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Hallelujah!

I called AT&T customer service today, thinking I might be able to escalate up to some type of manager, but I didn't even have to do that. I explained to the rep about the chat that I had last night, she looked up my account, confirmed that I am indeed on backorder, canceled it immediately and my upgrade eligibility was restored instantly. Checked my local Apple Store, they have the 128 GB iPhone 6+ space gray in stock, ordered it and am waiting for the email telling me to come and pick it up.

Never, ever, ever doing AT&T pre-order again. Although I will say that the person I spoke to today was fantastic.
 
No what I did was buy it full retail and returned it the second I bought it and had them do a new transaction with a NEXT 12 plan. Somebody had mentioned something about a lag time for restock which may be the case and I don't know if they gave me a different phone then what was tied to my original retail order but I left with a phone on NEXT and ultimately paid the $57 or so in sales tax. If you have the funds to temporarily purchase for retail (it'll take 3-5 days for the money to go back in to your account) I had success doing it this way.

bought a 64gb SG + this morning.

Yeah that's what I thought. Unfortunately I don't quite have the funds necessary to buy the 128 GB version I'm wanting. Oh well... guess I'll have to wait to see if mine ships (doubtful since I placed my order at 9:00 AM CST and have had a estimate range of 10/31 to 11/11 the whole time). Or I may luck out and find one at my local AT&T store sometime this week.
 
I'd expect more messages from people who got tracking. I have a feeling this Monday shipment is gonna be light and most of us will miss out on it again.
 
No what I did was buy it full retail and returned it the second I bought it and had them do a new transaction with a NEXT 12 plan. Somebody had mentioned something about a lag time for restock which may be the case and I don't know if they gave me a different phone then what was tied to my original retail order but I left with a phone on NEXT and ultimately paid the $57 or so in sales tax. If you have the funds to temporarily purchase for retail (it'll take 3-5 days for the money to go back in to your account) I had success doing it this way.

bought a 64gb SG + this morning.

You have to cancel your AT&T order before you order on Apple, buy it full retail, and when you go in and they scan your email make sure you tell them what you want to do BEFORE they sell you the phone and open the box. it makes it easier on them and they can still sell it to someone else as unopened/brand new. Also, this method may be contingent on them having 2 of your model in stock as I don't believe the sold me the same device. The online order/pickup sticker was not on the box I left with.



How did you order full retail? I only see ordering through a carrier
 
If you signed up for a two-year commitment, why did you have to pay $649?



I just found stock at a local Apple store, too. I canceled my pre-order online and my line was eligible for the upgrade again within a few minutes. I'm picking up my Gold 64GB Plus today. Can't believe what a mess AT&T made of this.

I'm guessing because I'm a year into a previous two year contract.
 
Hi everyone,
Just wanted to let you all know that I am back from the apple store and I highly suggest you all do the same thing. I cancelled my bulls**** AT&T order this morning at 7:00 sharp and quickly reserved my 6+ SG 64gb at an apple store an hour away. Got there at 9:00 and was the 1st in line for pick ups. There was a pretty long line to get into the store as a regular customer and they weren't letting them in until 10:00.

Got in, got out and best of all....I'm not waiting on the nonsense of AT&T anymore!

GO DO THIS IF YOU CAN!!!!

Do you think they updated their inventory around then? I am hour away from mine too and I woild do the drive if I could find it in stock.
 
Next in Apple Store

If the Apple Store has available inventory can you go in and get one on the ATT Next program and just pay the taxes?
 
Update over weekend?

Do you think the orders will continue to update and be assigned numbers over the weekend? Or will they stay the same until Monday?
 
12:25 EST my iphone 6 plus SG 64g was shipped from Fort Worth Texas and will arrive Monday. I'm a premier customer and ordered with NEXT. My pre order email confirmation came through at 2:52 AM EST which was a little before the pre order launch was supposed to begin. My I was getting frustrated and called the 877 number when I saw someone called and it no longer said back ordered for them. Same for me now, and I have a tracking number through FedEx on the att.com site. Not even an hour ago the premier order status site showed no changes. My last update for shopping date was Monday I think for 10/2-10/13
 
How did you order full retail? I only see ordering through a carrier

When you order on apple.com it'll ask if you want to upgrade your line on an AT&T account for a 2 year agreement or NEXT. You have to choose 2 year agreement. It'll check and say you are only eligible for an upgrade at full retail. At checkout my phone was $850 plus tax.
 
just cancelled my pre order.. on the left hand side it said: "SHIPPING OUT IN 28-35 BUSINESS DAYS" when my ship date was 10/2 from the status page. Unreal.

Good luck guys, I'm going to the Apple Store as they have stock.

NEVER AGAIN will I order from AT&T
 
12:25 EST my iphone 6 plus SG 64g was shipped from Fort Worth Texas and will arrive Monday. I'm a premier customer and ordered with NEXT. My pre order email confirmation came through at 2:52 AM EST which was a little before the pre order launch was supposed to begin. My I was getting frustrated and called the 877 number when I saw someone called and it no longer said back ordered for them. Same for me now, and I have a tracking number through FedEx on the att.com site. Not even an hour ago the premier order status site showed no changes. My last update for shopping date was Monday I think for 10/2-10/13

YES!!!! Same phone as me, my order was in before launch too. COME ON TRACKING!!!!
 
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