Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
OP: Best advice is to keep your current phone for as long as absolutely possible.

You've already contributed to the trough, and will do so again if you try to return/exchange. Enough. You have no control over Apple's products or whether there'll be any settlements for this, but you do have control over your wallet. Time to stop rewarding empty promises and those who don't hold up their end.
 
Last edited:
Yeah, i'm not sure it's illegal what they're doing, but it's pretty shady.

Taking a page out of the Tesla playbook of selling against features that don't already exist.
Apple has been very careful in the wording of thier marketing materials.

People need to relax, this is not the end of the world. Like I said in an earlier post never buy with the expectation of a future potential feature. This has been a public relations nightmare for Apple but I doubt in any way it will hurt them enough to cause any significant financial harm. Enjoy what you have.
 
  • Like
Reactions: Devyn89 and kitKAC
Apple should make more of a statement to its customers. They’ve been relatively silent about this mess.

Apple Intelligence is honestly a joke. There isn’t a single useful feature in it and turning it off doesn’t make you wish you had something when it was on. Even the features baked into the camera on the 16 Pro are terribly implemented. Samsung does it way better and Apple seriously needs to figure this out.
 
Perhaps I am not seeing the same Steve Jobs you are.

I'd have to go dig up links to articles, but the Steve Jobs I am familiar with told customers to get bent whenever Apple did something customers didn't like. The most famous, "You're holding it wrong!" in relation to the iPhone 4.

Steve had a vision. And customers were not going to get in the way of his vision.

Your problem isn't with Tim Cook, whom Steve hand selected for the purpose of PROTECTING Apple by being a caretaker. Your problem is with Jony Ive, the lead designer for the period of time you claim Apple lacked innovation and was lagging the competition.

I'm no great fan of Tim, but Jony Ive bears a lot of the responsibility here.
100% disagree.
 
  • Like
Reactions: asfalloth
Yeah, i'm not sure it's illegal what they're doing, but it's pretty shady.

Taking a page out of the Tesla playbook of selling against features that don't already exist.
Yep, I spent $12k on one of those features that “doesn’t exist” and I enjoy it every day 😂
 
Ultimately they were pretty clear that it was for the future, they've not cancelled it, so realistically there's no grounds for a refund.

However, the whole thing has been a poor show from Apple. Speaking personally, Apple Intelligence is useless, the only value I've had is giving my wife generic text responses to annoy her. I went from a 12PM to a 16PM and can barely tell the difference, it's marginally nicer and smoother but it's all a bit meh, a smarter Siri would be a genuine differentiator but they've failed to deliver. So the whole thing is emblematic of apple losing their way for me personally.

For the first time since the iPhone 4 I'm going to start looking at Android phones again. Maybe I'll regret it, I've a lot of Apple stuff so it'll be a harder switch but I'm going to at least buy a good one to play around with, something I could never have imagined doing a few years back.
 
  • Like
Reactions: nathansz
Call up their phone lines and make it clear how dissatisfied you are. Because what they did was a total bait and switch with false advertising. They advertised the personal, context aware Siri for the 16 series from day 1. They said it’d be available by fall 2024, and now that time elapsed and their claiming not until 2026, which is after the 17 comes out. They pulled some of those ads now, but that doesn’t mean it didn’t influence decisions to upgrade. Having customers expect 3-4 months wait only to then reveal the total wait is 18 months may constitute unreasonable delay, or that they knew their initial time frame was intentionally misleading to gain sales.
 
  • Like
  • Haha
Reactions: Trader05 and kitKAC
Call up their phone lines and make it clear how dissatisfied you are. Because what they did was a total bait and switch with false advertising. They advertised the personal, context aware Siri for the 16 series from day 1. They said it’d be available by fall 2024, and now that time elapsed and their claiming not until 2026, which is after the 17 comes out. They pulled some of those ads now, but that doesn’t mean it didn’t influence decisions to upgrade. Having customers expect 3-4 months wait only to then reveal the total wait is 18 months may constitute unreasonable delay, or that they knew their initial time frame was intentionally misleading to gain sales.
How is this bait, switch, and false? they were very clear that it’s coming soon. We will get it at some point and it will need to be better than what we have now, which I expect.
 
  • Like
Reactions: nathansz
Call up their phone lines and make it clear how dissatisfied you are. Because what they did was a total bait and switch with false advertising. They advertised the personal, context aware Siri for the 16 series from day 1. They said it’d be available by fall 2024, and now that time elapsed and their claiming not until 2026, which is after the 17 comes out. They pulled some of those ads now, but that doesn’t mean it didn’t influence decisions to upgrade. Having customers expect 3-4 months wait only to then reveal the total wait is 18 months may constitute unreasonable delay, or that they knew their initial time frame was intentionally misleading to gain sales.
You think people upgrade for a better Siri and not battery life, screen, speaker, etc improvements? Just Siri?

I think that would be hard to prove without people lying.
 
This thread is hilarious.

Will there be lawsuits? Sure.

Will they go absolutely nowhere? Yup. Not every lawsuit, solo or class action, gets a settlement. Demonstrating the harms and that there’s a breach of contract on Apple’s side given all the disclaimers is far-fetched at best.

Lawsuits are filed every day. Not all are settled. Some have no merits and get dismissed. This would almost certainly fall into that category. I can’t even imagine there’s a “class” that a court would cert.

In-house counsel for big companies is top-notch, and most big companies have also retained the best law firms.
Yep first thing people do when they feel wronged is lawsuit. I can’t believe the vitriol on this forum, it’s like people were physically assaulted or something. All over stupid software that will be delayed.
 
  • Like
Reactions: kitKAC and john123
How is this bait, switch, and false? they were very clear that it’s coming soon. We will get it at some point and it will need to be better than what we have now, which I expect.
Coming soon 3-4 months is very different from Coming soon 15-18 months. It was misleading. They advertised the feature from Day 1.
 
  • Haha
Reactions: TgeekB
You think people upgrade for a better Siri and not battery life, screen, speaker, etc improvements? Just Siri?

I think that would be hard to prove without people lying.
Who said that? Those are your words. If someone saw the ads they posted themselves about the personal Siri, and that got someone to upgrade only to then move the goal post from 3-4 months to 15-18 months then that was misleading. They were duped into upgrading early when the features won’t be out until after the next iPhone. It was false advertising.
 
Coming soon 3-4 months is very different from Coming soon 15-18 months. It was misleading. They advertised the feature from Day 1.
If you can show me an ad that said says will come in 3-4 months than I will agree, otherwise Coming soon can mean just about anything.
 
  • Like
Reactions: nathansz
Who said that? Those are your words. If someone saw the ads they posted themselves about the personal Siri, and that got someone to upgrade only to then move the goal post from 3-4 months to 15-18 months then that was misleading. They were duped into upgrading early when the features won’t be out until after the next iPhone. It was false advertising.
You think the masses in general would upgrade their phone for Siri alone? That’s doesn’t pass the litmus test of common sense. Most likely people bought the iPhone 16 for the totality of the upgrades.

And if apple delayed one feature, the faux outrage is incredulous.
 
the fact that this question is even being asked speaks volumes about Apple Intelligence.

in short, the marketing push is not underpinned by the engineering reality. AI is not a selling point for many people - despite the marketing.
 
Apple should make more of a statement to its customers. They’ve been relatively silent about this mess.

Apple Intelligence is honestly a joke. There isn’t a single useful feature in it and turning it off doesn’t make you wish you had something when it was on. Even the features baked into the camera on the 16 Pro are terribly implemented. Samsung does it way better and Apple seriously needs to figure this out.
I see a Samsung in your future. Hope you enjoy it.
 
Yep first thing people do when they feel wronged is lawsuit. I can’t believe the vitriol on this forum, it’s like people were physically assaulted or something. All over stupid software that will be delayed.
It’s the now generation. They expect everything handed to them and if it’s not - “class action lawsuit”! I blame all the drive-by attorney commercials on TV.
 
  • Like
Reactions: Otwer22
I see a Samsung in your future. Hope you enjoy it.

Lol so because Samsung does something better than Apple I just have to jump ship? Get real man and stop defending a trillion dollar company that has completely dropped the ball here. If Apple isn't held accountable then they can just announce features that never come to fruition and just say "We are working on it." If they announce it with an OS, then they need to deliver or they will be criticized.
 
  • Haha
Reactions: TgeekB
Never😂. Was an android user for years. I have no interest in going back. Ai is not a big deal for me so all the commotion is just hilarious to watch, you would think the world is ending.

It's not a big deal to you because you have an iPhone that doesn't do AI.
 
Lol so because Samsung does something better than Apple I just have to jump ship? Get real man and stop defending a trillion dollar company that has completely dropped the ball here. If Apple isn't held accountable then they can just announce features that never come to fruition and just say "We are working on it." If they announce it with an OS, then they need to deliver or they will be criticized.
Samsung does very little better than Apple. You think they do so go to the greener grass. Hold yourself accountable for your words.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.