I did finally get an email response from them but I feel like they aren't being totally forthcoming about sending out the case. If the just said that they are overwhelmed and it will still be a couple days or weeks I would feel the communication was better. Here is what response I received:
Mathew,
Group 1 shipped already so you are likely to be in Group 2 which is scheduled to go out this week.
Hang in there!
Terence
matthew, thanks for posting this. what was your order #? were you a preorderer, or a july 1st orderer?