Ok so I sent my brand new iPhone into cashforiphones. I got a replacement phone from Apple for a cracked case. The phone was tested by the apple genius before I left the store. I simply took the SIM out and mailed the phone in right away, same day. I was quoted at $460 from cashforiphones. They called me after more then a week and offered me $160. I was totally shocked and asked why. They said it was in recovery mode, which I know it wasn't when I sent it in. I told them to simply plug it in and take it out of recovery mode and they refused. So I told them I would do it and send it back to them and they told me they couldn't take the phone back again. I decided to just have them send it back to me. This whole process has taken forever and tied my phone up and now I will get much less by the time I get it back. Totally ridiculous. Never use this site. If you are wondering if they are legit just call the number on their website and you will find out there is no way to get a person to talk to. It's not even an option. I basically went without a good phone for the last few weeks and lost money by having my phone tied up. I'm hoping they actually mail it back to me like they said they did. So far I have gotten nothing. So mad right now!