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Just checked my order details for instore pickup on Bestbuy and its changed from "Processing" to "Preparing". Hopefully its a good sign that I'll get my matte black preorder. Also the cancel order button has reappeared.
 
Refunded. BB. page still shows processing I called yesterday and they said the same story that they are being held st local shipping locations for delivery.
I'm sure the authorization fell off, especially if its still processing.

I've ordered many things from best buy and also work for best buy mobile. Nonetheless, after a few days the authorization will fall off and they will charge your card again.

The same thing just happened with my Series 1 Apple watch that I preordered on launch day.
 
I'm sure the authorization fell off, especially if its still processing.

I've ordered many things from best buy and also work for best buy mobile. Nonetheless, after a few days the authorization will fall off and they will charge your card again.

The same thing just happened with my Series 1 Apple watch that I preordered on launch day.

Hopefully your right thanks
 
Ordered 7+ 128GB Matte Black for home shipping. Email said get it by 9/16. Been following this thread and called BB yesterday and got nowhere with them same story as many of you. Order still shows processing but my authorization did just get dropped from my credit card.
 
So with the change in the pre orders for the Apple Watch does this mean Best Buy won't have any in store on launch day?
 
Finally got an email back from Best Buy!

Hello Robert,

Thank you for choosing Best Buy

We apologize for the delayed response as we know time is valuable, we are currently experiencing high volume of emails.

Please know that the tracking number will be sent to your e-mail address within today, September 14, 2016. Also, please check your spam and junk folder aside from your inbox.

We appreciate your loyalty as a My Best Buy member. For any other concerns, you may visit our Help Center.


Sincerely,

Gen
Best Buy Customer Care
Reference ID:185557240

Did you end up getting the tracking number info?
 
D

Does your target preorder say back ordered when you check the status? Not sure if it said that before when I ordered or not

It now says that it is backordered yet the Order says it is still arriving by Friday, September 16. Confused, I gave Target a call again. It can't be worse than my call to them last night, right? The person who picked up today could at least make complete sentences and checked on the issue for me.

(I have no idea where Target outsources their call center, but they need to move it. It is very hard to understand any of them)

The representative said that my order is in Transit by FedEx but they don't have the tracking number. It should be provided later today and arriving to me by tomorrow.

*fingers crossed* I don't have to go hunting for an Apple Watch at the Apple store tomorrow.
 
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I was told for a third time that my order seemed to look good for pick-up on Friday. Really hoping that is the case. I would just like to see any kind of movement on my page. I will still probably go to an apple store and wait in line just in case.
 
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I was told for a third time that my order seemed to look good for pick-up on Friday. Really hoping that is the case. I would just like to see any kind of movement on my page. I will still probably go to an apple store and wait in line just in case.

Apple Store is not an option for me as all of the iPhone 7 Plus models are sold out and none will be available for people waiting in line at Apple Stores.

Status from "processing" to "preparing"

My Status is still Processing and hasn't moved one bit.
 
Apple Store is not an option for me as all of the iPhone 7 Plus models are sold out and none will be available for people waiting in line at Apple Stores.



My Status is still Processing and hasn't moved one bit.

I am in the same boat as you are. processing. will be refreshing throughout the day
 
if you're in PST or MST Best Buy hasn't even opened yet so you shouldn't expect your status to move.
 
EST here also and no change. 256 RG 7+ preordered 9/9 on line for in store pick up.
 
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