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This happened to me, too, although I didn't draw the connection to my reset because I didn't notice the missing documents until a day or two after I reset my iPad.

Fortunately I was able to recover all of my documents from BackBlaze, making this the fourth or fifth time BackBlaze has totally saved my ass. Offsite backups FTW!!!
 
Maybe Scott wouldn't sign because he KNEW it wasn't his fault...and that now seems possible. Salesman in charge.

I'm waiting for Cook to put an apology on the Apple homepage.

Maybe a messed up iOS is less important than one app that can be easily replaced by the user.
 
If you try to turn off iCloud in Yosemite, it warns you that you will lose everything in the cloud from your Mac.

When I saw that, I backed away from the keyboard slowly.

I am making a point to backup my backup that was supposed to be good in iCloud. I do not feel confident at this point with Apple's iCloud.

That's how it should work. If you are deleting a program or feature, why would you still have the program or feature on your computer?

In other words, iCloud stores those documents for you to access through various programs (Pages, Preview, etc.). If you turn off iCloud, there are no documents to access because you have iCloud disabled.

It isn't deleting the documents, just telling you that you can't access them because you are turning the feature off.

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This happened to me, too, although I didn't draw the connection to my reset because I didn't notice the missing documents until a day or two after I reset my iPad.

Fortunately I was able to recover all of my documents from BackBlaze, making this the fourth or fifth time BackBlaze has totally saved my ass. Offsite backups FTW!!!

Agree about BackBlaze. Well worth the money.
 
Maybe I'm dense, but how does one back up documents stored in iCloud using the Apple productivity suite? There's no real way to browse the files except via the open dialog boxes (at least until iCloud Drive and Yosemite arrives, if I am to understand that functionality).

Do you "Save as" -- sorry, they renamed that to "Duplicate" -- every time you make a change to your file?
The documents have always been stored in /Library/MobileDocuments or something to that effect, so backing them up is a piece of cake.
 
Maybe I'm dense, but how does one back up documents stored in iCloud using the Apple productivity suite? There's no real way to browse the files except via the open dialog boxes (at least until iCloud Drive and Yosemite arrives, if I am to understand that functionality).

Do you "Save as" -- sorry, they renamed that to "Duplicate" -- every time you make a change to your file?

It saves automatically, similar to the way notes in the iOS Notes app save. With OS X, you can browse prior versions, however, which you can't do in Notes.
 
Some serious issues with iOS 8 it seems. I got lucky, as I ised this option to wipe my 5S a few days ago after getting the 6 Plus. I had already upgraded to iCloud drive as well.
 
The documents have always been stored in /Library/MobileDocuments or something to that effect, so backing them up is a piece of cake.

Actually entering that folder just runs a script that goes to iCloud drive. Try access it from Terminal.
 
This is by far the worst ****up of all of Apple's recent ****ups. Simply inexcusable to have data loss.

I have to sell my iPhone 5. I don't know how I'm going to be able to do that now if I can't wipe it. Ugh.
 
That explains how all my documents got erased. I thought it was because I was using the beta version of iOS 8 :mad:
 
Lovely, just lovely.

I would be screwed if I didn't read these forums so frequently.

Or backup and then there aren't any issues.

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Wow so iOS 7 never came out of beta and looks like iOS 8 is virtually iOS 7 beta 2.0. ********** great! Are we aspiring to Android functionality now? smh

You seem to lack a fundamental understanding of how software development works. Yes, each build of software builds upon the prior.
 
Actually entering that folder just runs a script that goes to iCloud drive. Try access it from Terminal.

Apple doesn't seem to have a good solution for backing up your iCloud account. As today's incident has proven, this is going to become a serious problem if they don't come up with one soon.

iCloud needs to be treated just like any other storage media: It must be backed up. Your data MUST be in more than one location, preferably three locations. People who don't realize this are going to get burned; the question is not "if" but "when".

This issue did not affect me because I don't trust the cloud. At all. You shouldn't either. The only positive thing about this is that it will make people distrust the cloud as the only storage place for their data.
 
Yes... Tim Cook uses Apple products.

But I don't think he's the person writing the code for Apple software.


I was just thinking it's strange that the leadership does not experience any of these issues on their devices. Possible, but strange.
 
That's one of the stupidest things I've ever read.

Steve was a visionary. One of his talents was that he was able to see what technologies and serves Apple should pursue, and he made sure Apple did it better than everyone else. And your telling me if Steve was still around, iOS would be stuck in the past and we wouldn't even have obvious features like Touch ID? Come on...

Whoa, slow down there, pilgrim. Put your knee back in a vertical position. What I said had nothing to do with Jobs's talents. He did huge things. But under his tenure iOS releases were not as big as iOS 8, except for of course the first one. New features were metered out more slowly. It also may be the case that iOS 8 is just a crossroads where many things came to fruition, and future iOS releases will be more like 2.0-6.0.
 
Just admit it's an issue - we know there's more than the 9 apple claimed and even if there weren't, these 9 clearly didn't go out of their way to bend their phones.

So you want them to be indestructible? The data shows it isn't worse (and is actually better) than competitor phones. That's not ancedotal evidence, that is science and data.
 
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