Backlight bleeding

[Piggie]

I'd love to see a dozen iPad2's stripped apart, the front glass removed and the screen unscrewed from the body of the device to see if these "hot spots" / "Pinch Points" are still there on a black screen.

Once the damage has been done, I don't know if it will spring back, but I'd bet that the panels that Apple are buying are not anything like this before assembly.

 

[hogmaw]

This is funny when I went down to the Apple store where I bought mine and showed them the defect, The reply I got was "you know this is the first one we encountered at this store" douchebags were pretending i bet, but i showed them them the problem and one guy finally at the genius bar came out and admitted that pretty much all the shipment they had have a problem and advised me to keep it for a few days if not they'll replace it with another one, I'm really worried if the replacement i get might be a dud also and those smart covers that they've been bragging about is totally POS the longer you use it scratches appear on the side, not smart at all!! I hope everyone get all their iPads replaced, Apple's been sliding on their QC lately.

 

[dabomb665m]

Another ridiculous comparison. If the windshields used in that vehicle are known to come with defects like that and I could have read about it before I actually bought the vehicle, then yes, I would deem it acceptable. Now if the entire windshield were cracked, then I'd return for a replacement.

Again, you are not getting the point. The information is out there on edge lit LCD screens and there pros and cons. You simply have to research it and find out. Sounds reasonable to understand what you are purchasing before actually buying it right?

You have been spouting off about edge lit edge lit edge lit for 5+pages now. You do realize how ridiculous you sound when you say it is an inherent flaw of edge lit lcds right? You are the one that needs to research. Even back light ccfl AND full array back light lcds can have bleeding. Its mostly down to the design of the bezel and hardware. My $4500 60 inch Sony NX810 is edge lit and has zero bleeding and I am one of those nuts on avsforum. My 46 inch older ccfl back light LCD in my bedroom however has plenty of corner light bleeding. The fact is not all edge lit lcds have light bleed, and not all back lit screens are perfect. There are tolerance levels when these lcds are being QC'd.

The people in here are probably on the extreme end of the spectrum. It is no secret that apple does this on every single one of their newly released devices. They have much more lax QC but they more than make up for it with their best in class warranty/replacement program. It is simply how they choose to do business and it is ingenious... Because they are hedging their bets on the fact that 80% of the population will simply not notice the problems.... While the rest will just get warranty replacements... All the while, apple gets praised for the excellent customer service. In a nutshell, apple's strategy allows them to sell through with higher yields (lower QC) making sales and financial reports look amazing when products release. Meanwhile, the small percentage that recognize the problems get replacements for "best of class" customer service.

 

[TroyBoy30]

Got mine in yesterday. No scratches, dings and one very small spot with minimum bleed and only at 100% bightness. Never would have noticed had I not looked for it. It's a keeper

 

[jaav88]

Got mine in yesterday. No scratches, dings and one very small spot with minimum bleed and only at 100% bightness. Never would have noticed had I not looked for it. It's a keeper

Great!!! I really hope that we start reading more posts like yours for now on...

 

[The Jambo]

Posts like these are awesome, now I know to get the iPad 2 locally, save the trouble of going to london to return it, should the **** hit the fan.

Question: We will get the iPad 2, but rather than going home, syncing, testing, returning. Will any (SIGNIFICANT) backlight leaks, show on the "Connect to iTunes" Screen?

 

[Josh125]

Question: We will get the iPad 2, but rather than going home, syncing, testing, returning. Will any (SIGNIFICANT) backlight leaks, show on the "Connect to iTunes" Screen?

Yes, that screen is black save for the dock cable..... you will notice it immediatly even with the factory default of 50% brightness.

 

[The Jambo]

Yes, that screen is black save for the dock cable..... you will notice it immediatly even with the factory default of 50% brightness.

Dock cable and iTunes logo are in the middle though, so that's all good. I thought the iPad was a lot lower brightness on startup. :S (Then increased brightness when Springboard Started)

 

[aperry]

Here's mine. This is 100% backlight in a dark room, taken with my iPhone 4. There is no reflection in the upper left, that appears to be a glow from the bleeding.

I'm heading over to the Apple store later today to see if they'll switch it out for me. Either that or I'll return it and get another one sometime later when they are available.

I got this on launch day, so I think it's had plenty of time for the "glue to dry"

I suppose it also means that tomorrow is the last day I can return it, so one way or another I'm giving them back this iPad.

 

[ufgatorbait]

Glue

Can anyone report that their backlight issue(s) have IMPROVED over time due to the glue drying theory?

I would be very interested in any and all replies. Thanks!

 

[jaav88]

can anyone report that their backlight issue(s) have improved over time due to the glue drying theory?

I would be very interested in any and all replies. Thanks!

this!!

 

[MN7119]

After reading this thread here I decided to take mine back to the Apple store and see what they would say. It wasn't that bad of bleeding but wanted to get their opinion. Met with the genius guy that took my iPad2 to the back room and came back in less than 5 min with a brand new unopened box saying he would exchange it. I asked if they were getting many people with that problem and he said mine was the first one he actually saw it in the store. The new one was perfect with no backlight bleeding at all.

 

[Soundburst]

Do you notice bleeding if you have an app open which has a black background and you have like 70% brightness?

If you don't then I really don't care.

 

[jaav88]

After reading this thread here I decided to take mine back to the Apple store and see what they would say. It wasn't that bad of bleeding but wanted to get their opinion. Met with the genius guy that took my iPad2 to the back room and came back in less than 5 min with a brand new unopened box saying he would exchange it. I asked if they were getting many people with that problem and he said mine was the first one he actually saw it in the store. The new one was perfect with no backlight bleeding at all.

That's great to hear!!!!

 

[BobVB]

Here is my brand new 32GB White Wi-Fi iPad.

If I take that picture and adjust it to where the 'black' screen is actually black it has about the same amount of bleed as my iPad 1 on which I never notice any bleed while watching movies in a dark room.

How about instead of these 'blueish' overexposed pictures how about a real application picture - a screen shot of Avatar being played at 30% brightness in a darkened room? is the bleed noticable around the edges in the black bars then?

Unless my job is 'finding blown pixels on computer monitors' I don't see the use of showing overexposed pictures totally black screens with the brightness at 100% - mine has edge bleed under those conditions but not under any conditions I actually use my iPad for.

Again, if you have bright bleed under normal usage conditions take it back - only have bleed when you are looking for it, that's just the nature of the beast.

 

[aperry]

If I take that picture and adjust it to where the 'black' screen is actually black it has about the same amount of bleed as my iPad 1 on which I never notice any bleed while watching movies in a dark room.

How about instead of these 'blueish' overexposed pictures how about a real application picture - a screen shot of Avatar being played at 30% brightness in a darkened room? is the bleed noticable around the edges in the black bars then?

Unless my job is 'finding blown pixels on computer monitors' I don't see the use of showing overexposed pictures totally black screens with the brightness at 100% - mine has edge bleed under those conditions but not under any conditions I actually use my iPad for.

Again, if you have bright bleed under normal usage conditions take it back - only have bleed when you are looking for it, that's just the nature of the beast.

Actually, your eyes adjust to darker lighting conditions much better than most cameras do, which makes this bleeding more apparent in real life than it appears in these photos. So I guess your point is only valid if watching a movie in dark lighting is not "normal usage conditions". It is normal a normal usage condition for me.

 

[BobVB]

Actually, your eyes adjust to darker lighting conditions much better than most cameras do, which makes this bleeding more apparent in real life than it appears in these photos. So I guess your point is only valid if watching a movie in dark lighting is not "normal usage conditions". It is normal a normal usage condition for me.

ooh a strawman, I love um. But this one breaks down in that if your eyes are even more sensitive than the camera than this 'black' would appear even bluer to the human eye.

All humor aside, if the your 'black' screen doesn't look black when the bleed is showing then this isn't a problem, or at least one Apple or any sane retailer is going to 'fix'.

Oh and an afterthought: I'm not leaving you out to dry here - if your screen DOES show bleed when the screen is in real use and the black is black well then take it back. Most credit cards will let you return a defective product within a time frame go with that - the 'we can only exchange once' line is pure bull.

All I'm saying is the picture you have of the blue screen with bleed doesn't 'prove your point'.

 

[aperry]

ooh a strawman, I love um. But this one breaks down in that if your eyes are even more sensitive than the camera than this 'black' would appear even bluer to the human eye.

All humor aside, if the your 'black' screen doesn't look black when the bleed is showing then this isn't a problem, or at least one Apple or any sane retailer is going to 'fix'.

Oh and an afterthought: I'm not leaving you out to dry here - if your screen DOES show bleed when the screen is in real use and the black is black well then take it back. Most credit cards will let you return a defective product within a time frame go with that - the 'we can only exchange once' line is pure bull.

All I'm saying is the picture you have of the blue screen with bleed doesn't 'prove your point'.

Well, I won't argue with you except to say that this problem has been distracting me while watching movies and for me it is the kind of thing that has become more of a distraction as time has gone by (knowing that I spent $640 on it). I'm sure it's less of a distraction to other people and that's okay with me.

For those who care, I just got back from the Apple store which was a reasonably pleasant experience. The guy at the Genius Bar looked at it for a while (without ever looking at it in a dark room) and he confirmed that he could see the bleeding when he looked close, even in the brightly lit show floor. They had no refurbs, but they did have a new unit and they swapped it out for me. So I ended up with a brand new iPad, which I'm quite pleased with (especially given a couple of very light scratches that had shown in my original one).

There is some minor bleeding on the new one, but much much improved. I'll probably keep this one.

Interestingly while I waited the 45 minutes for my Genius Bar appointment, I overheard a few different people asking whether the store had any iPad 2's in stock, and the answer was consistently "no, come back tomorrow morning and be prepared because people have been lining up at 7am". So, they definitely play with their stock a little bit, maybe to ensure those line-waiters are well served each morning.

 

[duk]

Just got back from my genius appt. As seen in my previous post, the bleeding is obvious. They had refurbs, but no un-opened box. Was told you can't get your $ back if you go the refurb route. I said, no thanks to that. Was told the new ones are for people who stand in line... Things got a bit tense for a moment, I said, I did my time in line and am now doing additional time, a new one is for me too... Now! Long story short, they didn't have mine in stock, I'm going to get a call when they do, best part, receipt has been extended to 30 days (this goes for the replacement as well). So that gives me a bit of breathing room. Id rather have one from the newest stock possible, hopefully it's getting better. Line was 50 people when I got there, they have no idea about the special unadvertised feature that awaits them when the sun goes down!

 

[AZREOSpecialist]

Another ridiculous comparison. If the windshields used in that vehicle are known to come with defects like that and I could have read about it before I actually bought the vehicle, then yes, I would deem it acceptable. Now if the entire windshield were cracked, then I'd return for a replacement.

Again, you are not getting the point. The information is out there on edge lit LCD screens and there pros and cons. You simply have to research it and find out. Sounds reasonable to understand what you are purchasing before actually buying it right?

Funny how NONE of my LCD screens, from the 24" Cinema Display that I bought over 6 years ago to the new 30" NEC MultiSync I use on a daily basis exhibit the type of light bleed problems we are seeing on the iPad 2. How is it "known" that LCD displays should be expected to come with these defects? If something is expected to arrive with a defect, then by definition isn't that product defective?

Stop making excuses for sloppy manufacturing tolerances. If it's acceptable to you, then great. Enjoy your iPad 2 with light bleed. However, it's clear to the majority of people here that this is NOT normal and should not be acceptable. Apple should do better. I can't wait for Consumer Reports to get their hot little hands on an iPad 2...

 

[AZREOSpecialist]

Really? Then please inform of what kind of panel is used. There are only a couple of different types, and edge lit allows for a slim form factor, where the lighting is fixed to certain positions around the edge of the panel, which are clearly visible in many cases with light bleed. You can squeeze any LED panel and it will react the way that you point out. And light bleed would not be uniform, as it is impossible to assemble every iPad in the exact same manner.

This issue has existed with the first rendition of the iPad. So how long exactly do you think it will take Apple to implement a 'fix'? The only fix is to use a different type of panel which you won't see due to wanting the device to be slim and having a lower cost.

LOL...go ahead and await that 'perfect' panel. You'll never have an iPad.

The "fix" is better quality control at the factory and tighter manufacturing tolerances. The light orbs have more to do with construction than the technologies involved. Regarding your last line, thank goodness there are viable competitors out there like Motorola, Samsung and HP for us to consider.

 

[dabomb665m]

ooh a strawman, I love um. But this one breaks down in that if your eyes are even more sensitive than the camera than this 'black' would appear even bluer to the human eye.

All humor aside, if the your 'black' screen doesn't look black when the bleed is showing then this isn't a problem, or at least one Apple or any sane retailer is going to 'fix'.

Oh and an afterthought: I'm not leaving you out to dry here - if your screen DOES show bleed when the screen is in real use and the black is black well then take it back. Most credit cards will let you return a defective product within a time frame go with that - the 'we can only exchange once' line is pure bull.

All I'm saying is the picture you have of the blue screen with bleed doesn't 'prove your point'.

I can't say I agree with your logic here. While I agree that if the screen doesnt bother you under your normal usage conditions, it is definitely fine... I do not agree that someone should not be using the screen when the brightness is set so that blacks are blue. Just because you arent at a brightness showing true blacks doesnt mean that your iPad is being used incorrectly or that screen defects should not be covered at that setting. If that was the case, the maximum brightness would be at the truest black, not at the "blue" like you mentioned. This is doubly true for tablets which are going to be used outdoors under the sun or in super bright environments like the apple store. If we all think like this, we will never get better products. Like I mentioned in a previous post, I am an avsform junkie also so I completely see your point on true blacks, but that is for cinema/HDTV displays. I would argue the iPad is used in completely different conditions. Don't get me wrong, if my HDTV can be folded up and carried around at the weight of the iPad, I would do it.

 

[cmbarclay]

Well on am on my 3rd one fresh out of a box and they all had about the same amount of light bleed. Just in different places.

I am done. It is what it is.

Chris

 

[sracer]

For those that keep talking about waiting for Apple to fix this issue, do you a tuqlly believe that the "fix" will come before the iPad 3?

Yes, I do. Companies are always tweaking their manufacturing processes. Obviously I don't know the specifics of the manufacturing process but I've enough experience to know that improvements get slip-streamed in without fanfare.

 

[Branskins]

Went today and we opened 3 brand new boxes! We used the backroom to test for it. The first new one was really bad. The second one was bad. The third one has no bleeding on the bottom but a little on the left side of the screen. However my first one had this and I decided it was the best I was probably going to get. I said I would try it out and would probably wait a few months until it is fixed.

The genius was very nice and on the third one the manager wanted to see the problem. It seems like it is a very common problem. Most people probably don't even notice that they have it!

I have yet to see a perfect one yet!