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Carrier AT&T Pre-Order and Dispatch Thread
- Thread starter stuey12345
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My Silver 256gb, ordered 10/27/2017 at 3:29:13 a.m. ET, just changed to Preparing to Ship.
FWIW, I’m in the Los Angeles area. Still waiting on two more Silver 256gb ordered a few minutes after this one.
FWIW, I’m in the Los Angeles area. Still waiting on two more Silver 256gb ordered a few minutes after this one.
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Does anyone know why the shipping windows on the AT&T site keep moving up but the shipping window on my order never has?
I got a text message on the first day saying it’s preparing to ship, but online it’s still,says in progress
Ours just went to preparing to ship and cancel option is gone. Silver 256gb and ordered close to 4am EST on att. Yay!!
How are later order confirmations for 256 silvers getting preparing to ship statues before mine. 3:07 am est here. Wow att
Haha! It seems like the silver 256 is getting lots of love, but unfortunately mine hasn’t budged!
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its coming...just relax, as long as u have 11/3..i wouldn't worry at all
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always have
Well I got an updated email with a new shipping date but the window is still not Nov 2-10. Calling e-Comm again now to verify that they are still honoring my full reinstatement.
Was it just a regular agent in E-Com that gave you this reinstatement? They keep telling me they can't move my new order up to Nov. 3 even though they canceled the original.
I ordered 1 iPhone X from Apple with 11/3 delivery and 1 iPhone X from AT&T.
With the same date for delivery. My Apple order has showed up in UPS My choice.
Has anyone had there AT&T iPhone X showed up on UPS or FedEx?
I have not oredered from AT&T in a few years. I don’t remember if they use fedex or ups.
With the same date for delivery. My Apple order has showed up in UPS My choice.
Has anyone had there AT&T iPhone X showed up on UPS or FedEx?
I have not oredered from AT&T in a few years. I don’t remember if they use fedex or ups.
They have always shipped FedEx for me. I believe that when at&t ships they ship with phones already in the US so it probably won't show up on FedEx or ups till midweek where as Apple ships from china which I would think is why people already have tracking.
Update: *6737# has changed to back order status. In years passed this was the indication just before shipping information was provided.
Still shows “Preparing to Ship” on ATT.com
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This is true. Our ATT ordered phones are already here in the US at ATT distribution. They will start applying tracking numbers to them soon, usually 1 day or next day shipping. Apple orders ship direct from China.
I suggest going into a store location and having a rep there call the e-Comm department on the phone while you're in the store. They will ask the phone rep for their Employee ID and make sure that a supervisor/manager approves the override. You just have to know to ask.
ordered 2 256gb iPhone x silver phones, the one I ordered 4 minutes later than the first just switched to preparing to ship ... really not sure what the method is for this .. hopefully the phone I ordered earlier switches to preparing to ship soon.
Thank you. I was thinking fedex but i have not got a iphone from att since the iphone6
Is the back order text a good sign? Still seeing "In progress" on the check my order site
That sounds so contradictory, at least to me. Why would one need to go to a retail location to resolve an e-commerce problem? Did your delivery date actually change with that? If so good but the process sounds strange.
It's not contradictory. My suggestion is simply because you need backup in these situations. AT&T is deliberately giving customers the run-around and having an employee that knows to ask the right questions is helpful.
My delivery date did change and I'm expecting another change after the one I received.