Hi are you saying that you were able to return the iphone 6s you were picking up on the spot and re-purchase it again? I was hoping to do just that -has to do with tax saving but won't go into details. Just need to confirm that it is possible. I was not sure since officially they don't sell iphone 6s in their stores now and for foreseeable future as they can barely keep up with pre-order pickups. Thanks.
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Best Buy pre orders
- Thread starter TheMacApple
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Hi are you saying that you were able to return the iphone 6s you were picking up on the spot and re-purchase it again? I was hoping to do just that -has to do with tax saving but won't go into details. Just need to confirm that it is possible. I was not sure since officially they don't sell iphone 6s in their stores now and for foreseeable future as they can barely keep up with pre-order pickups. Thanks.
I wish I had bought my iPhone from youthe guys at my Best Buy were very quick to say no to Apple, ATT or Verizon. Just curious, what retailer did you put the match in as? I may try and go back to the store and see what someone else can do. I can price match it after buying within the 14 day return period right?
did they explain to you the reason why they may not be price matching? If they just told you they can't without any explanation thats just rude. Best Buy price match policy has certain conditions. Best Buy only price match local stores (within a 25-mile radius).
This is from Best Buy's website
Our Price Match Guarantee does not cover:
- The online prices of retailers not listed.
- Contract mobile phones sold by any online retailer.
- Products shipped from or sold by third-party sellers (Marketplace sellers) on websites.
- Best Buy For Business transactions and BestBuy.com Marketplace items.
- Competitors' service prices, special daily or hourly sales.
- Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, credit card offers, gift card offers, rent/lease to own items, and items for sale Thanksgiving Day through the Monday after Thanksgiving, whether offered by Best Buy or a competitor.
I just priced matched it with Apple. I believe the carriers also have their phones priced the same as Apple. So you could ask them to price match with your carrier. And yeah you can go back to the store within 14 days and get a price adjustment done. For example, you buy something and it goes on sale the next week...the store would honor that pricing. Or you could buy something and then a day or 2 later see it cheaper at Amazon and get that price matched. Now with that being said, it does depend on the store and who's running it that day. Some will be willing to help you out and some won't. I don't mind helping out a customer, as long as it within reason.I wish I had bought my iPhone from you
Meaning, I'm not gonna price match with eBay b/c they have an iPhone for 50% off.
They kinda explained it. I had already extensively studied their policy and wasn't surprised when they told me no in the store. Their highly advertised "PRICE MATCH GUARANTEE" is pure marketing BS. Several people on the forums just suggested I try anyways since some people have gotten lucky with it.
Thank you so much for being so helpful. Can I only pricematch at the store that I bought the phone from?
Didn't get any email for pickup. Went to Apple Store in the morning, got the phone I wanted. 6s Plus 128 gold. Canceled Best Buy pre-order. I won't ever rely on BB.
While I have often felt hatred coursing through my veins towards best buy on multiple occasions, I keep myself grounded by thinking of the following in their defense:
- They are the final remaining major consumer electronics retail chain that hasn't been killed by the Internet.
- I can go there and look at, and actually hold physical goods that I am considering, which I can't do online.
- While their internal computer systems generally suck, and their inventory systems and order managment are not as good as they should be, the retail electronics game has changed only recently (call it 2009ish) in the grand scheme of things and they're still getting up to speed.
- Apple, the company that changed the game in retail and who they compete with, is a tech company that has a $684 Billion market cap, the finest minds in the world, and the deepest pool of engineering resources on the planet. And they are the yardstick against which we measure Best Buy?
- They're fighting massive price pressure from online outlets. How they make any money with their price matching is beyond me. There's been many, many times when I've walked out of there feeling like I just fleeced them by using an online offer of some sort, coupled with some internal promotion they're running.
- Many of the inventory issues (such as the one many of us on this thread have been dealing with) are caused by the fact that they are beholden to traditional supply chain issues, despite enhanced consumer service expectations. So they get a bad reputation.
- So they get a bad reputation because there is a disconnect between consumer expectation and realities of the supply chain (resulting in angry customers at the point of sale), made worse by imperfect inventory systems - so naturally, they have a tough time attracting talent to work there (though there are still many great people that work there), which feeds back into the customer experience.
So I cut them some slack, and for must-have launch events, look elsewhere.
I understand, believe me, I hate when customers ask me and I can't do anything for them. Hopefully, there will be a nice manager working the day you go ask.
You should be able to do a price match at any Best Buy store but it'll probably be a lot easier if you go back to the store you originally dealt with. And np. Happy to help
Have a tracking number now for both phones; UPS shows both will be delivered on Monday!
Lmao I have gotten 3 promotional emails from best Buy today. They are trolling so hard.
And then I get one from Zagg that says "The wait for your new iPhone is over!"
The Kappas are strong today
I waited all day, 2 deliveries came while I was there and they said not a single 6S+ only 6S. I'm so frustrated! Then the manager called different stores and said he even called a friend that used to work for Best Buy and works for Apple now and he told him that there were no 6S plus iPhones in the state, which I know is untrue bc a lot of people have gotten them today. I also called the other Best Buy in town and they said they received the 6S Plus today. Then I called apple in Memphis and asked them if they had the one I wanted in stock and explained my situation to them. She said she couldn't give me any info about their inventory (ok, I understand that) but then she told me that even though I lived 1 1/2 hours away, she encouraged me to come to the store anyway. I even called Apple directly since the Memphis store had hinted that it wouldn't be a problem even with my lengthy drive, to be able to purchase the device I inquired about. She out me on hold and called that store and told me that he's it would be fine to make the drive.
So I drove to Memphis and there were maybe 20 people in line before me. Then she got to me she asked which carrier and I said AT&T, she then informed me that they had "JUST" sold out of all AT&T. I thought the phones at Apple were all unlocked and then when they put my SIM card in, it locked to my carrier. There are tons of people selling unlocked iPhone 6S Plus on Craigslist. And this is always what they have done before every time I bought from Apple in the past. I wasn't even buying a contract phone, I told her I was paying in full.
I just don't understand why I was lied to so much today!!! Of course iPhone 6S Plus was sold in the state today, other Best Buy stores confirmed it, AT&T confirmed it, Apple Store confirmed it.
I was told by Apple to log in tomorrow morning at 8AM and reserve the phone I want, I may try this, but Best Buy is so much closer and if they call me before I pass Jackson on the way to Memphis, I will definitely stop there before I make that long drive AGAIN.
What is going on? None of this makes any sense...
I just got an email from Best Buy about my order. Let me copy and paste for you what it says.
Sean, your pickup date has changed.
We haven't forgotten about you. There's a delay on your pickup item, but we expect it to be ready for you by Friday, September 25, 2015.
...................................................................
Sean, your pickup date has changed.
We haven't forgotten about you. There's a delay on your pickup item, but we expect it to be ready for you by Friday, September 25, 2015.
...................................................................
I bailed to an AT&T store in a local small mall in my area about a mile from the Best Buy. Amazingly they had a 6S plus space Gray 64 GB. I was thrilled. But I realize I was just lucky.
For what it's worth, the ATT stores this weekend are also giving away FREE an iPad Mini 2 Wifi + Cellular with the purchase of a phone. Of course you have to add the $9.95/mo for the cellular.. Then it just shares your mobile to mobile share data.
For what it's worth, the ATT stores this weekend are also giving away FREE an iPad Mini 2 Wifi + Cellular with the purchase of a phone. Of course you have to add the $9.95/mo for the cellular.. Then it just shares your mobile to mobile share data.
I wish I had bought my iPhone from you
I had them price match apple online since the Apple Store is less then 1000 ft from best buy call customer service an do it
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I called the store to verify it is in and it is. Can't pick it up yet though as waiting on Verizon to allow me to add a line...
Well day 1 of this launch is the books. Tomorrow it all happens again. Stressful day to the say the least. Hoping things aren't as crazy as they were today. But on the plus side, I love my new phone