Carrier AT&T Pre-Order and Dispatch Thread

[clerkpalmer]

Order placed at 350 am. Literally kicked me out of the cue and site for 50 minutes. Terribly frustrating.

Says delivers by Nov 3. Confirmation received and cc charged for taxes. Fingers crossed. What a nightmare. Have a T-Mobile from apple.com at full price as a backup with 2 to 3 weeks shipping.

 

[FrankenBakon]

I've been ordering through AT&T for a while I placed my order at 25 minutes after 3 and it still says guaranteed for 11/3!!

Where do you see guaranteed? Everything I see has “*date subject to change”

 

[WashCaps16]

Quite a bit of in-store pickups still available on Apple.com. Perhaps the demand won't be as high for this phone.

Where?

 

[Sjames8689]

So it seems like the AT&T upgrade servers have been down since pre-orders went live

I still can’t even log in. Been trying since before preorders went live. Att app not working. Apple store app not letting me preorder either.

 

[clerkpalmer]

I still can’t even log in. Been trying since before preorders went live. Att app not working. Apple store app not letting me preorder either.

I feel your pain. Everything is shut down. Took 50 minutes to break through.

 

[HRodMusic]

I just ordered my silver one 64gb for nov 3 delivery and 64 space gray for nov 3-10 delivery.

 

[trek360]

I did, but don’t get me wrong they both say processing

Hmmmmmm curious....still would guess ATT won't verify apple's ping for carrier status. But maybe you'll get two phones!
Keep us posted.

 

[AppleDior31]

Odd, I don’t see a cancel button. Just my order status.

Same here. No cancellation button. The email is different from the email someone here just posted.

 

[stiltwalker]

Hmmmmmm curious....still would guess ATT won't verify apple's ping for carrier status. But maybe you'll get two phones!
Keep us posted.

I got two phones...song in my head now.

 

[Manonfire34]

I got two phones

on the same phone number?

 

[Sjames8689]

I feel your pain. Everything is shut down. Took 50 minutes to break through.

I finally got through on the att app. 2 silver both Nov. 3 delivery dates.

 

[stiltwalker]

on the same phone number?

Lol. Sorry hit edit after realizing emojis dont show up.

 

[clerkpalmer]

I finally got through on the att app. 2 silver both Nov. 3 delivery dates.

I think so many people got shut out that these lasted longer than expected. Congrats. We will see.

 

[tellemfred]

Update: Just got the “good to go” email about 2 1/2 hours after ordering for 1 of my orders, as well as a text. Email says taxes are charged when the item ships. So that answers my question.

Still waiting on the emai for my 2nd order.

 

[Oridus]

I finally got mine ordered, but looking at the confirmation email, it looks like it knocked me off of AT&T Next every year and onto the every other year plan. Is this something AT&T will let me fix later or am I screwed for next year?

Within 14 days of you activating your phone you should be able to.

 

[Steve686]

Update: Just got the “good to go” email about 2 1/2 hours after ordering for 1 of my orders, as well as a text. Email says taxes are charged when the item ships. So that answers my question.

Still waiting on the emai for my 2nd order.

Have you checked your card's account online to see if the tax was deducted or put on hold. Mine was deducted/pre-autorized immediately from my checking account.

Also, what was your exact order time?

I ended up being 03:07:01 est.

 

[MTShipp]

At 3:00a EDT, I connected to att.com and had an 8 minute que wait. At 3:08 it logged in and the X was not visible for me as an upgrade option. Heart sank. Kept searching and it showed up. Ordered space grey 256 and received Nov 3rd delivery emails. Thank you email at 3:12, second order status email at 3:24. Unless they cancel on me, I’m good!

I’ll add, at the same time I was trying the Apple Store app on my iPad. It didn’t come up until 3:20, so that was a fail and glad I went direct to att.com.

 

[Denny.hixson]

Ordered the iPhone X right at 1:57am CST, 256GB space gray, expected delivery date 11/3/17. Confirmation email @ 1:57am CST, 2nd confirmation email @ 4:32am CST, so I should be good!!

 

[andymodem]

Couldn't get an order through at 0300-0400 so i just gave up. Woke up at 0530 to get ready for work and thought I'd give AT&T a try, and my 64GB Silver iPhone X delivers Nov 3! I was shocked to say the least!

 

[Denny.hixson]

Just checked ATT's site...

64GB space grey delivery date Nov2 -10
64GB silver delivery date Nov3
256GB space grey delivery date Dec1 -15
256GB silver delivery date Nov3

 

[AppleDior31]

Ordered the iPhone X right at 1:57am CST, 256GB space gray, expected delivery date 11/3/17. Confirmation email @ 1:57am CST, 2nd confirmation email @ 4:32am CST, so I should be good!!

Were the two emails different? I only got one email so far.

 

[Manonfire34]

just got off chat with Att...mentioned I ordered two x's on the same phone number. one through apple and one through Att. he said the orders wouldn't be canceled but I should cancel one of them since I could potentially be charged two next installment plans.

 

[Denny.hixson]

Where the two emails different? I only got one email so far.

Yes, 2 different emails. 1st was "we have your order"... and the 2nd was "We are good to go, here are the details...."

 

[tellemfred]

Have you checked your card's account online to see if the tax was deducted or put on hold. Mine was deducted/pre-autorized immediately from my checking account.

Also, what was your exact order time?

I ended up being 03:07:01 est.

No holds or deductions for tax on my account, but I never was prompted to enter payment information when ordering, so I'm not sure if they have a card on file, or will just bill my bank account I have linked for monthly payments? I'll look into that soon. Perhaps I'll have to call them later this afternoon. But the 2nd email clearly states "Total due" amounts will be charged to your debit/credit card when items are shipped.

My exact order times were 2:54 and 2:57 ET.

 

[stiltwalker]

Just checked ATT's site...

64GB space grey delivery date Nov2 -10
64GB silver delivery date Nov3
256GB space grey delivery date Dec1 -15
256GB silver delivery date Nov3

Saying Dec 11 on apple store for att versions but nov 3 pickup still available everywhere for sprint versions. Im in Atlanta area.