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Thought I'd put this here for perspective. This is a random post from the iPhone 4s pre order. It's funny because the trend in issues lines up almost perfectly with how they appear in this thread.


"So my wife finally got through on the Premier phone line.

According to them, the order never went through. Even though I received a confirmation e-mail, with a confirmation number, which does lead to a status page, they say it's not valid, and she has no phone reserved for delivery.

Once more, never ordering from AT&T again. I'm calling again in the morning anyway for a last ditch effort to solve this, but as of now it's looking like I'm lining up at the Apple Store for her phone... after getting up at 2:30 last week for a pre-order and getting a confirmation..."
 
everyone who is experiencing "9/17-9/18" to "Pending Confirmation" is going to be just fine, I know att has screwed us all but they can't go as far as pushing you guys back, come on.
 
So um...all these people commenting they ordered on ATT before midnight...how? I logged in and there was a countdown timer till midnight. At around 3:05est the doors opened and I could make a purchase (due to heavy traffic). I was on the site well before midnight and couldn't do anything...so how did so many people on this board get there's between 11:45-11:59 PST on September 11th? (-_-)
 
Will iphone 6 and plus be available on 19th at ATT store?

I definitely wouldn't try and go to an AT&T store to get the 6 or 6+... Your best bet is to try Apple Store on the 19th. AT&T store will be in short supply.
 
Maybe the people who ordered before the actual 3am time frame and snuck into sites early are getting bumped as the pre order wasnt supposed to start legally till 3am
They can't "punish" people because their site let them in. One of the carriers had to break street date first then the others followed. As a company they really can't "punish" that would be terrible business. Now if someone hacked the website to get in thats a legal issue but people who simply logged on and placed an order is totally different.
Also the use of "legally" is wrong here. Theres no law its just a handshake deal between apple and retail stores.
 
Oh please! We didn't sneak anywhere. Just like millions of others,we were trying to order just like you. And we did it illegally? And you make this absurd statement that we are getting bumped. Do you need attention that badly? Stop trolling.



Maybe the people who ordered before the actual 3am time frame and snuck into sites early are getting bumped as the pre order wasnt supposed to start legally till 3am
 
Yeah, I ordered the 6 plus 64g space grey. Previous to this morning, my expected ship dates where 11/9/2014 - 11/27/2014 at the AT&T site as well as the premier order status page. I had also received two texts from AT&T saying "Congrats, Confirmed, etc.". This morning, I checked the status via the Premier e-mail I had received - now it says "Pending Confirmation" for the ship date. I also logged into my account at the AT&T site - now it says "Backordered".

So I have no clue what the hell is going on with my order.
 
So um...all these people commenting they ordered on ATT before midnight...how? I logged in and there was a countdown timer till midnight. At around 3:05est the doors opened and I could make a purchase (due to heavy traffic). I was on the site well before midnight and couldn't do anything...so how did so many people on this board get there's between 11:45-11:59 PST on September 11th? (-_-)

Im in that early category and all I did was log on my account. I don't know why it let some people in and not others. I think it was just the sheer volume on the site while they were getting ready to go live.
 
So um...all these people commenting they ordered on ATT before midnight...how? I logged in and there was a countdown timer till midnight. At around 3:05est the doors opened and I could make a purchase (due to heavy traffic). I was on the site well before midnight and couldn't do anything...so how did so many people on this board get there's between 11:45-11:59 PST on September 11th? (-_-)


Around 1145a pacific the site went live and started accepting pre orders. I noticed it toggled between the countdown timer and the live screen. Either way the orders were accepted and confirmation emails were sent out. I'm thinking it was a glitch on ATT's part.
 
6+ 64gb silver

My shipment date changed from 10/13-22 to 10/2-13 this morning. I placed this order five minutes before pre-order started thru Premier.

I ordered an iphone 6 16gb silver right after and is now saying your order is being processed when before it had a ship date of 9/17-18.
 
Yeah, I ordered the 6 plus 64g space grey. Previous to this morning, my expected ship dates where 11/9/2014 - 11/27/2014 at the AT&T site as well as the premier order status page. I had also received two texts from AT&T saying "Congrats, Confirmed, etc.". This morning, I checked the status via the Premier e-mail I had received - now it says "Pending Confirmation" for the ship date. I also logged into my account at the AT&T site - now it says "Backordered".

So I have no clue what the hell is going on with my order.

It's getting a shipping label. I keep saying this, but I want everyone to be satisfied. If you sign up your address for UPS MyChoice, there is a 50% chance you will see your device!
 
Yeah, I ordered the 6 plus 64g space grey. Previous to this morning, my expected ship dates where 11/9/2014 - 11/27/2014 at the AT&T site as well as the premier order status page. I had also received two texts from AT&T saying "Congrats, Confirmed, etc.". This morning, I checked the status via the Premier e-mail I had received - now it says "Pending Confirmation" for the ship date. I also logged into my account at the AT&T site - now it says "Backordered".

So I have no clue what the hell is going on with my order.
They are just updating their systems. You'll be fine, really don't worry. This has been a stamped for them with volume and cancels and everything else. The dust is settling and by Mid week everything will be straitened out.
 
Around 1145a pacific the site went live and started accepting pre orders. I noticed it toggled between the countdown timer and the live screen. Either way the orders were accepted and confirmation emails were sent out. I'm thinking it was a glitch on ATT's part.
Thanks :)
 
Im in that early category and all I did was log on my account. I don't know why it let some people in and not others. I think it was just the sheer volume on the site while they were getting ready to go live.

Yep. I saw someone post here that they had gotten through ATT while refreshing the Apple page. I hopped over to att.com and the preorder button was there on the front page - no countdown timer, just the same page as the hour before but the preorder button was live. Completed my DHs order, then went back and did mine. No sneaking required! Oddly, I went back to att.com about an hour later and got the "it's coming" page that automatically refreshed once it was your "turn".
 
My estimated ship date on my iphone 6 changed from 9/23-10/2 to 9/17-9/18. 6+ order changed from 10/31-11/11 to 10/13-10/22

So looks like I'll at least get the 6 on launch day
 
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