping the 64gb instead.
 
Nebulance said:
Tax was charged for me within about 10 minutes of placing the order last week
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They charged me the tax temporarily (pending charge) then took it back off. Just wondering for the people whose charge fell off if they were re-charged when shipment was sent.
 
Budd76 said:
Just a heads up Nov 2-10 shipment people. Mine (X 256 GB Silver) shipped from Ft. Worth tonight. Expected delivery is Monday the 6th. I’m in the DC Metro area. I also have a X SG 256 GB in Dec 1-15 window. That one is still “in progress”.
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What time did you order the silver one?
 
nbrokaw87 said:
I was just going to post I haven’t gotten mine either. It’s out for delivery but they are the slowest worst package service ever. They delivered some other stuff last night and it didn’t get here until almost 8. Meanwhile I had two fed ex trucks rolls through my neighborhood today. I wish we had an option of who we use to ship our stuff. I would have never chosen ups. They suck!!
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LOL
 
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