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How long once ATT cancels your order that your number is back eligible for an upgrade?

My 6+ sg 16gb was sitting there in the 10/13-10/22 window. I look at my local Apple store (MD) and they have them in stock, available for pickup today. So I call ATT and cancel my preorder, was told it is instant, and an hour later it says I'm still not eligible for an upgrade.

it should be instant, you should call back asap and get it back before the stock at apple store finishes.
 
How long once ATT cancels your order that your number is back eligible for an upgrade?

My 6+ sg 16gb was sitting there in the 10/13-10/22 window. I look at my local Apple store (MD) and they have them in stock, available for pickup today. So I call ATT and cancel my preorder, was told it is instant, and an hour later it says I'm still not eligible for an upgrade.


Technically, they say 3-5 days but that's them covering their butt... its usually almost instant.

Call them back and figure it out.
 
Ordered a 64g SG Plus through Premier at 3:07am on 9/12. Shipping was 7-14 days per confirmation email at 4:28am, then slipped to 11/9-11/27, and back up to 10/2-10/13 four days ago, no movement since.

Held out hope for a lucky shipment or at least a shipping confirmation yesterday and today, but no movement and pending charges were removed.

I found a 64G SG + at Roosevelt Field mall here in NY, canceled my ATT order, and three minutes later I was able to confirm my Apple order for store pickup today. :D

They're out there people, keep on looking!! Thanks for keeping me entertained this week and good luck!
 
I pre-ordered a 6+ 128gb space grey. AT&T opened ordering a little early and had my email confirmation by 11:54pm PST on the 11th. Mine still says shipping between 10/2 and 10/13. First time in years I will not have a phone on launch date- They screwed a lot of folks on this one.

No BS guys...like a few others, I just got an email last night about 4:30am. FEDEX shows that it's going to be delivered some time Monday (9/22). Read and checked in about 15 times. If it's accurate, why has AT&T put a lot of us through such hell??!! 6+ 128gb space grey
 
Ordered a 64g SG Plus through Premier at 3:07am on 9/12. Shipping was 7-14 days per confirmation email at 4:28am, then slipped to 11/9-11/27, and back up to 10/2-10/13 four days ago, no movement since.

Held out hope for a lucky shipment or at least a shipping confirmation yesterday and today, but no movement and pending charges were removed.

I found a 64G SG + at Roosevelt Field mall here in NY, canceled my ATT order, and three minutes later I was able to confirm my Apple order for store pickup today. :D

They're out there people, keep on looking!! Thanks for keeping me entertained this week and good luck!


NEXT or a normal 2 yr line with the $40 fee?
 
How long once ATT cancels your order that your number is back eligible for an upgrade?

My 6+ sg 16gb was sitting there in the 10/13-10/22 window. I look at my local Apple store (MD) and they have them in stock, available for pickup today. So I call ATT and cancel my preorder, was told it is instant, and an hour later it says I'm still not eligible for an upgrade.

I was in a BestBuy yesterday morning and I canceled one I placed online and it was in effect in within 10minutes. However, I tried to cancel another one I did in store a few minutes later and it took forever. It was one I preordered in store, I had to go all the way back to the store to cancel it and even then it took an hour because the system would not show that I was eligible.
 
I'm in the same as most of you with a ship date 10/2-10/13 for my 64gb SG IP+. Today I found the same module available for pick up at my local apple store. I tried canceling my preorder to get my next eligibility back but I got an email saying to was unsuccessful and the premier department is closed today :mad:

I'm hoping that being unable to cancel means by order shipped and will come some time next week.

I didn't know apple doesn't process next orders, wouldve sucked to cancel my preoder and not being able to buy one currently available

I think that's exactly what it means since a lot of others were able to cancel and immediately get eligibility again. When I spoke to csr this morning attempting to cancel, she said that could possibly be the reason but she's not sure so I should wait if or when phone comes in.
 
I went to ATT store about 20 minutes after opening. They sold out of 6 Plus after the first 50 were gone.

Left and went to Best Buy Mobile. They had it. Told the guy I wanted it. Dialed 611 to cancel my pre-order. ATT rep was surprised BB had it. She cancelled my order and reversed my upgrade.

30 minutes later I leave store with my phone. Though I did change from Gold to Space Grey.

Now..........I may have made a mistake. This thing is freaking HUGE. Already thinking of returning later for a downsize.

I wish we could have held these things BEFORE ordering and buying.

I was in a best buy and saw one compared to a 4.7 and I canceled my plus order and got the 4.7. The + looks nice, it was just awkward to hold and impossible to use one handed.
 
i have a shipping date for 10/2-10/13 and i just checked with apple and they have plenty of 6+ in stock. So tempted to cancel my oreder just dont know if i want to gamble my spot.
 
All the Apple stores in Arizona are out of stock on ALL Iphone 6+. However, those lucky enough to live in California should check the Apple site. Apparently you can pick up many Iphone 6+ models there. I've thought about driving to California just to get one..
 
i have a shipping date for 10/2-10/13 and i just checked with apple and they have plenty of 6+ in stock. So tempted to cancel my oreder just dont know if i want to gamble my spot.

does your status say preparing to ship? there's some in stock around where i live too but att chat said they can't cancel my order at this stage. they are waiting for more shipment. my credit card will be charged once it ships.
 
All the Apple stores in Arizona are out of stock on ALL Iphone 6+. However, those lucky enough to live in California should check the Apple site. Apparently you can pick up many Iphone 6+ models there. I've thought about driving to California just to get one..

Yeah i just checked and there available here in Sacramento CA
 
I'm going to head to my local AT&T store...

1) to see how big the plus is and if it will work for me; I'm sure it will.

2) To talk to them about this whole next thing and see if Apple can do it, or if i can get it at Apple and then have AT&T credit my bill for the phone or something.

I'll be sure to update here with what they say.
 
same here!! delivery monday to NYC 6+ 128GB gold

seems like they are shipping certain phones...i've seen alot of 128gig iphone +'s being shipped for monday....sucks that my 64gig iphone plus isn't shipping

Like most here, I would agree that pre-orders should get the priority, otherwise what's the point. All things being equal, I would have rather stood in line for a fair chance.

However, I heard our local AT&T stores in my area (and many across US) got no stock of the plus models. That would have been an equally disappointing!! Here's to hoping that shipping times continue shrinking...
 
Just canceled my ATT and ordered a plus for pi/u at apple store. Heres to hoping that apple stores stock is accurate...
 
Earlier this morning I noticed that my local apple store had the ip6 in stock and available for pickup. I thought, why not cancel my AT&T premier order (ETA of 10/13-10/31) and order directly through apple.com?

Long story short: I have my 64gb iphone! I suggest everyone at least TRY to do a local pickup before waiting on AT&T!
 
i guess this is why premier order's can't be canceled:

We're sorry, but because we begin processing your order as soon as we receive it, you can't change or cancel an order placed on the AT&T Premier website. However, after placing your order online or over the phone, you can:

-Refuse the delivery of your shipment.

-Return the purchase using the return label and instructions that are included in your welcome kit. For details, read our Wireless Return Policy.


sucks!
 
does your status say preparing to ship? there's some in stock around where i live too but att chat said they can't cancel my order at this stage. they are waiting for more shipment. my credit card will be charged once it ships.

Yes my status is preparing for shipment, i called att and the rep said i can cancel my order because it has not shipped.
 
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