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Someone please give me hope. Has *anyone* been able to get lines eligible for upgrade on 2/25/2012 moved up?
Exact same predicament here. Family plan, primary number is eligible, even though that number was upgraded a week AFTER mine when the iPhone 4 launched, I had my phone a fully week before that number. My upgrade date is 2/18/20112, hers as primary account is, and has been for 3 weeks, now.
I spoke with AT&T tonight for an hour and a half, I ended up with a gentleman named Dan Johnson from Customer Relations, he told me there is absolutely no way in their system to move upgrade dates manually.
He told me the only option here (the only logical one, the others weren't real options, for me at least - ie. cancel contract, pay price suggested, blah.) was to add a line for the $10/month extra... sooo that's what I'll be doing, and after I get the phone, I'll try and see if I can cancel that line within the 30 days withOUT having to return the phone.
Fingers crossed..