The defect is real.
Apple recognizes, acknowledges and confirms it.
Apple will replace the defective iPad with light bleed. No questions asked.
Apple stores are sending these returns to headquarters express mail to diagnose the manufacturing defect.
Apple store employees took me in the back, in the bathroom with the lights out to test the light bleed problem.
Apple service was great through the entire process.
Apple reassured me that you should not feel bad or guilty with a product that does 100% work.
I'm on ipad2 number 5 and it still has light bleed problems.
Even if it was bought from B&H photo?
Also, is replacement stock on hand, or must they order it????
Yes. I called Apple Care and they replaced the one I bought from Best Buy. No questions asked.
One is at 50% brightness and the other is 100%. Should I keep or return?
Yep I regret selling my iPad 1. It had a perfect screen.
I understand this. I had perfect screens on all 3 iPad 1s, and I sold them to cash flow iPad 2s. However, there are a lot of improvements in design and performance with the iPad 2. Also, I have confidence that Apple will get this issue fixed. So, in the end, it's a bitter sweet experience for now.
Are they sending it to you first, or do you have to send yours back first?
One is at 50% brightness and the other is 100%. Should I keep or return?
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.
So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.
Problem with your argument is that there are perfect iPad 2's - including a friend's sitting right next to me with no bleeding whatsoever - so don't go on thinking you are master knowitall of apple's current products and what is and isn't possible with them...
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.
So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.
No, the real problem is that you have no idea what you just paid $500 for. That is the real tragedy. If I go to the store to buy an LED television, I do my due diligence and know all of the pros and cons of that technology, and then weigh that against say that of a Plasma or DLP set. I'm going to make a compromise somewhere, no matter what technology that I choose. You on the other hand would walk into a Best Buy, buy a DLP television, and then complain that side viewing and blacks are not up to par when compared to the 'other' sets, and chalk it off as a manufacturing defect, even though its just inherent of that particular technology. The trade off of course is a lesser price, which you have no issue not complaining about. Talk about irritating.
So why don't you do a little research on what you have in your hands and understand what it can and can't do for the price that you are paying, and then come to terms with whether it is for you or not.
assume much? If I hand out any amount of my hard earned money, I expect perfection and nothing less. You think Steve Jobs was walking around all willy nilly in apple headquarters letting his programmers pass of software as "okay"?! No, he demanded perfection! He's notorious for being picky and blunt, go figure his customers are the same way.
The real problem is we're not satisfied with what we have purchased. Screen bleed in random places of the screen for every unit is not something consumers should have to deal with. If the screen bleeds were consistently in the same spots, then yes it would be expected. But this is in multiple different areas of the screen, which screams manufacturing defects and QA issues. If you're fine with that, then by all means enjoy your purchase. For the rest of us who have to actually work and save to purchase these products, it sucks. At least try to understand THAT much rather than jumping down peoples throats about not doing research.
I don't think this is a major issue, mainly because it doesn't actually detract from the usability of the device in all but the worst cases. I personally exchanged my first iPad 2 for a new one because there were a few dead pixels. That actually affected the usability and was noticable in all conditions. That iPad also had the back light bleeding issue, albeit in a minor way. Actually, over the course of a week, it got better, going from three pronounced areas to almost undiscernable leakage. My friend who bought one on launch day with me also had the backlight bleeding subside over a week or so.
I did notice thought that the backlight bleeding is worse on my replacement iPad 2. however, I'm going to give it a while and see if it also fades. In the mean time, it doesn't affect my usage. the only time I notice it is during a movie or in the photo app with a black background. Even then I really have to look at it to be bothered by it.