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element bumper "vapor"
- Thread starter txr0ckabilly
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That'll last you about ... a minute.
Which may be all you need.Stay classy.
Nay mon frere, at 20 bucks a lap dance per song he has at least 12 minutes.
Sorry guys, I've never filed a PP dispute before so if my question sounds dumb it's just my lack of knowledge.
Why would a person need to file a dispute if the company your ordered a product from gives you an instant refund the moment you ask for it?
What am I missing here? I thought a dispute would indicate a conflict between buyer and seller.
If Element is willing to refund charges why would there be a need for a dispute?
Thanks in advance
Why would a person need to file a dispute if the company your ordered a product from gives you an instant refund the moment you ask for it?
What am I missing here? I thought a dispute would indicate a conflict between buyer and seller.
If Element is willing to refund charges why would there be a need for a dispute?
Thanks in advance
because they all feel as if elementcase is actually taking their money and making a run for it.
I think people here are so hard up for this case that they're waiting as long as possible in desperate hopes that their case will come. Since PP has a 45 day clause, seems like most people here are waiting until the last minute that they'll get an email stating their case has shipped. If not, they'll open a dispute to ensure, if anything, the process for getting their refund back begins. Basically, filing a dispute covers your bases.
because they all feel as if elementcase is actually taking their money and making a run for it.
I was wondering what all the dispute talk was about. Does anyone honestly believe that they are going to close the doors, kill Element.com, get a new paint job and move to Mexico.
Apple can't make a black Iphone 4 into a white one. Is Apple getting ready to jump the boarder too?
it pays off to have worked as a bouncer at a club...I know all the wh00res...free dances!!!!!!!! the monies can be spent on other "party favors"
I was wondering what all the dispute talk was about. Does anyone honestly believe that they are going to close the doors, kill Element.com, get a new paint job and move to Mexico.
Apple can't make a black Iphone 4 into a white one. Is Apple getting ready to jump the boarder too?
but apple didnt take preorders for a white one...in any case, I want my 5cents interest too on my monies they have...throw in a sticker or screen protector? spray them with sexy perfume maybe? anything!!!!!!!!!!!!
Yeah, I get what you're saying. I just wonder if a bunch of unnecessary disputes would hurt Elements credibility with PP when it could just be avoided by calling them up and getting an instant credit on their PP acc.
Seems like overkill, ya know.
Hardly seems like overkill. Some production updates and picture of actual product would warrant the extra wait time. Keeping paying customers in the dark about the status and consistently missing promise ship dates are definitely grounds for a dispute.
If it wasn't for this discussion thread, individuals would have already filed disputes. The only thing preventing that is the ability to talk it out with others in the same position.
You're right. No, pre order, but the man himself said it on July 16th. We all believed THE STEVE. People put off buying an Iphone 4 waiting for a white one and now are screwed waiting for backordered black ones. Maybe they could offer us a discount on replacement parts.
In Jobs we trust
http://www.youtube.com/watch?v=uLbJ8YPHwXM
I mean overkill with the dispute. At this point in the game anyone can get a refund without doing that. I 100% agree with you on being kept in the dark.
Just my $0.02...
Element Case has handled this whole thing wrong from the beginning. First, you manufacture a prototype. You test/modify the prototype and once ready, you go to production. If it comes back from production and passes all your tests you then you send a working model to a gadget blog and let them stir up some hype for your product. Once you've got some production build-up and can fulfill some orders, that's when you offer it for sale and accept people's money! Is this hard or am I missing something? For those that have paid and have nothing to show for it and can't get the company to answer some basic questions, I think they owe you something in addition to the case. Its not for the consumer to provide venture capital to the company making the product. They should refund everyone's money immediately and issue an announcement once they have a product to ship out and not just render pics posted on their website.
Element Case has handled this whole thing wrong from the beginning. First, you manufacture a prototype. You test/modify the prototype and once ready, you go to production. If it comes back from production and passes all your tests you then you send a working model to a gadget blog and let them stir up some hype for your product. Once you've got some production build-up and can fulfill some orders, that's when you offer it for sale and accept people's money! Is this hard or am I missing something? For those that have paid and have nothing to show for it and can't get the company to answer some basic questions, I think they owe you something in addition to the case. Its not for the consumer to provide venture capital to the company making the product. They should refund everyone's money immediately and issue an announcement once they have a product to ship out and not just render pics posted on their website.
The other thing they could have done is pretty much what they are doing now, except the following
1. Instead of taking full price for the case, do preorders. Say $20 or something with balance due before final ship (or at least give people this option - I bet most would have gone ahead and paid in full anyway)
2. Communicate with people over Twitter or their site or heck, even come on here and explain the difficulties they were having, apologize for them, maybe post a sneak picture or two of production and keep going. I bet people would be mostly fine with all of this and might even be supposrtive of the time to get it right if they had done it that way.
Only the youth of today would be so sucked into thinking a company is going to waste their day updating their facebook and twitter accounts. People that run companies or work for a living dont have time for that crap. Its crybabies of today that sit around with nothing to do but complain about no updates on facebook/twitter that sit there and mess with that crap all day long.
You guys need to learn that constant communication is killing our society. To be updated on everyone every move is outrageous. I cant tell you how many damn kids come into the ER I work in with anxiety and suicidal intentions because of facebook/myspace/twitter/whatever.
That's all people want (besides the case!) is some communication. How hard is it to post an update on a site or Twitter for crying out loud? It drives me crazy when people say they are too busy. Everyone is busy. Take two minutes, post an update and people will be mollified for awhile.
Seriously?? I'm afraid that's the world we live in today. Furthermore, a company accepting orders/money for a product they apparently can't deliver and not providing an update here and there is ridiculous.
Lots of companies use Twitter and Facebook buddy, infact Element Case used it up until July 8th to promote this very "Vapor" case. Jeff Sasaki the owner of Element Case had time to sign into his Facebook to delete it, but not time to post a simple message about whats going on / wrong?
With a credit card you have 60 days from WHEN YOU GET THE BILL. Not when you place the order.
I agree with 99% of your post. I actually don't feel that they "owe" me anything extra, all I paid for was a case. But I paid for that case to be delivered in a timely manner. All I'd like is a little honesty and communication. I operate a business myself, so I know first hand how frustrating things can be when things don't go according to planned or when we get overwhelmed by customers. But we always just state upfront what's going on with our business, and sure, it sometimes isn't the thing the customers want to hear, but they seem to appreciate it because they keep coming back. I know with the way that Element has handled this launch that I may still wait on my Vapor, but they have lost me as a long term customer forever. Not that they care, but I won't trust them again, unless they have product in hand and ready to go.
I was wondering what all the dispute talk was about. Does anyone honestly believe that they are going to close the doors, kill Element.com, get a new paint job and move to Mexico.
Apple can't make a black Iphone 4 into a white one. Is Apple getting ready to jump the boarder too?
This company is basically a startup company running on venture capital provided by the preorders... everyday they operate they are burning through that very cash by buying (or wasting) materials, retooling machines, paying employees, living expenses, etc. If lots of people cancel their orders the last ones to cancel are going to be out of luck most likely because that cash has been spent. Thats the worry I think.
Exactly. What takes more time and effort... taking a few minutes to post a Twitter or Facebook update, which will make its way to every major blog and place discussing the Vapor case. OR receiving / replying to hundreds of angry calls and e-mails everyday from your customers? Seems just taking a few minutes to update people would save them a lot of frustration and hassle in the long run.
That makes good sence. I see that concern.
If we don't hear word today, regarding shipping on mon, tue we might have to reevaluate if we give them more time or not. I'm just waiting for one of you guys to say you have gotten a shipping notice.
I would never order from them again, nor will i rec them to any of my friends.
In sales myself, i have had a very very bad deal... however i sent an email to every customer 3 times a week (mon wed and fri) i had not one cxl on me. yes there were times i could not get an update out on Wed due to co meetings, however i did a quick email out... "sry for the lack of updates but there is nothing new at this time. nxt update will be on Fri...."
I even had cust place more orders due to the fact that i was being up front with everyone else. they in turn told there friends who called me saying " i know your on backorder however i would still like to order based off of my friends rec.
Jeff---
This is all we are asking, just give us REAL updates, shoot you could tell us they will not ship till Sept! but just tell us whats going on!
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