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Backlight bleeding
- Thread starter i eversaw
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---No they are keeping them because they got a decent one.
Or they are settling for one with only "minor" bleed... knowing full well the replacement may be far worse.
What a ringing endorsement!
64GB 3G White, I lined up at Charlestown NSW, AU to get mine, no problems whatsoever.
Sorry for those with this problem, as you might be waiting a while for replacements to be available.
Honestly, take it back before your 14 days are up (if possible) and get it refunded if no stock is available for exchange.
Not worth missing out on a brand new swap because you want to see how it goes.
Sorry for those with this problem, as you might be waiting a while for replacements to be available.
Honestly, take it back before your 14 days are up (if possible) and get it refunded if no stock is available for exchange.
Not worth missing out on a brand new swap because you want to see how it goes.
Just returned my second iPad2 for a refund. My first unit was bought from the B&H store after a tip from this forum. It had light bleeding from the bottom edge with two spotlights to the right of the home button. The other edges were fine.
B&H did not have any stock for a replacement so I went to the Genius bar at the 14th street/9th Ave Apple store. They ordered me a replacement unit and said it would take 3-5 days. Went back the next day after getting a call from them, they pulled a brand new box from their new stock for me.
I wanted to look at that unit before doing an official exchange, they can't open the new box until they have completed the paper work and the exchange will be final. I worried that I can no longer return the first unit to B&H for a refund if I am not satisfied with the replacement.
After a few back-and-forth, I asked if I can just buy the new box from them and return the defective unit to B&H. The guy went to the back and talked to his manager and then came back and said I could do that. I have to say that everyone were courteous and try to be helpful the whole time, I couldn't ask for a better service, considering this is NYC.
Took the new unit home and there is still light bleeding from the bottom edge with two minor spotlights to the right of the home button, exactly where they were in the first unit. That seems to be the common area for this problem. All other edges were fine.
I returned the first unit to B&H and kept the second unit for a week. The light bleeding did not change one bit. I almost sold my iPad1 to a co-worker and I am glad I didn't, it has ZERO bleeding from all edges.
A little sad to let the iPad2 go, it does have a brighter screen at the same setting, it's thinner, faster and I like the smart cover. So I will continue to monitor this forum for any solution from Apple and stick with my iPad1 for now.
B&H did not have any stock for a replacement so I went to the Genius bar at the 14th street/9th Ave Apple store. They ordered me a replacement unit and said it would take 3-5 days. Went back the next day after getting a call from them, they pulled a brand new box from their new stock for me.
I wanted to look at that unit before doing an official exchange, they can't open the new box until they have completed the paper work and the exchange will be final. I worried that I can no longer return the first unit to B&H for a refund if I am not satisfied with the replacement.
After a few back-and-forth, I asked if I can just buy the new box from them and return the defective unit to B&H. The guy went to the back and talked to his manager and then came back and said I could do that. I have to say that everyone were courteous and try to be helpful the whole time, I couldn't ask for a better service, considering this is NYC.
Took the new unit home and there is still light bleeding from the bottom edge with two minor spotlights to the right of the home button, exactly where they were in the first unit. That seems to be the common area for this problem. All other edges were fine.
I returned the first unit to B&H and kept the second unit for a week. The light bleeding did not change one bit. I almost sold my iPad1 to a co-worker and I am glad I didn't, it has ZERO bleeding from all edges.
A little sad to let the iPad2 go, it does have a brighter screen at the same setting, it's thinner, faster and I like the smart cover. So I will continue to monitor this forum for any solution from Apple and stick with my iPad1 for now.
Yours is pretty terrible. They'll replace it at any time during the first year as it's covered as a manufacturing defect. So it's up to you. Me? I'm waiting it out. All replacements have bleed right now.
Has nothing to do with being a master know it all. Everything that i'm speaking about has multiple results on a simple internet search. Apple does use typical parts in their devices you know. Oh wait, you wouldn't know as you are a sucker who buys an expensive item without reading anything about it. I'll bet the car dealerships have a field day with you.
By the way, have your 'friend' post a picture of his iPad screen on this forum, and I GUARANTEE someone on this forum will be able to spot bleed somewhere. I've yet to see anything perfect, as there is no such animal. So your friend's brother's grandmother's father who happened to get a perfect one is in serious doubt.
Went to Apple store this afternoon for both My wife's and my ipad, both 32g WIFI, mine black, hers white. My wife's has worse bleeding than mine, so I discussed with the genius folk, and it was suggested, as stock was not available right now to wait a month, month & 1/2 for new shipments, she said that Apple is aware of the problem and apparently is working to correct. I have no other documentation than her word, so take that as it is. I will say I know several people at the store well, being a regular business customer and usually they drop a touch of inside scoop my way, so I asked honestly if she felt it would be corrected, she said absolutely and that they had a lot of returns already but several people kept having the issue even with exchanges. I asked if I would simply be getting a refurb and I was told I would not, that I would receive a NEW iPad, so we shall see. This is sort of a non-issue with me, yes it bleeds and my wife's bleeds more but in my day to day application with my ipad and the apps I use, it does not phase any of that, only in the dark, movies, etc. But I do want it to be right, that's all. Just wanted to share the story, but the staff was great, and quite apologetic. She said they went through the same thing in the early months of iPad 1.
Actually, before the iPads were in stores, all I read was that the display is so similar to the iPad1 that it was probably the same exact component. AFAIK there was no serious bleeding issue with the iPad1, so exactly how were we supposed go research this before the launch?
Good point, but it is what it is now - the LCD and the glass are definitely different - both thinner than in iPad 1. What concerns me now is if they're going to be able to fix this at all, or if it's a fatal flaw in the design. Maybe the thickness in the original allowed for more tolerance for even backlighting/edge lighting?
It will be interesting to see how the new Samsung Galaxy Tabs (which are thinner than the iPad 2) will fare.
This is getting OLD quickly....
So I got my 3rd today... (2nd replacement)... backlight again... they saw it @ store, documented my account, because I said I'd just take this one & wait it out for a while until issue is corrected.
I reboot it at home... dead pixel too. Going back tomorrow.
So I got my 3rd today... (2nd replacement)... backlight again... they saw it @ store, documented my account, because I said I'd just take this one & wait it out for a while until issue is corrected.
I reboot it at home... dead pixel too. Going back tomorrow.
That is kinda how I think of it seems liek when I exchanged mine I got about teh same answeres and a note on my account that the one I took still has bleeding. As of now I wait and see what Apple has to say. I have the note on may account which hopefully says new replacement
Before I did my homework, I exchanged out 8 different iPad 1's, as they all had light bleed. So I'm not sure what you are talking about there. And my 8 came different locations of Apple stores and Best Buys, all the same issue. I did settle on the last one that had very little light bleed, but it still had it. I would actually have exchanged that one, but Best Buy said forget it, this is within the tolerance of LED technology, "just look at our television sets". This is why I chuckle that those that say, it will get better with the next batch. That's BS, as its been the same since the first model, and Apple did not decide to use a different style of panel for the iPad 2. So Apple store Geniuses that say that, just want to get you out of the store and out of their hair, as they don't want to sit there and open every iPad that they have in stock. It is that way, and won't change due to factors that I've cited a million times.
You can do your due diligence by researching the type of panel used, as it is the same in both. As far as doing it before the launch, well you can't until you actually see the final product, so you are taking a chance. That applies to anything that is manufactured I would suppose. But once you know, to continue to exchange out and complain on this board is useless. Like I've said before, if its so bad that you see it beyond that of a black screen, then yes, I'd say that exceeds the tolerance of the problem, and it should be changed out. Too many people running back and forth exchanging, thinking "this will be the perfect one I know it". There are very few out there that fit that description.
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Funny, all the articles I've read about this over the last couple of days and not one has mentioned that this was also a problem with the iPad1. Can you find and article detailing the screen bleeding issues with the iPad1?
I just watched a tv show on my iPad 2 using the ABC app and although my bleed is light, I know it's there and it bothered the heck out of me watching in letterbox to the point I zoomed in just to get it off the screen.
Think I am going to make a Genius appointment tomorrow and get this documented now. I don't want a new one as it may be worse. I just want it noted in case they ever do improve on the design/manufacturing.
Sad
, very sad.
Think I am going to make a Genius appointment tomorrow and get this documented now. I don't want a new one as it may be worse. I just want it noted in case they ever do improve on the design/manufacturing.
Sad
, very sad. 
No article, however this video shows the same problem in the original iPAD. I believe the switch to first gen is around 2:10.
http://www.youtube.com/watch?v=5L7o7zPu0xE
I scheduled a genius appointment today due to light backlight bleeding in all corners of the screen. They said they actually sent all ipads they initially had for exchanges back to apple because they all had this problem. They had to order me a replacement which should be here in a few days. Hopefully that will be the end of the bleeding problems
Gave in and returned mine today, had it swapped it twice, first had moderate light bleed, second had horrible light bleed, third had moderate again, but after spending almost $1000 with tax and cover, I just couldn't get over it.
It wasn't noticeable at first, but when watching tv or movies, or reading comics with dark pages, it kept catching my eye.
I have every intention of buying one again assuming they can get their manufacturing process worked out. But I didn't want to have to keep swapping them out or end up with a refurbished one down the road.
It wasn't noticeable at first, but when watching tv or movies, or reading comics with dark pages, it kept catching my eye.
I have every intention of buying one again assuming they can get their manufacturing process worked out. But I didn't want to have to keep swapping them out or end up with a refurbished one down the road.
Ignore cmvsm he's an Apple apologist who will buy a defective product brand new.
light bleed is a defect.
Apple knows it. That's why they exchange them and they vary from ipad to ipad.
Apples has been great. I'm on iPad number 6 and it has the same defect. I can't believe they keep opening them up and they all have this problem.
I'm returning mine for a full refund till they resolve this manufacturing defect.
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i just got mine from Futureshop Langley and tried to see if there are some light bleed... sure it does! What is you tolerance for light bleed? If you have something like mine... will you keep it or will you arrange for a Genius Bar appointment?
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---I think you did the right thing. The fact that a customer returned it for a full refund because of the light bleed will help them hopefully take the issue seriously.
And now you can wait to see if the issue gets better and not worry about having to keep the defective one because Apple magically declares them all "in spec". Sure they are being described as defective now but who knows what they'll change that to if they can't make the problem any better in the future.
i just got mine from Futureshop Langley and tried to see if there are some light bleed... sure it does! What is you tolerance for light bleed? If you have something like mine... will you keep it or will you arrange for a Genius Bar appointment?
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---An appointment will only get you another one that may indeed be worse. Try it for a while... maybe you won't use a lot of apps with dark colors around the edge and may not even notice it. See how it looks with movies, etc at normal brightness levels and then you can decide if you can live with it or not.
If it makes you nuts I'd get a refund (tell them why) and then take the plunge again in a month or two.
I'm waiting myself... it's not like you can't live without watching movies on a tiny screen or browsing the internet at slower speeds than your laptop
