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I called the premiere number today spoke to lady and explained my situation of how I was informed I couldn't cancel my order as of yesterday and I too ordered the 6 plus with a shipping window of 10/2 to 10/13 I was calm as I could and explained that it's unacceptable that i can't buy a phone in stores if I wanted the regular 6, since my phone is in a warehouse ready to ship supposedly aka pending shipping... She understood and just said I felt there was no reason I should have to pay the silly $40 activation upgrade fee... She was very helpful and stated it shouldn't be an issue but made a case and stated her manager would call tomorrow or Monday. I thanked her for her time and wished her the best through this mess!

Spoke to the Premier rep for over 2 HOURS tonight and couldn't get anything out of them. The $40 "upgrade fee" is silly to begin with and I've never had a problem having it waived before. Tried to complain (very courteously) that I was told an earlier date for my 6+, and the fact that my wife was without a phone all day because the "activation" turned off service on her old phone, but never kicked in on the 6 until an hour into the call.
 
Is this a new phone, or do you currently use AT&T. IF you don't use them right now, fight it.

Upgrade line. Current customer. I upgraded via the next plan. Even if you received your phone, you should check your eligibility date, your contract probably started on the 12 too.
 
Upgrade line. Current customer. I upgraded via the next plan. Even if you received your phone, you should check your eligibility date, your contract probably started on the 12 too.

OH, it did.. but I have a phone.. so I'm not really mad.
 
Initially I ordered the plus, cancelled and ordered the 6 late Wed and was given a date 0f 9-26 to Oct 3. I used the app this evening and shows that it shipped. The desktop did not update till a few minutes ago so I believe the app is the most current information. Ironically the reference number is not my phone number or order number as some has suggested earlier!

Tracking number 5119XXXXXXXXXXX
Weight 2 lbs / 0.91 kgs
Total pieces 1
Purchase order number XXXXXXXXXXX
Shipper reference 0000XXXXXXXXXXXXXXXXXX
Special handling section Deliver Weekd

Where do you look up the order status on the myAT&T app? I can't find it anywhere.
 
I got my 6 Plus from Apple. My wife tried it and ended up getting the 6 and we cancelled her 6 Plus pre-order at the ATT Store. The 6 Plus was just too big for her liking. So ask is good. Best of luck to you all!
 
Was anyone able to purchase their iphone 6 through Apple's website using the NEXT program, if eligible? It's saying I'm eligible, but that I cannot do it through the website - that you have to go through AT&T? Despite THREE apple CS reps telling me I could??

Anyone??
 
do you guys think we can get some update flight information out of these next 5 flights from http://flightaware.com/live/iphone that are flying in tonight? its been 2 days since a round of tracking numbers.....im scheduled for 10-2 like everyone else
i think those planes are carrying phones for those with tracking nimbers on their accounts already that have not been scanned in. Let's pray for the next flights out to anchorage.
 
well try this tomorrow , I called every store with in 50 miles toady and they were all out of stock but hopefully tomorrow they will get more .

The stores will continue to get shipments, even as we speak they are getting new stock. If your order is definitely backordered and not in the shipping warehouse (just call and ask if you can cancel and see what they say), and if it is definitely not coming anytime soon, well, then get in your car and find a store! LOL! Call a few and see what time they close tonight, if they have 6's in stock, and see what happens. Might be worth driving a bit out of your way if there's another store that has the 6's. I didn't cancel my preorder until I was in the store activating my new phone, just to be sure I had my new phone, so you won't lose anything if you try finding it in a store first.
 
i think those planes are carrying phones for those with tracking nimbers on their accounts already that have not been scanned in. Let's pray for the next flights out to anchorage.

I would assume these are probably for the customers that are getting the Monday delivery estimate. I know with the iP5, I was able to reference find my phone after the Departure Scan in China and discovered the FlightAware tracking. I don't think I got an actual email with tracking until Anchorage.
 
Got my iPhone 6 Plus on launch day

So it happens that I decided to go to the Apple store in the mall after work to check out the new iPhones. I already preordered gold 6 plus (64) form ATT around 3:20 am on 9/12 and my shipping date was bumped up from 11/9-11/27 to 10/2-10/13 however I still pissed off. So I arrive at the store and I find people in line and I spoke to one of the Apple guys and she said to stand in the line and wait for them to check for me for available phones. It turns out that they had all sizes and all colors when the ATT store told me "We don't have it and no one in town has it". So I ended up reserving a gold 6 Plus (128) and canceling my preorder with ATT. I got my new iPhone 6 plus on launch day walking into the Apple store at 5 pm:). Again lesson learned. DO NOT PREORDER FROM ATT EVER AGAIN.
 
I would assume these are probably for the customers that are getting the Monday delivery estimate. I know with the iP5, I was able to reference find my phone after the Departure Scan in China and discovered the FlightAware tracking. I don't think I got an actual email with tracking until Anchorage.


i'm 10/2-10/13 and no information ever after my confirmation emails. i do however remember when i preordered my 4s, the package showed up and the website said "backordered" lol
 
Ordered iPhone 6 128gb SG AT&T on 9/12 early morning and just got shipping notification. Will be here Monday. Can't wait for Monday! Did not have anything except order conf until 9pm mountain time.

Original shipping quote: 10/13-10/31
 
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Ordered iPhone 6 128gb SG AT&T on 9/12 early morning and just got shipping notification. Will be here Monday. Can't wait for Monday! Did not have anything except order conf until 9pm mountain time.

What time did you put your order in? That's the exact phone I ordered and was told by a premier rep was supposedly on back order. What ship dates had they been quoting you?
 
What time did you put your order in? That's the exact phone I ordered and was told by a premier rep was supposedly on back order. What ship dates had they been quoting you?

Ordered at 8am mountain time at the local AT&T store bc the shipping situation where I live is screwed up and only shipping to poboxes not home address and ups/fedex won't ship to poboxes. I was orig quoted 9/19 delivery but am not upset about getting it Monday. Reading this thred made me more stressed than anything else in the ordering process.
 
Ordered at 8am mountain time at the local AT&T store bc the shipping situation where I live is screwed up and only shipping to poboxes not home address and ups/fedex won't ship to poboxes. I was orig quoted 9/19 delivery but am not upset about getting it Monday. Reading this thred made me more stressed than anything else in the ordering process.

I agree...getting it on 3 days later is not terrible when you're quoted dates like that. I'm still anxiously awaiting some update but my account hasn't budged in 3 days and I have no faith in these AT&T idiots. Did you get an email or just noticed a update in your order status page?
 
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