Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I got my iPad 2 yesterday. I haven't noticed any back bleeding with normal use. What is the best way to check?
 
I can't speak for anyone else, but for me, I'm not looking for a "miracle" fix. I just want a better screen, one with much less bleeding. I have no expectation of getting a perfect screen, but the pictures that everyone has posted does illustrate that there are varying degrees of bleeding.
 
The defect is real.

Apple recognizes, acknowledges and confirms it.

Apple will replace the defective iPad with light bleed. No questions asked.

Apple stores are sending these returns to headquarters express mail to diagnose the manufacturing defect.

Apple store employees took me in the back, in the bathroom with the lights out to test the light bleed problem.

Apple service was great through the entire process.

Apple reassured me that you should not feel bad or guilty with a product that does 100% work.

I'm on ipad2 number 5 and it still has light bleed problems.

You are right. I think they are silently addressing the issues in production now and to those that take their iPad 2 back to exchange- I'd wait a month or so before taking it back. I'd be willing to bet that the issue will be fixed and quietly dealt with through Apple stores exchanging units, once the updates roll off the line and get into stores.

Apple is BIG on experience and having that backlight bleed while watching a movie affects the experience. Everyone that I know that has an iPad watches movies or shows from iTunes. That said, 2 of my 5 friends that have iPad 2's have bad bleed and have gone through multiple exchanges, only to get a unit with a smaller amount of bleed. I sold my iPad and was going to order one, but I'm going to wait until May 1. The issue is too noticeable to ignore. I'd also bet that Apple won't make a public announcement so much as just exchange them once the issue is resolved to those who are unhappy with the problem. You have a one year warranty and this is an open door to bring it back anytime during that one year and exchange it.

As my wife so often tells me, I'm probably wrong. Hopefully I'm not. Now I wish I had held onto my original a little longer.
 
One is at 50% brightness and the other is 100%. Should I keep or return?
 

Attachments

  • Photo Mar 25, 10 31 36 AM.jpg
    Photo Mar 25, 10 31 36 AM.jpg
    387.7 KB · Views: 882
  • Photo Mar 25, 10 31 50 AM.jpg
    Photo Mar 25, 10 31 50 AM.jpg
    308.9 KB · Views: 142
Yep I regret selling my iPad 1. It had a perfect screen.

I understand this. I had perfect screens on all 3 iPad 1s, and I sold them to cash flow iPad 2s. However, there are a lot of improvements in design and performance with the iPad 2. Also, I have confidence that Apple will get this issue fixed. So, in the end, it's a bitter sweet experience for now.
 
I understand this. I had perfect screens on all 3 iPad 1s, and I sold them to cash flow iPad 2s. However, there are a lot of improvements in design and performance with the iPad 2. Also, I have confidence that Apple will get this issue fixed. So, in the end, it's a bitter sweet experience for now.

I'm with you 100% i sold a perfect iPad 1 to pay for the iPad 2. And yeah the ipad is faster and the ergonomics are much better. Just the screen is driving me crazy! Very disappointing and it's not to much to ask for a product working 100% when it's new.
 
Are they sending it to you first, or do you have to send yours back first?

In order to keep from being iPad-less, I bought the Apple Care warranty so they could send out an advance replacement. They put an authorization on my credit card and shipped out a new iPad. When I got it, I compared it to my original and liked the replacement better. It still has issues but not as pronounced. I can live with it until the fix. I shipped the old iPad back in the pre-paid FedEx box.
 
I spoke with Applecare.

They suggested I just return it for a full refund and wait a few weeks and see if the iPads are better then.

That's it. I'm returning it for a full refund.

Peace Out Apple.... I'm not buying devices defective out of the box.
 
Last edited:
I don't think this is a major issue, mainly because it doesn't actually detract from the usability of the device in all but the worst cases. I personally exchanged my first iPad 2 for a new one because there were a few dead pixels. That actually affected the usability and was noticable in all conditions. That iPad also had the back light bleeding issue, albeit in a minor way. Actually, over the course of a week, it got better, going from three pronounced areas to almost undiscernable leakage. My friend who bought one on launch day with me also had the backlight bleeding subside over a week or so.

I did notice thought that the backlight bleeding is worse on my replacement iPad 2. however, I'm going to give it a while and see if it also fades. In the mean time, it doesn't affect my usage. the only time I notice it is during a movie or in the photo app with a black background. Even then I really have to look at it to be bothered by it.
 
Just returned from my genius appointment. The whole thing took 10 minutes, the genius verified the problem and agreed it was excessive. I got another one with bleed, however not to the extent as the first so the plan is to live with it until Apple fixes it.....which as we all know probably won't happen with this iteration of the iPAD.

Death -- I would keep it personally.
 
One is at 50% brightness and the other is 100%. Should I keep or return?

I would definitely return it. I had a similar issue with two Sony digital picture frames and I returned both, as well. If I'm not going to accept such a defect on a relatively inexpensive item, I certainly wouldn't accept on something like the iPad.
 
Small bleed

So from what I have gathered from reading a few pages, Apple is aware and willingly replacing, and it seems like they are willing to continue until the customer receives a good one - but also urging them to wait to return them until a fix is in place a few months down the road.

I have an appointment @ my local apple store for tomorrow morning for a very small - less than a dime size - bleed in the bottom corner of the screen and very small bleeding on the edges. The spot in the corner is really noticeable only above 50% lighting and the edges at 100%. My concern is that if I wait for more "good" ones to hit market after they adjust their manufacturing process, they will find my relatively minor issues within spec - whereas if I go in tomorrow and they replace it with a worse one, I'll have to live with it for months. Are their more duds than good ones being released at this point? Should I just wait it out for a few months? Is it worth the risk?

It's tough because my iPad 1 that I just sold was perfect and was purchased the day of launch a year ago, only to be replaced by a less than perfect iPad 2.
 
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.

So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.


Problem with your argument is that there are perfect iPad 2's - including a friend's sitting right next to me with no bleeding whatsoever - so don't go on thinking you are master knowitall of apple's current products and what is and isn't possible with them...
 
So today was day 14 for my launch iPad 2.
I had to go through 2 NIB iPads to find one with minimal bleed.
By minimal bleed I mean all four corners have zero bleed and there is one extremely faint spot directly above the home button.

The clean corners will make watching a movie at night much less distracting, and honestly I'm happy.

Lastly, no pictures :p
 
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.

So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.


For someone like me who bought the iPad2 on launch day, where should I have gone to research this issue prior to purchase?

Your DLP analogy is terrible. That is a technical limitation of the technology. With the iPad2 there are several examples of units without any trace of the problem, proving it's a flaw.

If I were complaining about Flash content not playing on the iPad, then your argument would hold water. But this is about defective iPads.
 
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.

So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.

assume much? If I hand out any amount of my hard earned money, I expect perfection and nothing less. You think Steve Jobs was walking around all willy nilly in apple headquarters letting his programmers pass of software as "okay"?! No, he demanded perfection! He's notorious for being picky and blunt, go figure his customers are the same way.

The real problem is we're not satisfied with what we have purchased. Screen bleed in random places of the screen for every unit is not something consumers should have to deal with. If the screen bleeds were consistently in the same spots, then yes it would be expected. But this is in multiple different areas of the screen, which screams manufacturing defects and QA issues. If you're fine with that, then by all means enjoy your purchase. For the rest of us who have to actually work and save to purchase these products, it sucks. At least try to understand THAT much rather than jumping down peoples throats about not doing research.
 
I got my iPad 2 today here in Germany and I can say that the screen is much more bright than the first iPad. This causes the screen bleeding I believe. The screen is so bright and it just shows some corners even more bright. If the screen were as bright as on the first generation iPad, I don't think anybody would notice!
Having said that, I have yet to fully test it under total darkness.
 
assume much? If I hand out any amount of my hard earned money, I expect perfection and nothing less. You think Steve Jobs was walking around all willy nilly in apple headquarters letting his programmers pass of software as "okay"?! No, he demanded perfection! He's notorious for being picky and blunt, go figure his customers are the same way.

The real problem is we're not satisfied with what we have purchased. Screen bleed in random places of the screen for every unit is not something consumers should have to deal with. If the screen bleeds were consistently in the same spots, then yes it would be expected. But this is in multiple different areas of the screen, which screams manufacturing defects and QA issues. If you're fine with that, then by all means enjoy your purchase. For the rest of us who have to actually work and save to purchase these products, it sucks. At least try to understand THAT much rather than jumping down peoples throats about not doing research.

So the people that are keeping their iPad 2 didn't have to work to pay for them?
 
I don't think this is a major issue, mainly because it doesn't actually detract from the usability of the device in all but the worst cases. I personally exchanged my first iPad 2 for a new one because there were a few dead pixels. That actually affected the usability and was noticable in all conditions. That iPad also had the back light bleeding issue, albeit in a minor way. Actually, over the course of a week, it got better, going from three pronounced areas to almost undiscernable leakage. My friend who bought one on launch day with me also had the backlight bleeding subside over a week or so.

I did notice thought that the backlight bleeding is worse on my replacement iPad 2. however, I'm going to give it a while and see if it also fades. In the mean time, it doesn't affect my usage. the only time I notice it is during a movie or in the photo app with a black background. Even then I really have to look at it to be bothered by it.

Yeah wait till you watch a letter boxed movie in bed.
 
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.