Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Sent them an email to the above address on Sat afternoon regarding the very minute slight gap and got a response in 2 minutes saying I should expect a replacement by this week. Now thats what I call awesome customer service.

Ditto here...well, maybe 15 min for me. All they requested was that I send the 'defective' Delrin piece back when I get the replacement.
 
Everyone drool :)

Just love the way it looks
silverback.jpg

silverfront.jpg
 
I got my wife's and my Atomic's. My wife got a White with a Red Cap and I got a Black with a Gunmetal Cap. First of all the packaging is great, maybe the best I have seen. The cases fit very good on both phones, no gaps or marks, both are perfect. To be honest, the white is not my color of choice but the black and gunmetal is excellent. The signal and GPS are the same as if the phone was naked. The WIFI is also unaffected. I highly recommend this case. It has absolutely no affect in the slightest on the phone's performance. Well worth the money and so far the customer service has been great. I took several pictures of each to I will post my wife's case and phone in this post and my case in another post since I took so many pictures. Here is my wife's White with Red Cap.
RedCasew-packaging.jpg

Red-WhiteCase.jpg

WhiteLogo.jpg

white-redcase3.jpg

white-redonphone.jpg

white-redonphone2.jpg
 
Here is my Black/Gunmetal. Again this case is perfect also. It looks like there is a gap in one of the photo's but I just did not have the case all the way secured, there are no fit issues and the one thing I forgot to add in my above post is that the GPS will lock almost instantly and it is 100% accurate. Again, I think this case is well worth the money and I am looking forward to them making more cap colors available. Here are my pics but the gunmetal is hard to photograph but this is the best I could do. Here you go.
Gunmetalcasew-packaging.jpg

Black-gunmetalcase.jpg

black-gunmetal3.jpg

black-gunmetalonphone2.jpg

Blackcaselogo.jpg
 
Last edited:
I emailed and emailed and emailed (and three more emails beyond that) about the fact that my case shipped without any kind of retail packaging (not a huge deal but a little irritating for the price), was slightly flawed in its pilot holes, and that my case has a thinner corner than the rest so it wobbles on flat surfaces but never got a reply. I felt compelled to open a PayPal case to get their attention before Habeeb posted the expedite email and rather than address my concerns at all I received a refund after a few days. It's a little annoying that Atomic provided zero answers to a half dozen emails but I do respect that they were willing to issue a refund.

...But still, I bought the case because I wanted to use it, not play games and end up paying nothing for a case that's functionally very annoying. To set things straight I'll be returning the case but the total absence of communication in this venture has lost me as a repeat customer.
 
'beeb: Yours is black/brushed?

Reason I ask is there's no chrome color selection. So I'm just asking for clarification of the obvious. ;)

BEEB'S is a prototype. One thing I am watching is how strong the threads are in the delrin. I have two caps, one brushed and one blue. As I have had many cases, I have taken the delrin on and off several times and find the case still to be the best one so far in all respects. However, I am careful not to just crank down on the threads as I can see that they could be stripped, with constant on and off of caps as we sometimes do. So watch tightening too much. Once stripped, I can't see any way to re-thread the material...
 
BEEB'S is a prototype. One thing I am watching is how strong the threads are in the delrin. I have two caps, one brushed and one blue. As I have had many cases, I have taken the delrin on and off several times and find the case still to be the best one so far in all respects. However, I am careful not to just crank down on the threads as I can see that they could be stripped, with constant on and off of caps as we sometimes do. So watch tightening too much. Once stripped, I can't see any way to re-thread the material...


Hmm. Interesting: I'm a "case on, case off" type 'O guy. When I'm out, it's on. When I'm at home, I usually strip my phone bare. I'd need to watch out for too much of this if I go the Atomic route.

What's the "brushed" color like? I know that's hard to describe in words -- but are we talking a brushed-like stainless steel look? Or is the brushed sort of like satin nickel in color? etc.? What say you "in words" on the brushed "color" -- maybe in comparison to something else commonplace?

I'm deciding between the Blk/Brushed or Blk/Gunmetal.

(Geez.. hate to drag a thread into an individual's color selection questionnaire -- sorry folks.)
 
Wow the packaging is EXACTLY the same as the Alumacase. interesting... anyone else notice this?
 
That's the first thing I noticed when I saw the packaging also. Just kind of odd that they'd use the same EXACT packaging.

Eh, I dont find it particularly odd really...the cases are different but essentially the same size, come with essentially the same stuff - most likely bot hof them looked for someone who made a clamshell type package in that shape and came up with the same thing

Or they could, I suppose, be the same folks - find it highly unlikely though :p
 
'beeb: Yours is black/brushed?

Reason I ask is there's no chrome color selection. So I'm just asking for clarification of the obvious. ;)

as already mentioned, this one is a prototype. They cranked out just a couple of "metallic" style bits...chrome, a copperish color etc (think UFCfighter had posted pics before he got banned). Don't know if they ever anticipate releasing them for full production...

I happen to LOVE the chrome/black with the c/f and the opening for the silver apple logo. Just a minimalist, nice looking setup to someone like me who loves chrome, but isn't always that big on color.
 
I emailed and emailed and emailed (and three more emails beyond that) about the fact that my case shipped without any kind of retail packaging (not a huge deal but a little irritating for the price), was slightly flawed in its pilot holes, and that my case has a thinner corner than the rest so it wobbles on flat surfaces but never got a reply. I felt compelled to open a PayPal case to get their attention before Habeeb posted the expedite email and rather than address my concerns at all I received a refund after a few days. It's a little annoying that Atomic provided zero answers to a half dozen emails but I do respect that they were willing to issue a refund.

...But still, I bought the case because I wanted to use it, not play games and end up paying nothing for a case that's functionally very annoying. To set things straight I'll be returning the case but the total absence of communication in this venture has lost me as a repeat customer.

I'm so disappointed with their CS. I've emailed them 7times, both sales@atomiciphonecase.com and atomicescalations@gmail.com. Only got one reply saying they would solve it the next day, but they didn't and started ignoring my emails again. I've placed two orders both paid, but after 4 days waiting none of them confirmed, in order status they were both "awaiting payment". Since I've called PAYPAL and confirmed my payments are succeed. I had never thought it would be so hard to get one Atomic Hybrid, right now i just feel like i don't want any of atomic cases, really.
 
I'm so disappointed with their CS. I've emailed them 7times, both sales@atomiciphonecase.com and atomicescalations@gmail.com. Only got one reply saying they would solve it the next day, but they didn't and started ignoring my emails again. I've placed two orders both paid, but after 4 days waiting none of them confirmed, in order status they were both "awaiting payment". Since I've called PAYPAL and confirmed my payments are succeed. I had never thought it would be so hard to get one Atomic Hybrid, right now i just feel like i don't want any of atomic cases, really.

I think you should ask Bighabeeb to email them for you because from reading
these posts only Bighabeeb can get a hold of them.
 
I think you should ask Bighabeeb to email them for you because from reading
these posts only Bighabeeb can get a hold of them.

Yea, good advice, THX! I've tried the email Bighabeeb posted and get the only reply from them.
 
I'm so disappointed with their CS. I've emailed them 7times, both sales@atomiciphonecase.com and atomicescalations@gmail.com. Only got one reply saying they would solve it the next day, but they didn't and started ignoring my emails again. I've placed two orders both paid, but after 4 days waiting none of them confirmed, in order status they were both "awaiting payment". Since I've called PAYPAL and confirmed my payments are succeed. I had never thought it would be so hard to get one Atomic Hybrid, right now i just feel like i don't want any of atomic cases, really.
I received my cases and they forgot to send me a button for my black case so I sent an email to atomicescalations@gmail.com and they replied within 30 minutes or so. And the packaging was a nice surprise. It was different from what I have seen so far except for the video review the guy did on his Atomic, he had the same packaging also so maybe it is their standard packaging now. Its very nice looking for sure although its not really a big deal to me, my E13 came in bubble wrap and I didn't care. But I am very happy with the Atomic so far.
 
I received my cases and they forgot to send me a button for my black case so I sent an email to atomicescalations@gmail.com and they replied within 30 minutes or so. And the packaging was a nice surprise. It was different from what I have seen so far except for the video review the guy did on his Atomic, he had the same packaging also so maybe it is their standard packaging now. Its very nice looking for sure although its not really a big deal to me, my E13 came in bubble wrap and I didn't care. But I am very happy with the Atomic so far.

Congratulations man, I'm just not that lucky as you are. No matter Atomic or E13ctron or Blade...all make me waiting too long. Good to hear details about these two cases, hope they will surprise me when i received them.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.