Bug in iOS 8's 'Reset All Settings' Option Also Erases iCloud Drive Documents

[Mr Fusion]

Apples PR department must be going nuts right now

What PR department? The one that constantly insults its own customer base with laughable responses to design flaws and poorly tested software?

This will either be put to rest as:
- "Oops! You know what, we forgot to tell you guys... It's actually A NEW FEATURE!!!"
- "70% of the time, it works 100% of the time."

 

[doelcm82]

Bendgate deniers will probably claim this doesn't happen either.

My iPhone 6+ is not bent, so I'm a bendgazi skeptic. I'm waiting for owners of bent phones to start appearing in large numbers at Apple stores, instead of on social media before I give it much credence. Meanwhile, I'll continue to carry my phone in my front pocket as usual. I can't get mad about how bendable my phone is, when the phone doesn't want to bend.

This is different. I'll refrain from using Reset All Settings until I hear there is a solution.

 

[nooaah]

A lot of people should be updating their CVs at Apple. Maybe they should invest some of those billions in more software engineers and quality managers?

 

[Apple_Robert]

If it takes being in beta longer to catch more bugs like this, then do it Apple. I think Apple should also consider opening the beta up to the public like they did with Yosemite.

Either the time frames for releasing the new software is unreasonable, or there is a lack of oversight, or both.

There is no need to rush major software releases. Get it right (as best you can) the first time.

 

[OzyOly]

I've been caught out by this bug. Lost some important document too.
Apple are really going to loose the customer trust they clawed back from the MobileMe days.

 

[antmarobel]

Someday Apple will reset your whole life...

 

[AppleMad98004]

Things like this happen when you go from a niche player in computers (the MAC) to the richest and largest electronics (no longer computer) company in the world.

You can't run it like one used to.

 

[jmpage2]

Apple, fast on their way to becoming another has-been tech company in the dustbin of history due to managing tech like managing the shipment of soybeans...

All under the brilliant leadership of Tim Cook.

 

[RedOrchestra]

What's going on with Apple lately?

Well, they're kinda' busy ya' know, attending fashion shows in Paris.

 

[milmom2005]

Goog reason to backup often!

Thanks for the info. A good reason to backup often and to multiple locations...people are fallible.

 

[RickInHouston]

...and my personal favorite on this site...

It sucks because I LOST EVERYTHING in the cloud, but I love my phone.

 

[Mackinjosh]

show me a single video of a phone bending in front pockets, please. not just a bunch of dumbasses trying to break them on purpose.

lulz the insane fanboys are the best. So easy to rattle.

 

[KeepCalmPeople]

I have to say I am rapidly losing faith in Apple's ability to run a consumer cloud environment. I will not be using iCloud Photo Library, or entrusting my most important documents to iCloud Drive.

Apple has a lot to learn from Dropbox. How about document versioning to start off? And a Trash Folder? And under no circumstances allowing a user to delete all their data with one click, without the ability to revert/undo/restore?

 

[rwilliams]

Will we ever get to the point where people stop thinking "-gate" jokes are clever or funny?

 

[Navdakilla]

Wow, iOS 8 just keeps getting worse and worse

No kidding,

Where is apple's Quality and testing department!?!
Someone is going to get fired for all this!

 

[autrefois]

OMG, ResetGate!!! :O

Right after BendGate, WilliamsGate and CellGate!!!

Poor Steve Jobs. He would never have allowed this!!!

What the hell happened to waiting to release stuff because "Details matter"? I know Apple wasn't perfect under Jobs but it wasn't this bad. The company seems too lax.

Anyone remember the disaster that was the rollout of MobileMe?

"Can anyone tell me what MobileMe is supposed to do?" "So why the ******* doesn't it do that?" — Steve Jobs.

 

[Apple_Robert]

I am extremely skeptical about Yosemite. It feels like 10 steps backwards in terms of OS X's user interface and overall refinement. I'm normally very excited about OS X updates, but this one has me cringing with some of their lame changes. It no longer "feels" like a Mac. I expect it will be refined over time, though. Just sad that some people at Apple seem to be clueless, or living on a different planet.

It does have a ways to go, in my opinion. With the iCloud integration, reports like this, especially before a big event next month do not help endear customers towards new products and software.

 

[usersince86]

Just one more reason *not* to be an early adopter

This is the "norm" for the MS world; sad it's becoming more the norm in Apple land too.

 

[Nicksd84]

Yea. Sometimes iCloud is awesome and sometimes it sucks. Such as iTunes match and this issue described here. Some bugs I will give a pass on... Some like this I will not. Seriously Apple, step your game up.

 

[camnchar]

Well thanks Apple. "Reset All Settings" was the only way to get my phone to work with my car through bluetooth, and now I've lost all my iCloud documents.

 

[OzyOly]

ICloud Drive folder on Yosemite is not included in your Time Machine back up by the way.
Well done Apple, you feckin idiots.

 

[MacNut]

Apple really should leave cloud services to someone else. Do hardware and software not the other stuff.

Their race to out do Google seems to be backfiring on them.

 

[cdarlington1]

I just looked. Mine are all gone. Frak!

 

[Blue Fox]

So one person has this issue, it's gets put on the front page and people start whining about it, has this even been confirmed yet by someone technical?

 

[yaxomoxay]

What's going on with Apple lately?

Simple, they made the mistake of putting HW and SW under one hat. The result is that both lost focus, and their own philosophies.
Cooperation sometimes works better at a certain distance... just ask your relatives!