that’s encouraging. I believe iOS 14 GM is being released next week. Thanks LarryJoe33Maybe an opportunity to try iOS14? It's on beta 8 and rock solid. Close to GM. Can't tell you how much better CarPlay works with our dongles on IOS14.
that’s encouraging. I believe iOS 14 GM is being released next week. Thanks LarryJoe33Maybe an opportunity to try iOS14? It's on beta 8 and rock solid. Close to GM. Can't tell you how much better CarPlay works with our dongles on IOS14.
Just sent them an email asking for a full refund. They said since I already got a replacement, there is no refund now. WTF....I'm stuck with a unit that doesn't work in my truck with no refund available. Talk about horrible customer service. Please do NOT buy from this company. Going to turn them in to the BBB. I'm sure nothing will happen....one of the worst companies I ever dealt with.
Thanks
Hi Lyons. I have both a 2019 Silverado and a 2020 Colorado in my family. Specifically, both trucks have the MyLink 3"+" (RPO IOS) infotainment system, and both are running the same GM infotainment firmware. While a wired CarPlay launches immediately in both trucks, the new CPLAY2air I received on September 1 does not work in either using the same CarPlay sockets used in the wired connections.Just sent them an email asking for a full refund. They said since I already got a replacement, there is no refund now. WTF....I'm stuck with a unit that doesn't work in my truck with no refund available. Talk about horrible customer service. Please do NOT buy from this company. Going to turn them in to the BBB. I'm sure nothing will happen....one of the worst companies I ever dealt with.
Thanks
At this point, I have decided to keep the unit and keep monitoring this channel to see if the problem eventually gets fixed. In the meantime, GM has announced that they are going to be offering wireless CarPlay on the 2021 Silverado, and I am hoping that I will be able to get a GM firmware update to enable wireless CarPlay on my factory MyLink 3+.
Hi Lyons. I have both a 2019 Silverado and a 2020 Colorado in my family. Specifically, both trucks have the MyLink 3"+" (RPO IOS) infotainment system, and both are running the same GM infotainment firmware. While a wired CarPlay launches immediately in both trucks, the new CPLAY2air I received on September 1 does not work in either using the same CarPlay sockets used in the wired connections.
In fact, the MyLink 3+ firmware does not even seem to recognize the CPLAY2air as a CarPlay device. I can see the unit's wifi SSID (MYCHEVROLET5C on the factory firmware, AutoBox-582f on 0804) waiting for the wireless CarPlay bluetooth handshake, but the unit never registers as a CarPlay device, so I never get the setup screens.
I am curious if Skmzatlanta has his ears on (this thread, quote #3791). He has been able to get both 0804 and 0810 working on his 2020 Camaro that is probably running MyLink 3+. Both of our trucks have the GM V807 infotainment software... I would love to know what GM software he is running on his vehicle that can be found by selecting "Settings/System/About" on the infotainment system.
As it is, I have spent two of my Labor Day weekend days and a bunch more time (and burned a bunch of credits with the Missus) trying all the suggestions on the 165 pages on this forum to no avail. Since I could not even get to the setup screens, I was not sure what firmware load it had from the factory, so I did a successful manual upgrade (maybe downgrade) to 0804, but there were no changes at all in the unit's behavior on either truck. The CPLAY2air customer service is hopeless, though evidence on this forum indicates that the Carlink support is better.
At this point, I have decided to keep the unit and keep monitoring this channel to see if the problem eventually gets fixed. In the meantime, GM has announced that they are going to be offering wireless CarPlay on the 2021 Silverado, and I am hoping that I will be able to get a GM firmware update to enable wireless CarPlay on my factory MyLink 3+.
Exactly same issue with my 2020 Camaro. Saw others with GM radios that had success. Was hoping for faster connection but will not connect at all now! "Connect a compatible apple carplay device" every time after 5 attempts. 08.10 worked well enough.
Thanks shadowmyst1975. I already have $129 in this thing... if I don't get it working, I may have to buy some hardware!You will need a hardware upgrade to enable it. Your current GM HMI system does not have the necessary components for wireless CarPlay.
Thanks shadowmyst1975. I already have $129 in this thing... if I don't get it working, I may have to buy some hardware!
I am having newb issues figuring out how to send PM to Skmzatlanta asking him to respond to my post #4110 above. Could I ask for someone to PM him on my behalf to take a look at the post?
Hi Skmatlanta. Can you provide the GM infotainment software release of your truck so that we might be able to "catch up" to where you are? See my post above (4110) for additional information regarding MyLink 3 support.To add I now get the same error "Connect a compatible apple carplay device" when I plug it in using lightning cable! How does that happen?
I just tried updating but still shows that I’m up to date with the old rollback version 08.04 ?!?!?
Does anyone see “Version: 2020.09.05.1602“ when they try to update today ?
Yes, me too.it did pop up in my unit and it was downgraded to 08.04 (was running latest available ota).
Build number on the my 2020 Camaro Mylink3 is W119E-U148.3.4-MIH20A-523 Sept 12,2019Hi Skmatlanta. Can you provide the GM infotainment software release of your truck so that we might be able to "catch up" to where you are? See my post above (4110) for additional information regarding MyLink 3 support.
Actually it is Infotainment 3 Plus, not sure if that is the same as MyLink 3.Build number on the my 2020 Camaro Mylink3 is W119E-U148.3.4-MIH20A-523 Sept 12,2019
Still running 8.10 with random stutter every 5 mins or so. Happy with it.
OTA update to 9.05 is available but I am leaving well enough alone.
Today a new 7.5MB firmware. Another Joyeauto firmware?
Then I test it.