Bleeding light near rubber edges

[Painter2002]

Multiple reps I’ll add and you are suggesting this is a software bug lmfao?

IT IS A FAULT. For goodness sake lol, thanks for the laugh!

I can't believe this thread is still going, clearly there is an issue if you look at the screenshot you provided.

What next, is someone going to suggest that you should cover up the light bleed with duct tape? I am glad they took care of you in the end. That you are happy with your new machine is what matters.
[doublepost=1533923247][/doublepost]

One customer services rep thinking it’s a fault doesn’t make it so. Loads of people are also getting laptops exchanged for the crackling noise issue, when it’s pretty clear that its software-based. Presumably their reps are also ‘admitting’ it’s a fault, because Apple customer services are famously ill-advised when it comes to technicalities.

‘LOL’

And while yes your argument has a point, it also can be flipped, it can also be argued that there is no reason that a customer service rep can't be entirely correct in their statement. You can't say that the rep is right or wrong, unless you have some inside loop on Apple IT that we don't.

I am not saying believe everything that is said from apple customer service (I have had poorly informed reps in Apple IT), but in this case it would appear that the rep would be correct that this is a fault in that specific unit. If you read through all the comments and view the screenshots it is clear there is an issue.

 

[SBruv]

Multiple reps I’ll add and you are suggesting this is a software bug lmfao?

IT IS A FAULT. For goodness sake lol, thanks for the laugh!

Yeah, that's right, I'm saying it's a software bug. How could what I wrote be read as anything but that?

You're just not even trying to understand my point, are you?
[doublepost=1533926025][/doublepost]

I can't believe this thread is still going, clearly there is an issue if you look at the screenshot you provided.

What next, is someone going to suggest that you should cover up the light bleed with duct tape? I am glad they took care of you in the end. That you are happy with your new machine is what matters.
[doublepost=1533923247][/doublepost]
And while yes your argument has a point, it also can be flipped, it can also be argued that there is no reason that a customer service rep can't be entirely correct in their statement. You can't say that the rep is right or wrong, unless you have some inside loop on Apple IT that we don't.

I am not saying believe everything that is said from apple customer service (I have had poorly informed reps in Apple IT), but in this case it would appear that the rep would be correct that this is a fault in that specific unit. If you read through all the comments and view the screenshots it is clear there is an issue.

Well, it's an issue that I've now seen on no less than five MacBook Pros from the last two years – every single one I've looked at. The degree to which it's there varies, but they've all got it.

I guess I must be cursed or something.

 

[Painter2002]

Yeah, that's right, I'm saying it's a software bug. How could what I wrote be read as anything but that?

You're just not even trying to understand my point, are you?
[doublepost=1533926025][/doublepost]

Well, it's an issue that I've now seen on no less than five MacBook Pros from the last two years – every single one I've looked at. The degree to which it's there varies, but they've all got it.

I guess I must be cursed or something.

I am guessing you're talking about a different "light bleed" issue than the OP is. Standard light bleed and flash lighting on LCDs is one thing (I have seen it on almost every LCD/LED screen I have ever owned, even on iPads and iPhones), while OP is showing that there is light seeping through the edge of the monitor shell and screen, that is something entirely different.

Also, I don't really see how a software fix could fix light bleed. The only thing that a software could fix would be to lower the default brightness level. It has to do with the layers of the LCD itself combined with the backlight. Ultimately to truly eliminate light bleed would require Apple to start using OLED screens.

 

[SBruv]

I am guessing you're talking about a different "light bleed" issue than the OP is. Standard light bleed and flash lighting on LCDs is one thing (I have seen it on almost every LCD/LED screen I have ever owned, even on iPads and iPhones), while OP is showing that there is light seeping through the edge of the monitor shell and screen, that is something entirely different.

Also, I don't really see how a software fix could fix light bleed. The only thing that a software could fix would be to lower the default brightness level. It has to do with the layers of the LCD itself combined with the backlight. Ultimately to truly eliminate light bleed would require Apple to start using OLED screens.

No, as has already been established, I'm talking about the exact same thing as the OP – look back through the thread.
And I've not said anything about a software fix! That was the OP completely misreading what I wrote. My response was sarcastic.

 

[Painter2002]

No, as has already been established, I'm talking about the exact same thing as the OP – look back through the thread.
And I've not said anything about a software fix! That was the OP completely misreading what I wrote. My response was sarcastic.

Oh ok, I apologize for the misunderstanding. Best of luck on the screen issues, 5 out of 5 having the issue is bad.

 

[SBruv]

Oh ok, I apologize for the misunderstanding. Best of luck on the screen issues, 5 out of 5 having the issue is bad.

It’s not an issue. That’s my point: they’ve all got it, even if only slightly.

(And only two of them were/are mine. )

 

[Polaroid]

Apple store models don’t have it

 

[SBruv]

Apple store models don’t have it

Good to know. How did you get them to turn all the lights out so that it was possible to see it? It’s only visible in pretty much total darkness, as you know.

As I said, if you’re seeing this in daylight, I would agree that it’s excessive. But this ‘issue’ is apparent in darkness to some extent in every recent MacBook Pro I’ve seen.

 

[Polaroid]

Good to know. How did you get them to turn all the lights out so that it was possible to see it? It’s only visible in pretty much total darkness, as you know.

As I said, if you’re seeing this in daylight, I would agree that it’s excessive. But this ‘issue’ is apparent in darkness to some extent in every recent MacBook Pro I’ve seen.

If you bothered reading, I stated you can see the bleed in daylight.

 

[RunOrDie]

My MacBook Pro 2018 i7, 16gb ram and 256gb ssd also exhibits the same problem. My Touch ID also wobbles a bit as well and there is color uniformity problems on my screen (right side is a darker tint compared to the left side)

I have so far set up a replacement and received compensation after speaking with supervisor.

 

[maflynn]

[MOD NOTE]
Enough with the bickering.

A number of posts were removed.

 

[thadoggfather]

I wouldn't go actively looking for this necessarily, but seeing it totally unacceptable for the price of the machine and its perceived quality..

imo

 

[coolX]

I wouldn't go actively looking for this necessarily, but seeing it totally unacceptable for the price of the machine and its perceived quality..

imo

I've got a 2009 ASUS and it doesn't bleed at all. Crazy.

 

[thadoggfather]

I've got a 2009 ASUS and it doesn't bleed at all. Crazy.

my 2016 nTB for sure doesn't have it.

 

[csurfr]

I wouldn't go actively looking for this necessarily, but seeing it totally unacceptable for the price of the machine and its perceived quality..

imo

I'm with you on this... I kinda *want* to check, but much like that screen uniformity thread, I don't want to see it as I won't be able to UN-see it.

 

[thadoggfather]

I'm with you on this... I kinda *want* to check, but much like that screen uniformity thread, I don't want to see it as I won't be able to UN-see it.

I don't think a screen at full brightness in a darker setting (maybe not pitch black but darker) is entirely out of the question

over years of use, this will happen/come up at SOME point, and making a conscious effort to reduce brightness to not see it is absurd.

My iPhone 3G I recall had this problem, and it was a smartphone, and I found it unacceptable. ymmv

 

[csurfr]

I don't think a screen at full brightness in a darker setting (maybe not pitch black but darker) is entirely out of the question

over years of use, this will happen/come up at SOME point, and making a conscious effort to reduce brightness to not see it is absurd.

My iPhone 3G I recall had this problem, and it was a smartphone, and I found it unacceptable. ymmv

Oh, don't get it twisted. I don't feel that it would be acceptable at all. I just don't actively search for problems. If I happened to see that I would take it in for repair. I don't actively reduce my screen brightness. I just let it adjust on its own.

Just like the BridgeOS crash. I have yet to experience one *unless* my machine goes to sleep with the 4k UltraFine connected, and even then it is very sporadic. I contacted Apple, but honestly don't feel it warrants a replacement. I don't have the speaker crackling that some have reported, nor does my TouchID "wiggle". I see it as picking and choosing my battles. I think if we were to look hard enough we could find a fault with every machine out there.

 

[SBruv]

I don't think a screen at full brightness in a darker setting (maybe not pitch black but darker) is entirely out of the question

over years of use, this will happen/come up at SOME point, and making a conscious effort to reduce brightness to not see it is absurd.

My iPhone 3G I recall had this problem, and it was a smartphone, and I found it unacceptable. ymmv

FWIW, it's only visible on mine in pretty much total darkness. I can't imagine any situation in which I'd see it in actual usage – watching a movie in total darkness with the brightness all the way up for some reason, I guess.

 

[thadoggfather]

FWIW, it's only visible on mine in pretty much total darkness. I can't imagine any situation in which I'd see it in actual usage – watching a movie in total darkness with the brightness all the way up for some reason, I guess.

If it works for you that’s all that matters. I’d be a little miffed but if it’s only a small amount and not down the whole side there probably are worse battles to pick

 

[SBruv]

If it works for you that’s all that matters. I’d be a little miffed but if it’s only a small amount and not down the whole side there probably are worse battles to pick

Yup, there are a few slivers of it on both sides and along the top, just as there are with the other four post-2016 MacBook Pros I've seen in total darkness.

 

[SDColorado]

I'm with you on this... I kinda *want* to check, but much like that screen uniformity thread, I don't want to see it as I won't be able to UN-see it.

I got suckered by this thread to check mine and took it into a pitch black room. No windows, no light bleed, nothing. It definitely does not exhibit any of that. You can see a slight reflection from the display in the aluminum edging when viewed at the right angle, but no light bleed at all coming through near the rubber edges.

Edit: Of course I am not trying to encourage you to check your own. This one is being returned anyway for an unrelated issue. Otherwise you are right, if yours does have it and you see it, you will probably never unsee it

 

[maflynn]

Of course I am not trying to encourage you to check your own.

If I don't notice any light bleed from normal use, I'm not going to take it into a closet and test it, Just like I'm not going to shake it, for a rattle, or press each key to see if the key click is just a little different.

I'm using, and enjoying my laptop and from norma use, everything appears to be in order.

 

[Faelan]

If I don't notice any light bleed from normal use, I'm not going to take it into a closet and test it, Just like I'm not going to shake it, for a rattle, or press each key to see if the key click is just a little different.

I'm using, and enjoying my laptop and from norma use, everything appears to be in order.

Each to their own I guess, but when I have to pay €2500 for a product that I expect to be using a lot over the next 4+ years, I want to make sure that I've tested everything for any potential problem, however minute they may be, before my 14 days are up. If we're talking a €25 product, nah - if it seems to work as it should, it's probably alright.

I'm more than willing to accept a flaw here and there if it's not something that is ever going to affect me with the way I use my machine. But I would still like to know whether it's there or not, so I can at least try to ascertain if it could become a problem in the future.

I do realize it's hard to make something as complex as a modern day laptop completely flawless. But when a company is charging a hefty premium on their products, I expect them to deliver a product closer to perfection than a similar performing, but cheaper, product. Otherwise I'm just paying for a fancy status symbol logo that I couldn't care less about. That's not why I buy Apple products.

My 2018 MBP (which has the outer bezel light bleed issue, although not visible under normal circumstances and therefore okay with me) is going back because of a dust particle caught in the display. This will be my >>3rd<< Apple product out of a total of 5 with a trapped dust particle or dead pixel purchased within 2 years. I've never had a non-Apple product with a trapped dust particle and it has been many years since I last saw a dead pixel in a non-Apple product. Needless to say, I'm starting to wonder where my money is going. Maybe they're going towards keeping Tim Cook's place free of dust instead of the facility making displays for Apple? Just kidding. Maybe I've just been extremely unlucky. I hope that's the case. But it does make me wonder if there's something more going on.

 

[SDColorado]

Maybe they're going towards keeping Tim Cook's place free of dust instead of the facility making displays for Apple? Just kidding. Maybe I've just been extremely unlucky. I hope that's the case. But it does make me wonder if there's something more going on.

It is hard to say where the blame would be in regards to dust particles being trapped in the display. Is it the display manufacturer? The company doing the assembly?

The 2018 modes use LG panels, was that also the case with the others you had trouble with? The laptops are assembled in China, I believe by Pegatron, in the case of the MBP. Where all the models you had issues with laptops?

I know the Tim Cook thing was tongue in cheek, but all brands of computers rely on displays from only a couple companies, primarily Samsung and LG and are assembled in a handful of factories. So it seems that issue of dust trapped in the display could just as easily happen to other brands? I have certainly seen mentions of it on the Microsoft Surface and Dell forums.

 

[csurfr]

......Of course I am not trying to encourage you to check your own. This one is being returned anyway for an unrelated issue. Otherwise you are right, if yours does have it and you see it, you will probably never unsee it

Well, I wasn’t actively looking, but last night when I woke my computer the screen brightness was essentially all the way up (and that of my ultrafine) for some reason, so I turned it up the rest of the way. 2018 15” base model. No light bleed from the edges.