I would never order from them again, nor will i rec them to any of my friends.
In sales myself, i have had a very very bad deal... however i sent an email to every customer 3 times a week (mon wed and fri) i had not one cxl on me. yes there were times i could not get an update out on Wed due to co meetings, however i did a quick email out... "sry for the lack of updates but there is nothing new at this time. nxt update will be on Fri...."
I even had cust place more orders due to the fact that i was being up front with everyone else. they in turn told there friends who called me saying " i know your on backorder however i would still like to order based off of my friends rec.
Jeff---
This is all we are asking, just give us REAL updates, shoot you could tell us they will not ship till Sept! but just tell us whats going on!