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The credit will go away and you will have to pay off the balance of the phone. Assuming you purchased an iPhone 7 with 32GB of storage the phone cost $650 at launch. You should have 1/2 paid off by now, and AT&T will charge you $325 to pay off the rest of the phone because the agreement last year was that you would keep the phone for 24 months. AT&T will not allow you to send the phone in to waive the rest of your "payments".

I don’t believe this is the case or AT&T doesn’t have a clue. Everyone I have talked at AT&T has said a line eligible for an upgrade (paid more than 12 payments on a 24 month next plan) can trade in the iPhone 7 toward the X. They did say that the phone has to be in good condition with no water damage. The credits won’t continue.
 
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I don’t believe this is the case or AT&T doesn’t have a clue. Everyone I have talked at AT&T has said a line eligible for an upgrade (paid more than 12 payments on a 24 month next plan) can trade in the iPhone 7 toward the X. They did say that the phone has to be in good condition with no water damage. The credits won’t continue.

You are correct. I misread my upgrade screen. My previous post has been edited.
 
Anyone that preordered the 8 have any suggestions? I’ll be preordering the X and I’m leaning toward going through AT&T. I’ve read stories of the trade in process through Apple with phones getting lost and other issues about the condition of the trade in. Is it better to preorder through the AT&T app, AT&T website or a physical store? I’d like to get my phone in 2017 but with the rumors of low supply, I’m a bit nervous.
 
Anyone that preordered the 8 have any suggestions? I’ll be preordering the X and I’m leaning toward going through AT&T. I’ve read stories of the trade in process through Apple with phones getting lost and other issues about the condition of the trade in. Is it better to preorder through the AT&T app, AT&T website or a physical store? I’d like to get my phone in 2017 but with the rumors of low supply, I’m a bit nervous.
The Apple Store app is always the best way to go with pre-orders. It’s your best chance of getting in early and pre-ordering.
 
I'm sure this has been answered but I couldn't figure out a good way to search for it. I'm on AT&T next and have an upgrade available on my line, but my 7+ isn't completely paid off. I know if I upgrade I have to trade my current device in. When preordering through Apple, will I receive instructions on how to send my phone back?
 
In the past I've only received my new phones from FedEx and they didn't require a signature. Anybody know about UPS?

I got my notification through the Apple Store app with tracking number early today. If you go to apple web page link, it gave me the option for “pre-signature” for UPS. Print out a form, fill it out, sign, and attach to your front door with instructions so they leave it (or tell them to leave a neighbor).
 
Is this normal? I live in California. Why would it go from Texas to Tennessee. Seems pointless. Oh well. I’m sure it will still be here tomorrow.
 

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Is this normal? I live in California. Why would it go from Texas to Tennessee. Seems pointless. Oh well. I’m sure it will still be here tomorrow.

They have to pass thru the main hub in Memphis to get routed to California. I work in the airline industry and both cargo and passenger flights mostly have to pass thru a hub airport. This is one of the big reasons it’s hard/expensive to get direct flights unless your departing or arriving at a hub.
 
Seems like our phones are coming from all over the place. The last two years I've ordered through AT&T and the phone was shipped FedEx out of Fort Worth. This year I ordered through AT&T again and the phone is being shipped UPS out of Kentucky
I had Fort Worth and usually do every year
 
Is this normal? I live in California. Why would it go from Texas to Tennessee. Seems pointless. Oh well. I’m sure it will still be here tomorrow.

If there's not enough direct packages flying from DFW to Cali at a particular time (like in your case) then West Coast packages will be routed to a hub in Memphis where more freight can be collected and filling planes to the brim before being dispatched to save the $$$.
 
I’ve always had UPS deliver my Apple stuff, whether ordered through AT&T or Apple, or even Best Buy, with signature required. This time it's FedEx which doesn’t require a signature. We have people in my small town who follow the delivery trucks and packages disappear off porches really fast. I’m going to be on a vigilant lookout for that FedEx truck all day tomorrow.
 
I didn't get my shipping notification until about an hour ago. Mine was shipped overnight by Fed Ex. Picked up in Memphis, delivery tomorrow by 3. I got the 64 gb Space Grey 8+.
 
Good luck everyone!! Hope the rest of you get your tracking numbers late tonight. 3 years ago I didn't get my tracking number til 2am Friday of launch day. Had my phone by 11am.
 
Is this normal? I live in California. Why would it go from Texas to Tennessee. Seems pointless. Oh well. I’m sure it will still be here tomorrow.
nearly everything fedex ships cross country goes through their Mephis hub. I've been there at night for the arrivals, sort and take offs, it's like a military operation every single night.
 
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My shipping info says

Ontario, CA, United States 09/21/2017 9:36 A.M. Origin Scan
Ontario, CA, United States 09/20/2017 6:00 A.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
United States 09/21/2017 11:18 P.M. (ET) Order Processed: Ready for UPS

Scheduled Delivery:

Monday, 09/25/2017 , By End of Day

But my Apple store app says delivery on the 22nd....

We'll see what happens over night
 
My shipping info says

Ontario, CA, United States 09/21/2017 9:36 A.M. Origin Scan
Ontario, CA, United States 09/20/2017 6:00 A.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
United States 09/21/2017 11:18 P.M. (ET) Order Processed: Ready for UPS

Scheduled Delivery:

Monday, 09/25/2017 , By End of Day

But my Apple store app says delivery on the 22nd....

We'll see what happens over night

Waiting til Monday when thousands will unbox today is a real kik in the groin. But you'll survive.
 
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