i Don't know is this true about the iPhone 6 plus gold 64Gb i order, if it is someone tell me if not what should i do.
Elizabeth: Hello, thank you for chatting with AT&T today. I see that you have a question regarding the details of an order. Is that correct?
judith Bailey : Hello, Yes
Elizabeth: I will be more than happy to assist you with that, Judith. May I have your order number?
judith Bailey :Order Number
Elizabeth: In order to protect your privacy, may I please have the First Name, Last Name, and the last four digits of the Social Security Number associated with this account?
judith Bailey :Gave Name And social Security
Elizabeth: Thanks. Can you also provide me with the full billing address, including street, city, and zip code?
judith Bailey : My Address
Elizabeth: Thank you.
Elizabeth: How may I assist you Judith?
Elizabeth: I haven't heard from you in a few minutes. Would you like to continue chatting?
judith Bailey : i have a couple of Questions about my order status, I was wondering do i still have a iPhone 6 Plus coming to my house or not, Also is there any chance i can cancel the order, And did At&t Take the money from my account for the preorder
Elizabeth: Yes you do still have the IPhone 6 pending shipment.
Elizabeth: The money gets put on hold until the device is shipped. When the device is shipped then the money does get took in out the account.
Elizabeth: I would not be able to say for certain if the order can be cancelled until trying to cancel the order. Once the order is cancelled it cannot be undone. Are you certain you want to cancel the order at this time?
Elizabeth: I haven't heard from you in a few minutes. Would you like to continue chatting?
Elizabeth: I havent heard from you in several minutes. Due to inactivity, I will soon be closing the chat session.
judith Bailey : sorry, i didn't want to cancel the order because i know i really want the product. is there any chance that you can see if its at the wearhouse or not?
Elizabeth: I show that the device you ordered, IPhone 6 Gold will ship in 14-21 business days
judith Bailey : ok. so that would come between 10/2 and 10/13
Elizabeth: Correct but the device may be shipped before that. You will receive an e-mail when the deceives starts to ship.
judith Bailey : do think that might ship by monday or sometime next week
Elizabeth: I haven't heard from you in a few minutes. Would you like to continue chatting?
Elizabeth: I have no specific time the device will ship. That is why we provide a time frame from 14-21 business days
judith Bailey : ok thank you for the help.
Elizabeth: What else can I help you with while you are online today?
judith Bailey : that was it
Elizabeth: Thank you for chatting with AT&T today. It has been a pleasure assisting you. Please come back and chat with us again if you need help in the future. We appreciate your business. You may click the Close button in the chat window to close this chat.
Elizabeth: Hello, thank you for chatting with AT&T today. I see that you have a question regarding the details of an order. Is that correct?
judith Bailey : Hello, Yes
Elizabeth: I will be more than happy to assist you with that, Judith. May I have your order number?
judith Bailey :Order Number
Elizabeth: In order to protect your privacy, may I please have the First Name, Last Name, and the last four digits of the Social Security Number associated with this account?
judith Bailey :Gave Name And social Security
Elizabeth: Thanks. Can you also provide me with the full billing address, including street, city, and zip code?
judith Bailey : My Address
Elizabeth: Thank you.
Elizabeth: How may I assist you Judith?
Elizabeth: I haven't heard from you in a few minutes. Would you like to continue chatting?
judith Bailey : i have a couple of Questions about my order status, I was wondering do i still have a iPhone 6 Plus coming to my house or not, Also is there any chance i can cancel the order, And did At&t Take the money from my account for the preorder
Elizabeth: Yes you do still have the IPhone 6 pending shipment.
Elizabeth: The money gets put on hold until the device is shipped. When the device is shipped then the money does get took in out the account.
Elizabeth: I would not be able to say for certain if the order can be cancelled until trying to cancel the order. Once the order is cancelled it cannot be undone. Are you certain you want to cancel the order at this time?
Elizabeth: I haven't heard from you in a few minutes. Would you like to continue chatting?
Elizabeth: I havent heard from you in several minutes. Due to inactivity, I will soon be closing the chat session.
judith Bailey : sorry, i didn't want to cancel the order because i know i really want the product. is there any chance that you can see if its at the wearhouse or not?
Elizabeth: I show that the device you ordered, IPhone 6 Gold will ship in 14-21 business days
judith Bailey : ok. so that would come between 10/2 and 10/13
Elizabeth: Correct but the device may be shipped before that. You will receive an e-mail when the deceives starts to ship.
judith Bailey : do think that might ship by monday or sometime next week
Elizabeth: I haven't heard from you in a few minutes. Would you like to continue chatting?
Elizabeth: I have no specific time the device will ship. That is why we provide a time frame from 14-21 business days
judith Bailey : ok thank you for the help.
Elizabeth: What else can I help you with while you are online today?
judith Bailey : that was it
Elizabeth: Thank you for chatting with AT&T today. It has been a pleasure assisting you. Please come back and chat with us again if you need help in the future. We appreciate your business. You may click the Close button in the chat window to close this chat.
