I hade backlight bleed on the bottom right hand corner of my black 16GB Wifi. I exchanged it pretty easily only to find out when I got home that my replacement had bleed in the exact same spot. Guess it's my fault for not checking it at the store. Needless to say, it isn't nearly as bad as some of the pictures on here so I just might go with it.
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Backlight bleeding
- Thread starter i eversaw
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Ok here is mine playing a movie
Uploaded with ImageShack.us
http://img101.imageshack.us/i/imagexyku.jpg
This is a really big issue. Apple store employees have recognized the issue and have swapped the iPads each time. I'm on iPad number 5! And even this one has light bleed problems. Apples quality control is terrible. the service is great through, but it's not my job as the customer to play quality control for them. For 500 plus tax items manufacturing new out of the box are unreasonable.
As for all of the apple apologists saying'" just live with it". They are out of touch, insulting and frankly really irritating. They can buy all the defective products and I'll take the iPad with functional screen.
I will never purchase an Apple product when they are just released ever again, because I'm not interested in beta testing their devices. Note: Apple employees know, recognize and confirm this problem with IPad 2s. They additionally told me that they are sending each returned swapped iPad express back to corporate apple headquarters. They thanked me for returning the devices so that they may figure out the problem and their service was excellent the entire time.
As for all of the apple apologists saying'" just live with it". They are out of touch, insulting and frankly really irritating. They can buy all the defective products and I'll take the iPad with functional screen.
I will never purchase an Apple product when they are just released ever again, because I'm not interested in beta testing their devices. Note: Apple employees know, recognize and confirm this problem with IPad 2s. They additionally told me that they are sending each returned swapped iPad express back to corporate apple headquarters. They thanked me for returning the devices so that they may figure out the problem and their service was excellent the entire time.
The defect is real.
Apple recognizes, acknowledges and confirms it.
Apple will replace the defective iPad with light bleed. No questions asked.
Apple stores are sending these returns to headquarters express mail to diagnose the manufacturing defect.
Apple store employees took me in the back, in the bathroom with the lights out to test the light bleed problem.
Apple service was great through the entire process.
Apple reassured me that you should not feel bad or guilty with a product that does 100% work.
I'm on ipad2 number 5 and it still has light bleed problems.
Apple recognizes, acknowledges and confirms it.
Apple will replace the defective iPad with light bleed. No questions asked.
Apple stores are sending these returns to headquarters express mail to diagnose the manufacturing defect.
Apple store employees took me in the back, in the bathroom with the lights out to test the light bleed problem.
Apple service was great through the entire process.
Apple reassured me that you should not feel bad or guilty with a product that does 100% work.
I'm on ipad2 number 5 and it still has light bleed problems.
Even if it was bought from B&H photo?
Also, is replacement stock on hand, or must they order it????
iPad 2 is been rushed...quality control is a no no
this is why i always wait a good month or so when i buy apple products..there will be some sort of issues sometimes..not so much worth in that ling line in first day launch after all..
this is why i always wait a good month or so when i buy apple products..there will be some sort of issues sometimes..not so much worth in that ling line in first day launch after all..I don't know if it was bought somewhere else. That's why I always buy from Apple stores. I would return it for a full refund from B&H and repurchase directly from Apple. Then you can get Apple quality service.
Yes every Apple store has special reserve stock for just these problems. My ipad2 #5 is from the special stock they told me. I even have brown box packaging that it comes in.
I have a special case opened up for this and was told call back in down the road an ask if they are still getting iPad returns with the problem. At that point I will come back in and get number 5 replaced with a fully functional iPad.
I was told from Apple employees that there are no refurbs for iPad 2s and will never be because it's all glued together. You get a new one every exchange.
and my iPad number 5 came in normal packaging plus and outter brown shipping box. It still has light bleed defects and dead pixels. Believe me this one is going back also.
I asked them what should I do. Keep exchanging or get a full refund and wait it out till they fix it and start getting iPad shipments without defective screens.
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After reading this thread, I will stick with my iPod touch and take a close look at the samsung 8.9 tab in June.
--- But if they all have it to a certain degree... is it a defect? If they find that's the best they can manufacture it with the current techniques (and within their budget) then it would indeed be "in spec".
There have already been reports of Apple employee's using this phrase and although they are exchanging them now that policy could change at any point. Hope not of course...
Ok here is mine playing a movie
Uploaded with ImageShack.us
http://img101.imageshack.us/i/imagexyku.jpg
again a pic where what should be black is blueish grey :/
No. Because they exchange them now and call it a defect. They send the return directly to apple headquaters.
Mine has it but it is really only noticeable on a dark screen with brightness over about 60%. (which I do use settings like this sometimes for watching movies)
I am not going to bother taking the time to exchange right now because i don't want to end up with worse backlight bleeding or dead pixels. Hopefully Apple will be able to figure the issue out and get the problem fixed once the demand stabilizes and Apple will exchange it.
I already purchased square trade so if it comes down to it, I will see if I can get it replaced through them.
I am not going to bother taking the time to exchange right now because i don't want to end up with worse backlight bleeding or dead pixels. Hopefully Apple will be able to figure the issue out and get the problem fixed once the demand stabilizes and Apple will exchange it.
I already purchased square trade so if it comes down to it, I will see if I can get it replaced through them.
Mine has some bleeding in a few spots noticeable from I'd say 30% and up. I got mine on launch day. Should I make a trip to the mall(only 10 minutes) or can I still get it replaced outside the 14 day window.
i can see the bleeding, yes
what i meant was that the picture shows the bleeding, but from the fact that the black screen is greyish blue, it means the picture is overexposed, the brightness is set to a level you would never use in a perfectly dark room.
it's just not a real world situation.
The iPad 1 had the same issue. So wasting your time exchanging waiting for this miracle fix somewhere down the road. Look up edge lit LCD's, and you'll have your answer.
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.
So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.