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Has anyone took there iPhone's back to Apple Store, got a replacement and it been better?

Don't fancy driving to the store 2 hours away to get home and it have the same problem.

Z.J.C
 
Well after my 4S went from 100 to 0% in about 5.5 hours yesterday I decided to do another restore and setup as a new phone for the second time. Today my battery life is greatly improved. With about the same if not a bit more usage than yesterday my battery is at 88% after three hours. This is a huge gain considering I was at 40% at the same point yesterday. I have all the settings that same and have not turned off anything trying to save the battery life. At this point I'm thrilled now with my 4S.:D

Don't get me wrong i'm happy for oyu but this makes absolutely no sense from a technical perspective
 
Hey Everyone - Questions for you...

Sorry if these questions are very silly, I'm genuinely wondering though...

1) Those who are experiencing extreme battery drop over night - are you guys using Wifi or 3G?

2) And those of you who are reseting your phone... do you mean "Restore" on iTunes... I set up my iPhone 4S as a new phone when i was activating it in the very beginning.... should i be plugging it into iTunes and be setting it up as a new phone there as well?

3) Even though the phone already comes with iOS 5, are you guys simply just restoring the phone again to see if it increases battery life?

Thanks everyone :)

When I was having the problem it didn't matter if I was on Wifi or 3G.

I "restored" my phone twice in iTunes and both times set it up as a new phone. When I first got the phone on Friday AM I did a restore from backup and it was all down hill till last night.

After restoring the first time Sunday evening my problem actually got worse. Doing the Second restore last night seems to have done the trick.

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Don't get me wrong i'm happy for oyu but this makes absolutely no sense from a technical perspective

I completely agree you that it makes no sense at all. However having worked on a Help Desk for numerous years I have learned that sometimes if a problem persists after applying a fix, sometimes reapplying it again does finally resolve the problem. As well not sure if having the battery running all the way to empty and the battery essentially getting "conditioned" didn't have an effect as well.
 
Not sure if anyone else has observed this today. For the last three days since I got my I have been losing 20%+ per hour with both a fresh restore and restoring all my setting and apps. Neither setup yielded better battery life. I ran my battery down all the way and charged it back up on Sunday night with no improvement. :(

Suddenly today I am getting amazing battery life. I have not used my phone for the last three hours and I dropped from 100% to 96%. Could Apple or AT&T have tweaked something on the backend or system-end that could have resulted in this?
 
Has anyone took there iPhone's back to Apple Store, got a replacement and it been better?

Don't fancy driving to the store 2 hours away to get home and it have the same problem.

Z.J.C

do you really think you're going to get a reliable answer? the phone came out friday. people only started noticing battery issues Sunday. Even if someone rushed out yesterday and got a replacement, 1 day isn't enough to determine anything.
 
Ok so now I did the same test while in Airplane mode. Is anyone who is NOT experiencing drainage on a new iPhone 4S please do a similar test in airplane mode too?

Again this is the time it takes for my iPhone to drop 1%. Which is roughly 4 mins.
 

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do you really think you're going to get a reliable answer? the phone came out friday. people only started noticing battery issues Sunday. Even if someone rushed out yesterday and got a replacement, 1 day isn't enough to determine anything.

A simple no would suffice.
I am asking because the operative at Apple informed me they had replace a number of 4S's already but he could not comment on if it improved the issue or not.
 
Ok so now I did the same test while in Airplane mode. Is anyone who is NOT experiencing drainage on a new iPhone 4S please do a similar test in airplane mode too?

Again this is the time it takes for my iPhone to drop 1%. Which is roughly 4 mins.

not sure what you hope to prove. that the battery drains slower in airplane mode? do you really need a test to prove that?

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A simple no would suffice.
I am asking because the operative at Apple informed me they had replace a number of 4S's already but he could not comment on if it improved the issue or not.

right, they couldn't comment because it's been 1 day!
 
not sure what you hope to prove. that the battery drains slower in airplane mode? do you really need a test to prove that?

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right, they couldn't comment because it's been 1 day!

I really think you should take your negativity and your argumentative attitude elsewhere, this is a discussion forum not a forum for people to put others down.

They could in fact comment as many people could of done a number of tests in that "1 day."
 
I sure hope so, 20 minutes and still on hold... while I'm waiting!

My setup...

AT&T 64GB 4S

WiFi = ON
Ask to join NW = Off
Location Services = OFF
Brightness = 30% w/ Auto = ON
Siri = ON
Raise to Speak = ON
Network:
Cellular Data = ON
Data Roaming = OFF
Personal Hotspot = OFF
Bluetooth = OFF
Spotlight Search = NONE
Restrictions = OFF
iCloud = OFF
iCloud Backup = OFF
MAIL:
iCloud = Inactive
Exchange (Mail ONLY) = Fetch (Manual)
Gmail (Mail ONLY) = Fetch (Manual)
Fetch New Data = OFF
Twitter = NOT Installed
Facetime = ON (Never used it)
iMessage = ON (I block texting, never used it)
Music EQ = OFF
Photo Stream = OFF
STORE:
Automatic Downloads
Music = OFF
Apps = OFF
Use Cellular Data = OFF

All individual App's that have notifications have been disabled individually, and double checked.

By all means somebody please tell me what I missed... :confused:

Turn off Raise To Speak, turn on restrictions, and turn off automatic downloads. See if that helps. If not, do a complete restore as a process could be hung either in an application or in the firmware's battery power management.

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Not sure if anyone else has observed this today. For the last three days since I got my I have been losing 20%+ per hour with both a fresh restore and restoring all my setting and apps. Neither setup yielded better battery life. I ran my battery down all the way and charged it back up on Sunday night with no improvement. :(

Suddenly today I am getting amazing battery life. I have not used my phone for the last three hours and I dropped from 100% to 96%. Could Apple or AT&T have tweaked something on the backend or system-end that could have resulted in this?

Did you have Siri, location services or automatic downloads turned on before AND after this unexpected change in power consumption?

I have an hypothesis (an untested one) that the overabundance of traffic yesterday could have been responsible for causing some services "listening" for network availability to be burning through more CPU power. I don't know that for certain... and there are a few reasons why I can think that's not the case. But it is a remote possibility.
 
Ok so now I did the same test while in Airplane mode. Is anyone who is NOT experiencing drainage on a new iPhone 4S please do a similar test in airplane mode too?

Again this is the time it takes for my iPhone to drop 1%. Which is roughly 4 mins.

My 4S last about 4-5 minutes per 1% drop without being in Airplane mode. On Airplane mode it's over 5 minutes probably since Wifi and push are off.

My brightness is only at 1/3 though
 
Over on businessinsider they commented that the notifications center apps like stocks and weather are constantly updating, not only when the notifications center is opened and therefore are using up battery.

I'm going to move them OUT of the notifications center and see if things get even better.

I would wager than 100% of us have the stocks and weather widgets setup in the notifications center.

Here are my main settings. I get good battery life.

iCloud > Documents & Data > Use Cellular > OFF
iCloud > PhotoStream > OFF
iCloud > Mail > OFF
iCloud > Storage & Backup > iCloud Backup > OFF
Location Services > System Services > Setting Time Zone - OFF, Location Based iAds - OFF
Weather - Local Weather > OFF
Notification Center > Stocks > OFF
Bluetooth > OFF
General > About > Diagnostics & Usage > Don’t Send > ON
General > Restrictions > Ping > OFF
General > Spotlight Search > Mail - OFF, Messages - OFF
 
I have not used my phone much today and it's been pretty much on stby since 7:30 this morning. At this point I still have 95% remaining. It seem some people are starting to see some improvement. Maybe some phones just needed some time to break in. It's only been a few days. All this restoring over and over seems a bit obsessive. Spend some time enjoying the phone. If the problem continues, then maybe it's a real issue.
 
I really think you should take your negativity and your argumentative attitude elsewhere, this is a discussion forum not a forum for people to put others down.

They could in fact comment as many people could of done a number of tests in that "1 day."

Sorry that you feel a more logical approach to determining a problem and its solution is putting you down. Your assumption that people got a phone on midday Friday, played with it for a day, returned it on Sunday or Monday for poor battery life, played with another day, and will now have a definitive answer as to the efficacy of their exchange is simply illogical.

Even if someone got an exchange, their experience means little to your potential experience. Are the battery problems in EVERY phone? Maybe. Are they random? Possibly. Are some experiencing NO problems. Definitely. Will some random dude's returned iPhone success mean success for you? Who knows? Has Apple ALREADY replaced problem batteries in phones that are currently being offered as replacements? HIGHLY unlikely.
 
I posted this on the apple boards earlier, but i too had the timezone thingy on purple all the time. I turned all the system services location stuff off for now.

Does anyone know what "Mobile Ne..." is short for? Mobile network... something?!

PS: First post :) Go me... etc etc.
 
not sure what you hope to prove. that the battery drains slower in airplane mode? do you really need a test to prove that?

The point of airplane mode was to eliminate problems around iCloud, notifications, or whatever that may use data. Once a similar test is done to a phone that does not have the drain problem will show if the problem is hardware or software based.
 
All... before and after I did the restore, my phone lasts forever in Airplane mode.

I previously posted on this, it dropped 2% over 9 hours... in Airplane mode.

If you phone is rapidly draining in Airplane mode don't even waste your time, take it to an Apple store or wherever you bought it and get it replaced.
 
Can someone explain to me how Ping uses your battery? I have a Ping account but the last time I (knowingly) clicked on it was months ago...
 
This is starting to sound like an android thread. "Turn everthing off, but the phone itself." lol
 
Can someone explain to me how Ping uses your battery? I have a Ping account but the last time I (knowingly) clicked on it was months ago...

Not sure, but when Ping first came out there were numerous threads citing that Ping degraded their battery life. I don't use it myself, so it doesn't hurt to turn it off.
 
Sorry that you feel a more logical approach to determining a problem and its solution is putting you down. Your assumption that people got a phone on midday Friday, played with it for a day, returned it on Sunday or Monday for poor battery life, played with another day, and will now have a definitive answer as to the efficacy of their exchange is simply illogical.

Even if someone got an exchange, their experience means little to your potential experience. Are the battery problems in EVERY phone? Maybe. Are they random? Possibly. Are some experiencing NO problems. Definitely. Will some random dude's returned iPhone success mean success for you? Who knows? Has Apple ALREADY replaced problem batteries in phones that are currently being offered as replacements? HIGHLY unlikely.


I asked because when I spoke to Apple they said it may or may not improve the problem it was my decision.
I asked on here so that I could see if anyone else has had any experience in changing their phones at the store I did not ask for you to comment I asked for responses from people who have been to the Apple store.

Regardless of what you think, this is an open forum and I am allowed to ask what I wish just as you are. You don't see me going around criticising your posts in other areas do you? Now Im going to leave it there as I don't come on here to argue with people.
 
This is starting to sound like an android thread. "Turn everthing off, but the phone itself." lol

Not really. The idea is to identify which processes are using up resources, narrow it down, and eliminate unnecessary processes from running constantly. Apple's battery estimates are never with all services and processes turned on, but it's not just system processes that could be gobbling resources. Applications that might be written poorly may be hung.
 
This is very stressing...

I used the stopwatch function to time exactly how much time would pass to lose 1%. The laps are the time between every % of battery power. No other apps are open.

i get about 5:10 until 1% drops and that's doing nothing but the stop watch..i bet if i throw internet into the mix..it's about 2 min


Wonder if i can check this when on the internet somehow
 
Before turning off Location based iAds, and Time Zone Location

78% Battery remaining, Usage 1hr, Standby 19hrs [1.15%/hr]

Let's see how well it fares after having turned off those services
 
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