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AT&T's Server Problems Continue to Cause Problems for iPhone 4 Pre-Orders

tgabe213 said:
I think I found the reason...I found a check your order status button on ATT's website and did it for *****'s n giggles. Look at that! The order that timed out this morning at 6:45 CST apparently went thru That's why I couldn't upgrade (again). :eek::mad::rolleyes::D
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So I was right :D (From hardforum)
 
I decided to take Apple up on the "reserve" option and also discovered a new Apple Store closer to me opened two weeks ago (Tacoma), so I don't have to drive 45 minutes through traffic to go pick it up.

Bottom line is today's pre-order fiasco was exactly that, a fiasco. I basically said screw it and put my guns down 12 hours after the fact and decided to go pick one up and set it up live (before I knew there was a store nearly an hour closer to me). Either way it's quite a black eye and pretty ridiculous how things worked (or didn't work) today.
 
Got through to the screen that says I am eligible for an upgrade, I then clicked continue and went back to the spinning wheel. Held my breath I hope it goes through

[EDIT] Didn't go through damnit!
 
hofnar said:
I had mine go through and Apple has charged my card, but i have yet to get a confirmation email. So I am assuming that I won't be getting it on the 24th.
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Just go to the Apple store and check your account. Look under "Order Status" within the account.

My iPhone is happily sitting there, saying it'll be delivered on the 24th. I haven't received an e-mail yet either, but in my experience sometimes that takes a day or two, even for iTunes songs.
 
cleric said:
I decided to just reserve mine since I'd be surprised if they actually get delivered on the 24th now if you pre-order.
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They'll be delivered by the 24th. If there was any reason to believe otherwise, Apple would have changed the "Delivers on" date. They wouldn't want to make the situation any worse by missing their own date.
 
anyone else still having trouble?

I've been trying to order the iphone 4 32GB since 8:45 this morning. No luck. I've tried the ATT site as well as apple.com and I keep getting error messages (e.g. P1232 on att.com). However, it seems like many people are having success ordering. Am I alone, or are many of us still out here still trying?
 
Mazeman said:
Just go to the Apple store and check your account. Look under "Order Status" within the account.

My iPhone is happily sitting there, saying it'll be delivered on the 24th. I haven't received an e-mail yet either, but in my experience sometimes that takes a day or two, even for iTunes songs.
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The order status page is currently down now though :eek:
 
Danny Mac said:
I decided to take Apple up on the "reserve" option and also discovered a new Apple Store closer to me opened two weeks ago (Tacoma), so I don't have to drive 45 minutes through traffic to go pick it up.

Bottom line is today's pre-order fiasco was exactly that, a fiasco. I basically said screw it and put my guns down 12 hours after the fact and decided to go pick one up and set it up live (before I knew there was a store nearly an hour closer to me). Either way it's quite a black eye and pretty ridiculous how things worked (or didn't work) today.
Click to expand...

I considered that option too but before I reserved I noticed it said it would end up costing 700 and so I backed out.
 
I've been trying since 2AM and still NOTHING. This is absolutely outrageous and I can't be the only one. Switching browsers doesn't help. I have been trying since minutes after the store came back online last night.

F'n weak.
 
NoleDevil said:
I've been trying to order the iphone 4 32GB since 8:45 this morning. No luck. I've tried the ATT site as well as apple.com and I keep getting error messages (e.g. P1232 on att.com). However, it seems like many people are having success ordering. Am I alone, or are many of us still out here still trying?
Click to expand...

Nope your not the only one, I'm still trying but now it gives the the option to reserve 32GB for $699 LOL because it cant check my eligibility with ATT....ahh i hope i wount have to go to the store to do it
 
I'm supposed to be taking a vacation on the 26th. I hope to god if this goes through I'll be able to get it before then or I'll be really pissed especially if it ends up shipping over my holiday.
 
Still here

Still trying to get my second phone... got one for my wife. I started at 2 am mountain time, spent an hour doing it... and have been on most of the time since I woke up. I got the reservations at the store, but I don't want to wait in line for it. STILL GOING
 
Did anyone manage to get their Apple Store confirmation email yet? I managed to get my order in an hour or so ago but I don't have the confirmation email yet....
 
LaMerVipere said:
I've been trying since 2AM and still NOTHING. This is absolutely outrageous and I can't be the only one. Switching browsers doesn't help. I have been trying since minutes after the store came back online last night.

F'n weak.
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First it was keynote now pre-order :(
 
jkester said:
Did anyone manage to get their Apple Store confirmation email yet? I managed to get my order in an hour or so ago but I don't have the confirmation email yet....
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nope. i haven't gotten an email from apple or AT&T. i've also checked my bank's website, and don't see pending purchases either.
 
If i go to apple store will they let me pre-order... My name is not primary on ATT account but i am authorized user and i am allowed to make changes to the account.....will apple be able to see that i am authorized user?
 
yiyopr said:
I managed to pre-order from the AT&T website this morning, but I never received a confirmation email? Should I be worried?

They gave me an order number, but no email. Do you think the network congestion might be interrupting their outgoing emails? Did someone pre-order from the AT&T website and got an email?
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I was up at 4am (EST) trying to order via Apple, finally I decided to order via AT&T and in 10 mins the order was complete. I printed the order confirmation at the end of the order but I am still waiting on the confirmation email. Do not anticipate it for a few days....I did log into my AT&T acct this evening to see order status and it shows my order from this morning....will just stare at that until I get confirmation.....?? Will keep you posted, please do same.
 
Whoever suggested changing your billing address on the AT&T site is a genius !!!!

As soon as i did that, i went back to apple.com and went through the process. 5 minutes later, i had the 32GB iphone 4 in my cart and was ready to check out. Add this and the one i ordered for my wife on the at&t site (apparently got it right before the cutoff), and i'm golden. Now counting the days till the 24th.
 
If I reserved to pick up at the Apple Store, and then decide i'd rather have it delivered.. how do I cancel the reservation at the Apple Store?
 
pugple said:
If I reserved to pick up at the Apple Store, and then decide i'd rather have it delivered.. how do I cancel the reservation at the Apple Store?
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Click the cancel reservation button... either on the website or in the confirmation email.
 
pugple said:
If I reserved to pick up at the Apple Store, and then decide i'd rather have it delivered.. how do I cancel the reservation at the Apple Store?
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There's a link to cancel at the bottom of the reservation email you received.
 
...

torid110 said:
Whoever suggested changing your billing address on the AT&T site is a genius !!!!

As soon as i did that, i went back to apple.com and went through the process. 5 minutes later, i had the 32GB iphone 4 in my cart and was ready to check out. Add this and the one i ordered for my wife on the at&t site (apparently got it right before the cutoff), and i'm golden. Now counting the days till the 24th.
Click to expand...

I'm glad it worked for you. I just tried it, but no dice. Oh well...
 
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